Customer reviews from Western Digital
WD - Red Pro 20TB NAS Internal Hard Drive
Average customer rating
3.8
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
18
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
7
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for WD - Red Pro 20TB NAS Internal Hard Drive
Posted by: Gary
Verified Purchase:Yes
Excellent quality and the NAS Drive will last quite awhile...
Written by a customer while visiting Western Digital
Posted by: OlegB
Verified Purchase:Yes
So far so good - working in NAS, speeds as promised, hoping that it also going to be reliable like other WD Red Pro I used before.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Dan S
Verified Purchase:Yes
Unfortunately, drive came dead on arrival. Support told me to return the drive after trying a few support steps. Was very disappointed that I could only return the drive for a refund or follow the warranty process for a refurbished replacement. I’m not spending full price for a NEW drive and then offered a refurbished as a replacement in day 1.
I would recommend this to a friend!
Response from Western DigitalBy SM OLS, March 5, 2025
Hi Dan S, We apologize for the inconvenience and delayed response. Please be informed that all products are tested and determined to meet WD's stringent quality standards before they are sent as recertified.
If you have any specific concerns or require technical support, please contact us directly at www.westerndigital.com/support, the Customer Support team will contact you as soon as possible.
If you have any specific concerns or require technical support, please contact us directly at www.westerndigital.com/support, the Customer Support team will contact you as soon as possible.
Written by a customer while visiting Western Digital
Posted by: gesWho
Verified Purchase:Yes
Very easy to purchase. Price is competitive and sometimes better than 3rd party. Already have two in my NAS mirrored. This is a spare. One disk quit but it was withing the warranty period and it was replaced at no cost. Their support was very helpful.
I would recommend this to a friend!
Written by a customer while visiting Western Digital