Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,548 Reviews)
Rating breakdown 5,548 reviews
5 Stars
4,306
4 Stars
918
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
Z fold 6 very convinient and can keep in my pocke.
on August 24, 2025
Posted by: Mazy123
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 is a high-end foldable smartphone that integrates a number of AI features, known as "Galaxy AI," to enhance its user experience these features are designed to help with navigation, photos, memories, and general use, as well as some insights into its "pocket-friendly" nature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and performance.
on August 24, 2025
Posted by: RobSBForever
[This review was collected as part of a promotion.] I switch from Samsung S24 to Samsung Fold and I do not regret it. The performance and the features are amazing. However, I stylus isn't as nice as the note series and I have lost the pen at least twice. It would be nice if the stylus worked on both the outer screen and the fold. But overall, love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is bulky
on August 24, 2025
Posted by: HeavyDesign
[This review was collected as part of a promotion.] It's a very good phone but bulky. It is too heavy and with phone being integral and usage being too much this design is leading to painning of hands. Literally it hurts the hand.
Value
2
Response from Samsung USBy R&R Team, August 25, 2025
Thanks for sharing your honest feedback on the Galaxy Z Fold6! Your insights are invaluable as we continue to implement changes and improvements. We're constantly working to enhance the usability and feel of our phones, and we have put considerable effort into making each iteration of the Z Fold more comfortable to hold. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more convenient to carry. We appreciate your feedback regarding the weight being a bit heavy for you. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone ZFold 6
on August 24, 2025
Posted by: BobZFold6
[This review was collected as part of a promotion.] This is a great phone. Love the screen size. It is easy to view under any conditions. I am able do my work much more effectively and efficiently. It provides great office services mobility. I can easily work from anywhere using this device. The screen size really provides ample visibility and quality. The ZFold 6 is fast and provides sufficient memory storage. This is my 2nd Samsung ZFold and will definitely continue to upgrade as necessary to next generation of the phone. Just a really great cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a must have for professionals
on August 24, 2025
Posted by: Jay2025
[This review was collected as part of a promotion.] Galaxy AI enhances my experience with photos, editing and all around functionality in my every day use. I use my device for work with spreadsheet tracking of my clients. Additionally, its great for gaming that I enjoy daily. I also use my phone to download videos from YouTube or stream on vudu and its a excellent screen to use versus a smaller regular sized phone. I don't think I can ever go back to a regular sized phone. Absolutely great in my opinion and works well for a everyday user like me. The only think I wish it had was a dedicated Pen. That would make this device the best of all galaxy devices in my opinion
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Zfold 6 Review
on August 24, 2025
Posted by: Devildawg
[This review was collected as part of a promotion.] Overall this is a great device. Smooth processor, great graphics and sound. The Galaxy AI is phenomenal! I use it for research and references. The only issues I have are that the phone is too heavy and bulky for any car phone holders. It's too heavy for vent holders and the only dashboard mount are the ones where the phone has to be open. This causes a huge visual issue while driving.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Upgrade to Android 15 software disappointment
on August 24, 2025
Posted by: Dantheman
[This review was collected as part of a promotion.] Since the software upgrade, my battery life has been cut in half. I am unable to use the phone throughout the day without charging it.
Value
3
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for your candid feedback regarding your experience with the Galaxy Z Fold6, Dan. We hate to see that the battery life has not met your expectations since the recent upgrade. While both the Galaxy Z Fold6 and Z Fold5 feature the same 4400mAh battery, the Z Fold6 is equipped with a more advanced processor that enhances power efficiency. This means it’s designed to last longer, allowing for up to 77 hours of music playback or 23 hours of video watching on a single charge. We understand how frustrating this situation can be, and we want to help you optimize your battery life. There are plenty of options available, including the Device Care feature, which can assist in managing your phone's performance. Keeping your device updated with the latest software is also essential, as it may provide important patches that can improve battery efficiency. We’ll be attaching a couple of links at the end that can provide additional tips for maximizing your battery life. If you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
4
great product overall but ratio could be improved
on August 24, 2025
Posted by: DaxosTheReturned
[This review was collected as part of a promotion.] the main reason i got this phone was to watch media and read, for reading its great but the large size of the phone dosent translate well in watching media due to its ratio, leaving large black bars and a smaller video size than one would expect with the screen size. if you can push the phone closer to a 16:9 screen when opened that would be great. i also love the underscreen camera, however i do feel the phone is a bit bulky, i dont mind it much but i could see it being a problem for some people.
Value
4
Written by a customer while visiting Samsung US