Customer reviews from jbl.com
JBL - Quantum 360P Wireless Gaming Headset for PS5, PS4, PC, and Switch - White
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for JBL - Quantum 360P Wireless Gaming Headset for PS5, PS4, PC, and Switch - White
Customer Rating
5
Amazing sound!
on February 26, 2023
Posted by: Bambino1242
from Detroit
[This review was collected as part of a promotion.] First things first the sound quality is amazing. The clarity of both the mic and the receiver is top notch, and these are so user friendly as well. Playing with friends my voice comes through loud and clear…as a mater of fact I was told I sound the best in our group that plays. The dials to adjust the volume and mic volume are good they are comfortable and when you connect the usb. A nice surprise was the charging. They were able to charge so fats and efficient! I would highly recommend this product if you are a true gamer, you will not be disappointed!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Crisp and comfortable
on February 26, 2023
Posted by: Eddie32
from Cypress, CA
[This review was collected as part of a promotion.] This headset is super comfortable and fit like a glove! I appreciated that it came fully charged out of the box. The USB dongle connects instantly and works without issue so far. The mute button is not my favorite. There is no visual indicator that mute button is engaged and the distance between the pressed and unpressed button is not a lot.
Sound is crisp, clear and I appreciated the master volume dial. Additionally, I loved the Bluetooth connectivity option. I was able to disconnect the microphone and use the headset like normal BT headset. I noticed a lack of low-end sound, but I would expect that from a headset tuned for gaming. Overall these are crisp sounding and easy to use.
Sound is crisp, clear and I appreciated the master volume dial. Additionally, I loved the Bluetooth connectivity option. I was able to disconnect the microphone and use the headset like normal BT headset. I noticed a lack of low-end sound, but I would expect that from a headset tuned for gaming. Overall these are crisp sounding and easy to use.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Lightweight - Battery Champ - Excellent Microphone
on February 24, 2023
Posted by: svonavja
from Hiram, Ohio
[This review was collected as part of a promotion.] The QUANTUM360P is a fantastic pair of phones for gaming on PlayStation console or PC, talking to friends, coworkers or just listening to music, the sound is well balanced and works well in most situations.
The Battery will get you through the heaviest game play or work days.
If you are looking to use these primarily for music you will find that they are missing the deep powerful tones that good audio headphones provide.
They are excellent at immersing you in 3D sound that brings you to the playing field allowing you to hear your opponent’s footsteps around you.
Pros:
• 2.4ghz and Bluetooth Connectivity
• Fantastic microphone, picks up the lightest whisper
• Lightweight
• Solid Battery Life
• Doesn’t overheat
• Easy Volume & Voice/FX Controls
• USB-C Charging and extended cable
• PC Software easy to use and 3D adds to Game Play Experience
• Felt cover included
• Detachable Microphone
• 2.4ghz and Bluetooth Connectivity
• Fantastic microphone, picks up the lightest whisper
• Lightweight
• Solid Battery Life
• Doesn’t overheat
• Easy Volume & Voice/FX Controls
• USB-C Charging and extended cable
• PC Software easy to use and 3D adds to Game Play Experience
• Felt cover included
• Detachable Microphone
Cons:
• Lacking depth when listening to Music
• No Headphone jack for wired connection
• PC Software could use more adjustability to fine tune preferences
• No RGB
• Felt Bag is a little thin, will likely tear easily
• No Noise Cancelling
• No Xbox Support
• Lacking depth when listening to Music
• No Headphone jack for wired connection
• PC Software could use more adjustability to fine tune preferences
• No RGB
• Felt Bag is a little thin, will likely tear easily
• No Noise Cancelling
• No Xbox Support
If you are looking for an excellent wireless pair of gaming headphones that will not break the bank the 360P will not disappoint.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable fit and easy-to-use
on February 23, 2023
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] The headphone fit well and are comfortable. I like the ability to adjust the mic in a better way other than just moving it up and down. It connected quickly and easily to my laptop and the software was easy to download.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
It’s game time
on February 23, 2023
Posted by: late starter
from Florida
[This review was collected as part of a promotion.] The headset feels so comfortable. Had them on for hours and it still felt comfortable. The sound quality was amazing. It's a wireless headset and it was so nice to be able to play without thinking about the wire. But, when the headset runs low it can be plugged iin to charge while I'm still playing. I could hear where the enemy players were with the 3D surround sound and my teammates could hear me crystal clear. And when I wasn't gaming, I would use the Bluetooth to listen to music on my phone. It's my new favorite headset.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds Like Heaven
on February 22, 2023
Posted by: KLewt
from Memphis, TN
[This review was collected as part of a promotion.] I am not a gamer, but I do love a good headphone. What I love about these headphones is 1) The inside of the ear cups are marked (L)eft and (R)ight, so no confusion. 2) Large padded ear cups means no listening fatigue. 3) Being able to adjust how you want to listen. Meaning, more game and less talk or more talk and less game. But once you add the dongle, the listening experience explodes. You like more bass, you got it. You like it to sound flat, you got it. All done by making adjustments in the Quantum Engine. And to top it off once I got it dialed in the way I like, the sound made it seem like a live experience.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Non gamer user, but love them for my purposes.
on February 21, 2023
Posted by: DBM1964
from Fairborn Ohio
[This review was collected as part of a promotion.] Not a gamer, but use these for music, and video chats with family. These headphones are very nice. Came with charging USB C cord and wireless dongle. Microphone plugs in, so easily removed if not needed. Charged very quickly. Setup was easy and took only about 10 minutes with updates. Very comfortable on head, even when wearing eyeglasses. JBL Quantum Engine software has setup and familiarization tutorial. I like the equalizer function with presets. Battery life is up to 22 hours, haven't had to recharge yet, since I'm using with my PC, I just keep USB C cord plugged in while at desktop. The little microphone dust cover was a tad difficult to put on. Even comes with a dust cover bag to store in. I like the tutorial program over trying to read the Quick Start Guide. Hard to read with old eyes LOL. Sound quality is great, I always like JBL products, have replaced every car speaker with JBLs. I received for free, but worth the cost.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing JBL quality
on February 20, 2023
Posted by: LeePhi
from California
[This review was collected as part of a promotion.] At first impression the head set looks awesome and you can see the quality of the design right away. Everything is in good functional placement and the overall look is very nice. Product was packaged great as well. Sound quality is so clean and clear and voice output is also very clear to those listeners on receiving end. Comfort is another plus! The overall feeling of these is top notch very comfortable even with a few hours of use. Overall impression of the Quantum 360 is they are a high end gaming headset that has quality audio, clear speech transmission and is comfortable as well as looks really nice and built well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com