Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,555 Reviews)
Rating breakdown 5,555 reviews
5 Stars
4,311
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: stephaN
Verified Purchase:Yes
The folded down hold is not sturdy and tends to flap open when folded. Very disappointing compared to the Fold 5.
Response from Samsung USBy Social Commerce, July 29, 2024
Howdy Stephan,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available at this time and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available at this time and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Zflip series
on July 29, 2024
Posted by: Tinbanks
[This review was collected as part of a promotion.] This is my 4th Zflip that I've had and it's been just as I expected, great experience so far. I will definitely continue to get the flips as they come out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip6 is fantastic
on July 29, 2024
Posted by: brilliantdome
[This review was collected as part of a promotion.] I love the design, the durability, and the use of galaxy AI along with the excellent battery life makes this phone the best phone I've purchased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new phone
on July 29, 2024
Posted by: SullyZFlip
[This review was collected as part of a promotion.] Great new Z Flip 6! This is my third Z flip phone I've had, and each new generation I get it gets better! This the is first time I've use Galaxy AI and am having fun learning it on my Z Flip 6!
Value
5
Written by a customer while visiting Samsung US
Posted by: Hockey d
from California
Verified Purchase:Yes
Great phone. Great service from samsung. Thank you
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amin
from Virginia
Expertise:Expert
Verified Purchase:Yes
awesome phones definately an upgrade.
Very fast.
One downside is that the screen collects dust.
Very fast.
One downside is that the screen collects dust.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 29, 2024
Posted by: Roccityskid
[This review was collected as part of a promotion.] The Galaxy AI is incredible... phone moves really fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work the wait
on July 29, 2024
Posted by: H8T0W8
[This review was collected as part of a promotion.] Love how small is becomes, has all the great features from my 10 plus AI which helps me make decisions simply and quickly
Value
5
Written by a customer while visiting Samsung US