Thank you for your honest feedback on the Galaxy Z Fold6, Gilllzare! We genuinely appreciate your insights, and we’re here to help you address your concerns and provide the best assistance we can. To better assist you, we would need to gather some additional information about your experience. This will allow us to understand your situation more thoroughly and offer tailored support. We also want to let you know about Samsung's Z Assurance program. If your device was purchased in the U.S. from an authorized distributor before July 31, 2024, you can benefit from a one-time discounted repair for the interior folding screen. To qualify, make sure you’ve registered your device with your Samsung account. Just a heads-up, this offer applies only to the original purchaser and does not extend to second-hand devices. Additionally, the Z Assurance specifically covers the interior folding screen and excludes other repairs such as the front screen or back glass. If you want to take advantage of this service, you can visit Samsung’s support page, select ‘Start a Repair,’ and follow the instructions for either walk-in or mail-in service. Please keep in mind that any additional damages will be assessed separately, and if the device is deemed out of warranty, additional costs may apply. We’re here to help you through the process, so please feel free to reach out to us at Samsung Support and provide more details about your experience! -Kelvin
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Thank you for sharing your experience with the Galaxy Z Fold6, Rick. We completely understand how important multitasking is, especially when you're trying to use your phone while connected to your vehicle's Bluetooth. The Z Fold6 is designed to offer seamless app access and multitasking capabilities, so it's disappointing to see that you're not experiencing that. You may need to update your phone to the latest software version. Samsung frequently releases updates that enhance performance and connectivity, which could improve your experience. You can check for any available updates in your settings. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We want you to make the most of what the Galaxy Z Fold6 has to offer. If updating doesn’t make a difference, please don’t hesitate to reach out to us at Samsung Support for further support. Your satisfaction is important to us, and we're here to help! -Kelvin
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