Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,607 Reviews)
Rating breakdown 5,607 reviews
5 Stars
4,352
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,262 out of
1,371)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
Greatest fold ever
on August 28, 2025
Posted by: Esco1105
[This review was collected as part of a promotion.] I've been using the Samsung products for almost 20 years and been a Note user for however long up until the fold 3. Initially I didn't see the hype until I got my hands on one. Since then I haven't looked back. The power behind the phone was remarkable. Fast forward to the Z Fold 6 has been nothing short of breathtaking. I use the split screen every day. Helps with sharing and transferring information. The galaxy AI on this phone is swift n responsive. Whether trying to find an artist to a song, OR what that certain someone is wearing, it's right there with the answer. I can't wait to get into the Z Fold 7. Its great being a Samsung Elite rep and showing the latest to our customers and letting them know WHY they need this phone
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Esco! It’s awesome to know that you’re enjoying the split screen feature and the quick responses from the Galaxy AI. These features are designed to make your daily tasks easier, and it's great to see how they're benefiting you. Your long history with Samsung products highlights your loyalty, and we truly appreciate you for that. We also can't wait for you to take the leap to the Z Fold7 whenever you’re ready! If you have any questions or concerns about your phone or anything else, feel free to reach out to us at Samsung Support. We’re here to help and want to make sure you have the best experience possible! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted
on August 28, 2025
Posted by: iluvorngesda
[This review was collected as part of a promotion.] The Galaxy AI is so fun to use. The kids love drawing with it.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your review! It’s great to see that you find Galaxy AI fun to use. It’s reassuring to know that the Z Fold6 aligns perfectly with what you wanted from a phone. Beyond being fun, Galaxy AI offers practical features that truly enhance your experience. For example, Call Assist provides real-time translation during voice calls, making it easier to communicate across language barriers. The Writing Assist feature helps refine your writing with style changes, spelling and grammar suggestions, and translation for messages in select chat and text messaging apps. Additionally, the Interpreter function allows for live translation of spoken conversations in real time, whether you prefer voice or text output. And the Note Assist feature automatically formats, summarizes, corrects, and generates covers for your notes, keeping everything organized. It’s wonderful to see how much you love the Z Fold6. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable of the year
on August 28, 2025
Posted by: Doodlebob
[This review was collected as part of a promotion.] I'm really excited to see what Samsung has in store for the next foldable phone. The advancements in the hinge mechanism are always a major point of interest for me. I'm curious if they'll make the crease even less noticeable this time around. Furthermore, a more robust battery and improved camera system would be fantastic additions, making it a truly top-tier device. Overall, I am eager to read more reviews and see it in action!
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your enthusiasm about the Galaxy Z Fold6! We’re so happy to see you consider it the best foldable of the year! We always strive to improve every aspect of our devices, including the hinge and minimizing the crease, so your excitement for advancements in these areas means a lot to us. As you look forward to the next generation, the Z Fold7, we can’t wait to hear what you think about it whenever you're ready to make the upgrade! If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 29, 2025
Posted by: VJQComm1234
[This review was collected as part of a promotion.] Galaxi AI is great, I use this for work and I am getting away without logging in to laptop most times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 29, 2025
Posted by: JULIASMOM
[This review was collected as part of a promotion.] I have purchased this phone 2 times. The firs time the screen protector cracked in 6 months and every 4-7 months thereafter. While it was a nominal issue, it was easy to replace and I truly loved the phone.
The wide design, the multi tasking, the eyes of interest from anyone who passed me by...! It was also great to tote around for a mom of a young kid, instead of taking a tablet the is the goto
When I was ready to upgrade, I purchased the next model and everything is better... the camera, the processing, the galaxy ai... its all much better. This phone also has not cracked in the year and a half I have had it so its definitely shown improvement.
I still get asked what phone am I using and I would t trade it for the world.
The wide design, the multi tasking, the eyes of interest from anyone who passed me by...! It was also great to tote around for a mom of a young kid, instead of taking a tablet the is the goto
When I was ready to upgrade, I purchased the next model and everything is better... the camera, the processing, the galaxy ai... its all much better. This phone also has not cracked in the year and a half I have had it so its definitely shown improvement.
I still get asked what phone am I using and I would t trade it for the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Honest review of Samsung Galaxy Z Fold 6
on August 30, 2025
Posted by: DroidDad83
[This review was collected as part of a promotion.] Honest review of my Galaxy Z Fold 6.
I have had this phone for one year now. I really love the form Factor and think folding devices are going to be a style I use in the future. The AI is fantastic and for the most part enjoy the UI. I have had a Z fold4 that had issues with connecting to Bluetooth and Wi-Fi and is why I upgraded to this device. Currently I have been experiencing a problem that has me here shopping for a 25 Ultra. For the last month or so I have not been able to charge using a traditional method using a brick and cable. The only way I can charge is using worked charging. This is hard as I do not have wireless chargers at work or in my vehicle. I really want to love the phone but this is the second device in a row that has had some sort of compromise in how my phone works. Other smaller issues I have are that the camera lens durability is seemingly lower than previous Samsung devices I have owned as the rings have become loose or dislodged. Some apps are not optimized properly but I can deal with that. The battery does not usually last through my day and can be concerning because I use it for work. The phone gets hot and I worry about that. Picture/camera quality is lacking. The hinge is great and opening and closing is fantastic. I enjoy the side finger print sensor and it works well almost too well sometimes. Extended unlock I don't like at home. Call quality is good and processing works well. Biggest issue is with malfunctions that are deal breakers.
I have had this phone for one year now. I really love the form Factor and think folding devices are going to be a style I use in the future. The AI is fantastic and for the most part enjoy the UI. I have had a Z fold4 that had issues with connecting to Bluetooth and Wi-Fi and is why I upgraded to this device. Currently I have been experiencing a problem that has me here shopping for a 25 Ultra. For the last month or so I have not been able to charge using a traditional method using a brick and cable. The only way I can charge is using worked charging. This is hard as I do not have wireless chargers at work or in my vehicle. I really want to love the phone but this is the second device in a row that has had some sort of compromise in how my phone works. Other smaller issues I have are that the camera lens durability is seemingly lower than previous Samsung devices I have owned as the rings have become loose or dislodged. Some apps are not optimized properly but I can deal with that. The battery does not usually last through my day and can be concerning because I use it for work. The phone gets hot and I worry about that. Picture/camera quality is lacking. The hinge is great and opening and closing is fantastic. I enjoy the side finger print sensor and it works well almost too well sometimes. Extended unlock I don't like at home. Call quality is good and processing works well. Biggest issue is with malfunctions that are deal breakers.
Value
2
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5