Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
1
Looking for bar phone and they told me this is all
on July 28, 2025
Posted by: Jayh266
[This review was collected as part of a promotion.] Just not liking that it gets really hot! But flip works ok.
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
It's great to hear from you, Jayh266. We really appreciate you taking the time to share your thoughts on the Galaxy Z Fold6. We're glad to know that the phone works for you, but we do want to address your concern about the phone getting hot. All Galaxy devices, including the Z Fold6, have a designated temperature range in which they function optimally. It's normal for the device to feel warm in certain situations, such as when it’s charging, and this won’t affect its performance or lifespan. However, if your device overheats, it could lead to concerns. We suggest following the guide to keep your devices within their ideal operating temperatures in the link attached. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001321/
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https://www.samsung.com/us/support/answer/ANS10001321/
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone allows me to do so much
on July 28, 2025
Posted by: Belleboy
[This review was collected as part of a promotion.] I love the slim smooth design and speed,the galaxy AI is so helpful,and the cameras are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for working on the go!
on July 28, 2025
Posted by: Yoder2
[This review was collected as part of a promotion.] When using teams and Microsoft suite on the go there is absolutely no phone that come close or compares to the Fold 6. I have used every phone you can imagine. I work for a wireless carrier in a Director role. Very regularly I will be tasked to provided sales updates which involves utilizing data points found with in excel and power power points. The Samsung Fold 6 allows me to do what I need to do while out and about with out pulling out my laptop. This phone is an absolute game changer for anyone that works on the go!!! Highly recommend!! Batter life is amazing still after using for almost a full year!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but same repeating on every upgrade
on July 28, 2025
Posted by: Monty21
[This review was collected as part of a promotion.] The phone is great but all ypu see is more of hardware changes and of course cameras. It gets boring and sometimes doesn't justify upgrades as nothing to look forward to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on July 28, 2025
Posted by: Truecrawler
[This review was collected as part of a promotion.] Iv been using this since the beginning of the year and love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone love the dual screens
on July 28, 2025
Posted by: Killshot
[This review was collected as part of a promotion.] Love the phone, dual screens allow for much better productivity. Galaxy AI makes tasks easier with automation and Ai search and identify is fun to use to. Overall very happy with the phone. Also has great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on July 28, 2025
Posted by: Joey92889
[This review was collected as part of a promotion.] Phone is the best for streaming shows the bigger screen makes it so much better not only that but its also great for office work the bigger screen lets you view emails with out really haveing to look at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone experience
on July 28, 2025
Posted by: Corykins
[This review was collected as part of a promotion.] It's a blast having a device that feels good to read manga and watch shows with. The unfolded screen is such a treat to use. The crease is hardly noticeable when looking at the phone at eye level. Galaxy AI saves me time and effort from having to search for things myself.
Value
5
Written by a customer while visiting Samsung US