Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,548 Reviews)
Rating breakdown 5,548 reviews
5 Stars
4,306
4 Stars
918
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
Works great for reading
on August 23, 2025
Posted by: Quasar
[This review was collected as part of a promotion.] Being able to easily open the phone and be able to read documents has made the phone very valuable for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on August 23, 2025
Posted by: Jandle
[This review was collected as part of a promotion.] Love everything about the phone including the almost no crease and flat folding look
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Much improved from last fold
on August 23, 2025
Posted by: Naren22
[This review was collected as part of a promotion.] It’s a good phone but not good as Huawei tri-fold, which you get bang for your bucks. Samsung can do much better for amount they are charging to their loyal customer. Hopefully Samsung will address all the bells & whistles for their next fold device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is very good EXCEPT
on August 23, 2025
Posted by: UserH12
[This review was collected as part of a promotion.] Battery life is getting shorter after one year of use. Samsung pen cannot write on the fold line which makes using the pen very limited if writing an email.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone gives me the features I need for work.
on August 23, 2025
Posted by: Jmdrvsweet
[This review was collected as part of a promotion.] I use my Fold 6 for work. By having the availability of production applications such as Microsoft Office, Adobe Acrobat, and other such products, my job is much easier.
Also the other applications that are available help me to save money and time.
The ability to have the wider screen all so makes it much easier for seeing more of my information that I work with. It also makes it much easier for reading.
AI is not on my lists of wants on my devices. I do not like having a computer program second guess what kind of information and subject matter I need or use. I also do not like the amount of data and information it gathers about my personal likes or dislikes.
I am looking forward to seeing and possibly buying the Galaxy G Fold when it is available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
@GalaxyAi This has great and amazing future 🙌 ❤
on August 23, 2025
Posted by: Ay2shop
[This review was collected as part of a promotion.] @GalaxyAi Samsung products is amazing products I've ever seen in my life, and in my next life 😍, I'll choose Samsung again and again and again and again
MUCH LOVE 💘 FOR SAMSUNG PRODUCTS ❤ 💙
MUCH LOVE 💘 FOR SAMSUNG PRODUCTS ❤ 💙
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone , good size screen
on August 23, 2025
Posted by: Lulume
[This review was collected as part of a promotion.] Very expensive, but worth the money. Large screen like a table, but folds in to a regular phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great idea needs improvement
on August 24, 2025
Posted by: Hightech54
[This review was collected as part of a promotion.] The Z fold6 was a nice idea. Unfortunately it fell short in many areas. The battery life was subpar. It would last an entire day. The camera needed better resolution. Photos were too washed out. I had several issues with the phone that Samsung support would not fix unless I sent the phone in for repair leaving me without the phone for two weeks. In a world where we live in our phones daily that is not an option. That was the final reason for me to switch to another brand. It’s a shame as I own many Samsung devices. My only request would be to have a support division that understands the requirements for a smart phone in today’s world. And a loaner or do an exchange. Don’t leave the customer with bad choices. I loved my S24 Ultra.
Value
2
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6. We genuinely understand how important it is to have a reliable phone with you while you go through your daily life. We appreciate your patience while your device was being serviced, and we hate to see that it didn’t meet your expectations. We want to assure you that the Galaxy Z Fold6 is designed to enhance your smartphone experience. In fact, it features the same 4,400mAh battery as the Galaxy Z Fold5, but thanks to an advanced processor, it offers improved power efficiency. This means you can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge. We’d love the opportunity to turn your experience around. To help you maximize your Z Fold6’s battery life, we’ve included a couple of links below that provide tips and tricks. Additionally, we understand the importance of capturing great moments, so we’ve also included a link showcasing the amazing camera features that the Z Fold6 offers. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS10003468/ (Camera Features)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS10003468/ (Camera Features)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US