Customer reviews from jbl.com
JBL - Quantum 360P Wireless Gaming Headset for PS5, PS4, PC, and Switch - White
Average customer rating
4.5 out of 5
4.5
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
12
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
95%of customers recommend this product. 
(
18 out of 19
)
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Customer Reviews for JBL - Quantum 360P Wireless Gaming Headset for PS5, PS4, PC, and Switch - White
Customer Rating
5 out of 5
5
Non gamer user, but love them for my purposes.
on February 21, 2023
Posted by: DBM1964
from Fairborn Ohio
[This review was collected as part of a promotion.] Not a gamer, but use these for music, and video chats with family. These headphones are very nice. Came with charging USB C cord and wireless dongle. Microphone plugs in, so easily removed if not needed. Charged very quickly. Setup was easy and took only about 10 minutes with updates. Very comfortable on head, even when wearing eyeglasses. JBL Quantum Engine software has setup and familiarization tutorial. I like the equalizer function with presets. Battery life is up to 22 hours, haven't had to recharge yet, since I'm using with my PC, I just keep USB C cord plugged in while at desktop. The little microphone dust cover was a tad difficult to put on. Even comes with a dust cover bag to store in. I like the tutorial program over trying to read the Quick Start Guide. Hard to read with old eyes LOL. Sound quality is great, I always like JBL products, have replaced every car speaker with JBLs. I received for free, but worth the cost.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Comfortable fit and easy-to-use
on February 23, 2023
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] The headphone fit well and are comfortable. I like the ability to adjust the mic in a better way other than just moving it up and down. It connected quickly and easily to my laptop and the software was easy to download.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing sound!
on February 26, 2023
Posted by: Bambino1242
from Detroit
[This review was collected as part of a promotion.] First things first the sound quality is amazing. The clarity of both the mic and the receiver is top notch, and these are so user friendly as well. Playing with friends my voice comes through loud and clear…as a mater of fact I was told I sound the best in our group that plays. The dials to adjust the volume and mic volume are good they are comfortable and when you connect the usb. A nice surprise was the charging. They were able to charge so fats and efficient! I would highly recommend this product if you are a true gamer, you will not be disappointed!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
So Much Fun For Gaming!
on February 16, 2023
Posted by: golfcat
from Missoula, MT
[This review was collected as part of a promotion.] These headphones deliver in a number of practical, easy ways whether being used for gaming or not.
The ease of connection in headphones these days is critical, and within less than a minute, these were connected to both a phone and Nintendo Switch. Pairing was simple and the ability to switch back and forth relatively effortlessly made the user experience so smooth.
Using the headset for gaming, the sound came in amazingly clear and captured both game dialogue as well as sound effects and score without featuring one over the other. Voices were clear, sound effects were crisp and the background music was rich and deep.
Switching over to music, the experience was much the same. Piano notes came in clear and loud, treble was smooth and loud and the bass had a classic "thump" characteristic which is often more of a "buzz" in lower-end headphones.
Finally, the switch to USB-C is the last feature that seems to be the most simple and obvious, but absolutely necessary. Regardless of device, it seems to be more and more common to utilize one charging cable, and being able to switch from phone to gaming and now headphones with a single cord while traveling is such a relief.
All in all, these are terrific for anyone looking at a mid-range headset, packed with a ton of features and quality that are normally found in more expensive products and designs.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Sounds Like Heaven
on February 22, 2023
Posted by: KLewt
from Memphis, TN
[This review was collected as part of a promotion.] I am not a gamer, but I do love a good headphone. What I love about these headphones is 1) The inside of the ear cups are marked (L)eft and (R)ight, so no confusion. 2) Large padded ear cups means no listening fatigue. 3) Being able to adjust how you want to listen. Meaning, more game and less talk or more talk and less game. But once you add the dongle, the listening experience explodes. You like more bass, you got it. You like it to sound flat, you got it. All done by making adjustments in the Quantum Engine. And to top it off once I got it dialed in the way I like, the sound made it seem like a live experience.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great for what its made for
on February 27, 2023
Posted by: Sean322
from Harrisburg PA
[This review was collected as part of a promotion.] I found that on PlayStation as intended they are a decent set of gaming headphones. On PC however they do not seem to work as well. Some games would clash with the app it gives you and others it was fine. All in all a 7/10
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Ten Star Product
on March 1, 2023
Posted by: CaptainRon
from Vancouver, WA
[This review was collected as part of a promotion.] Great sound. Love the movie theater quality. Blocks out practically all noise outside of them. This is quite possibly the best headset I've ever had. Fits great, mic works beautifully and most of all, it is easy to charge and connect to my gaming and my laptop.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great value
on March 9, 2023
Posted by: Top_Gear_Fanboy
from Virginia
[This review was collected as part of a promotion.] I actually really liked this headset. The setup was fast and easy and its actually pretty comfortable to use. The padding is soft enough that its easy to wear for a while and the microphone is good enough that people can hear you clearly. The ability to use it wirelessly is also really nice and the latency seems to be pretty low as well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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