Customer reviews from jbl.com
JBL - Quantum 360P Wireless Gaming Headset for PS5, PS4, PC, and Switch - White
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for JBL - Quantum 360P Wireless Gaming Headset for PS5, PS4, PC, and Switch - White
Customer Rating
3
Basic Gaming Headset
on February 19, 2023
Posted by: ebick929ley
from Akron, OH
[This review was collected as part of a promotion.] I don't care for having to select a headset based on a specific gaming console as we own quite a few and switch very frequently between games. The headset strap that sits on top of your head isn't the most comfortable along with the earmuffs. I have other JBL gaming headsets that light up, are noise canceling, etc. and these just don't compare. I do like how there is a detachable mic and is wireless, Bluetooth capable to cut down on cords while gaming.
No, I would not recommend this to a friend.
Response from jbl.comBy Kevin, Customer Support, February 26, 2023
We appreciate your time in providing your feedback on our JBL Quantum 360P. We understand that the fit of this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
Wow, just wow!
on February 18, 2023
Posted by: Jon1992
from Dallas, Texas
[This review was collected as part of a promotion.] Wow! The headset is amazing! I’ve been in the market for a new headset and I think I’ve found my go to headset! The sound quality is excellent, the bass that this headset packs is just what I look for in a headset. I play a lot of games where the sound is crucial! This headset provides the right balance of high and low sounds, and the best part is that they’re wireless! Congratulations JBL, you’ve done it again!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
So Much Fun For Gaming!
on February 16, 2023
Posted by: golfcat
from Missoula, MT
[This review was collected as part of a promotion.] These headphones deliver in a number of practical, easy ways whether being used for gaming or not.
The ease of connection in headphones these days is critical, and within less than a minute, these were connected to both a phone and Nintendo Switch. Pairing was simple and the ability to switch back and forth relatively effortlessly made the user experience so smooth.
Using the headset for gaming, the sound came in amazingly clear and captured both game dialogue as well as sound effects and score without featuring one over the other. Voices were clear, sound effects were crisp and the background music was rich and deep.
Switching over to music, the experience was much the same. Piano notes came in clear and loud, treble was smooth and loud and the bass had a classic "thump" characteristic which is often more of a "buzz" in lower-end headphones.
Switching over to music, the experience was much the same. Piano notes came in clear and loud, treble was smooth and loud and the bass had a classic "thump" characteristic which is often more of a "buzz" in lower-end headphones.
Finally, the switch to USB-C is the last feature that seems to be the most simple and obvious, but absolutely necessary. Regardless of device, it seems to be more and more common to utilize one charging cable, and being able to switch from phone to gaming and now headphones with a single cord while traveling is such a relief.
All in all, these are terrific for anyone looking at a mid-range headset, packed with a ton of features and quality that are normally found in more expensive products and designs.
I would recommend this to a friend!
Written by a customer while visiting jbl.com