Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,548 Reviews)
Rating breakdown 5,548 reviews
5 Stars
4,306
4 Stars
918
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
1
Broken internally twice in one year.
on August 22, 2025
Posted by: Foldsix
[This review was collected as part of a promotion.] I use this extensively and great when not in for service.
Value
1
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We’re glad to see that you’re enjoying the device. However, we understand how challenging it can be when you face difficulties, and we’d love to gather more details about the screen concerns you're experiencing. Please reach out to us at Samsung Support so we can assist you further. Additionally, we want to let you know about our Z Assurance program, which offers a one-time discounted repair for the interior folding screen of your device, provided it was purchased in the U.S. from an authorized distributor before July 31, 2024. To be eligible, just make sure your device is registered with a Samsung account. This offer is exclusive to the original purchaser and covers only the interior folding screen, not other repairs. You can start the repair process by visiting Samsung’s support page and selecting ‘Start a Repair’ to follow the instructions for either walk-in or mail-in service. If there are any additional damages, they will be assessed separately, and if it's deemed out of warranty, some additional costs may apply. Please don’t hesitate to reach out, as we want to ensure you're fully supported with your Galaxy Z Fold6. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This model is exactly what I have been waiting for
on August 22, 2025
Posted by: Vladi9997
[This review was collected as part of a promotion.] This model is exactly what I have been waiting for. I don't like phones that are too wide, but that said, of course sometimes you need a big screen. The Fold 6 has a narrow outer screen, but when you open it up you get a huge screen with great quality. The camera was a bit of a letdown, but Samsung has fixed that in fold 7. Also the latest AI update is a miracle, I can't imagine my future phone without this feature! In general I recommend this form factor phone, for me it's a great experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z fold 6
on August 22, 2025
Posted by: lauderhillwill
[This review was collected as part of a promotion.] I love this phone. I've had every fold made except the first edition and they keep getting better and better. The 6 is so good I'm not going to purchase the 7 or another one until this one cesuse to operate any more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Fold 6
on August 22, 2025
Posted by: Maine718
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 is a fantastic foldable phone that has refined the user experience, making it more comfortable to hold and use.
The AI features, powered by Galaxy AI, are a major highlight. From real-time translation with Interpreter and Live Translate to powerful photo editing tools like Circle to Search and the AI functions are both useful and fun. The Z Fold 6 is one of a kind and I love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold6 turned my commute into a Courtroom prep!
on August 22, 2025
Posted by: CATCHPHRASE
[This review was collected as part of a promotion.] Being a paralegal in NYC means juggling case files, deadlines, and nonstop commuting. My Galaxy Z Fold6 with Galaxy AI is a lifesaver—the big 7.6” screen lets me review docs and emails side by side, the S Pen keeps my notes sharp, and it still folds to fit in my pocket on the subway. It’s like carrying a mini office wherever I go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, but not my favorite
on August 22, 2025
Posted by: Hollirock
[This review was collected as part of a promotion.] This product is good and I was so looking forward to the big screen. But once I got the phone I have barely opened it up to use the dual screen or have on big screen. The battery also doesn't last very long even from day one. But for the most part it is a good product and has a decent camera. Having galaxy AI is also a bonus!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Product
on August 22, 2025
Posted by: Level2Adventures
[This review was collected as part of a promotion.] I upgraded from a Fold 4 to a Fold 6. The phone is overall much more svelte in feel and appearance. I'm still a bit disappointed that they didn't manage to put the upgraded camera in the Fold 6 and will have to wait for when I can upgrade to a Fold 7 or newer. I am a Fold for life gal and appreciate the flexibility of having the bigger screen when I need it.
I have not tried out the GalaxyAI features, so I cannot comment on those.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy device
on August 22, 2025
Posted by: JediMaster87
[This review was collected as part of a promotion.] This phone does it all, smooth UI, long battery life, lightning fast charging, and Galaxy AI to tie it all together.
Value
5
Written by a customer while visiting Samsung US