Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
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Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Love this phone
on July 23, 2025
Posted by: Makeshift
[This review was collected as part of a promotion.] The hinge is improved and feels more sturdy , my zfold5 had issues where it didnt open completely straight but so far the zfold6 isnt having any issues at all. They also honored my trade-in when they ran into problems.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It's great to know that you’re finding the improved hinge design to be sturdier and that it’s working well for you. The Galaxy Z Fold6 is tested and verified for at least 200,000 folds or 10 years of average use. The hinge has also been shown to absorb shock upon impact from drop after drop, with its functionality unaffected. We appreciate you mentioning the trade-in process as well! We strive to make it as seamless as possible. If you have any further feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful Phone
on July 23, 2025
Posted by: Bama82
[This review was collected as part of a promotion.] Always love the zfold series. Never going back to a conventional "candybar" phone. I had the zfold3 before this one and it was awsome. I use alot of the features these phones have to offer, like printing paperwork, multitasking, playing games, watching TV and videos, and a much more. The software upgrade from the zfold3 to zfold6 is very noticeable, plus the camera is definitely better. Im glad samsung continued to invest in their zfold line. Only knock i have, isn't with the phone at all, it's with samsung messing with the software too much. Some of the updates will make the phone use battery faster.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Data Transfer is a breeze!
on July 23, 2025
Posted by: PrimalDeep
[This review was collected as part of a promotion.] Just the elegant system used for data transfer and the SmartSwitch interface makes Samsung devices my go-to. Galaxy AI is my new favorite assistant. All the features are first class.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best of a phone and mini tablet
on July 23, 2025
Posted by: Jojo9262
[This review was collected as part of a promotion.] I have had my device for about 9 months. It has good processing speed, a good amount of memory, and works equally well as both a phone, and when opened, like a mini tablet. It's much easier to read articles and watch videos when opened. Of course the phone quality is unsurpassed; I have only ever purchased Samsung products. I'm just learning all about AI, and more things are constantly being released.
Now that the fold 7 is here, I'll probably be upgrading very soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good software
on July 23, 2025
Posted by: Kennneth
[This review was collected as part of a promotion.] Galaxy good software keep photos and videos on up data
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 24, 2025
Thanks for sharing your review of the Galaxy Z Fold6, Kenneth. We really appreciate your insights and are always looking forward to hearing from our customers. We love to see that you are impressed with the software and that it's helped keep your photos and videos data. With 256GB of internal storage and 231.1GB of available storage, the Z Fold6 is a fantastic choice for those who store a lot of data. We hope you continue to enjoy your experience with the Z Fold6. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Z Fold 6 for Writers
on July 23, 2025
Posted by: Writer
[This review was collected as part of a promotion.] As a writer, the Galaxy Z Fold 6 is more than a phone—it’s a powerful companion for creativity. With its foldable, immersive display, I can write poetry, edit my book, or take quick notes wherever I am. The large screen feels like a journal that fits in my purse.
Multitasking is effortless: I can research on one side, and write on the other. My favorite part? Having my AI assistant—like ChatGPT—right next to my document, helping me rewrite verses, brainstorm storylines, or polish paragraphs in real time.
The S Pen adds a personal touch. I can sketch, annotate, or simply let my ideas flow in my own handwriting.
Thanks to AI integration, the Z Fold 6 learns my writing style, corrects grammar, suggests richer vocabulary, and even helps me structure blog posts or radio scripts.
For any modern storyteller, this phone becomes a portable studio—beautifully designed for those of us who write with heart, soul, and now…a little help from AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Congratulations for SAMSUNG!!
on July 23, 2025
Posted by: Mito80
[This review was collected as part of a promotion.] Definitivamente 👌 este modelo es magnífico y super versátil, sus acabados y pantalla táctil lo hacen el mejor prototipo de la mejor escuderia de celulares qué es SAMSUNG,!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device with room to improve
on July 23, 2025
Posted by: AgentJ
[This review was collected as part of a promotion.] I've been using a Galaxy fold 6 since launch, and even with the 7 announced I'm pleased to continue with the 6. Beyond the excellent Galaxy AI features that make photo editing and note taking so much easier, the S pen compatibility pushes the Fold 6's larger screen to a utility beyond even its successor.
The one area I feel needs the most improvement is in the larger screen's crease, which can be a slight hindrance in some pen operations such as sketching, outlining things to remove from photos or just note taking.
On the whole, though, the Galaxy fold 6 remains the best in Samsung Fold lineup, and I look forward to using mine for many years ahead.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your review of the Galaxy Z Fold6! It's awesome to see that you’re enjoying the Galaxy AI features and S Pen compatibility. It’s also great to see how they enhance your experience. We appreciate your feedback about the screen crease. We're glad you see the Z Fold6 as the best in our lineup and hope you continue to enjoy them for years to come. If you have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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