Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,548 Reviews)
Rating breakdown 5,548 reviews
5 Stars
4,305
4 Stars
919
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Should have done more research
on August 4, 2025
Posted by: Allinurhead069
[This review was collected as part of a promotion.] I was super excited when I finally found a pink phone (I know its just a color however I want to be happy at that price). Without hesitation I bought it.
I was on vacation when the phone arrived....I almost wanted to go back home just to play with my new toy.
Within the first 6 hrs of use I encountered the overheating/ apps shuting down. So that started the rabbit hole of saddness.
I figured I would give it a couple of days before returning it. Amazingly it didnt happen again for a couple weeks.
I was super frustrated as I love to play games and PIP music/show. Then it started closing out video chats. I did the suggested shut down/ fix as indicted online again and now it seems to only be happening once a month. This month I got a bonus screen of death and I could do nothing to fix it. Luckily my friend was able to google that solution for me.
Over all I do LOVE all the AI features. I am going to upgrade to the 7 and PRAY my phone stops over heating. On the plus side I havent had any problems with the battery life.
Best of luck in your future cell phone purchase!
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thanks for taking the time to share your experience with the Galaxy Z Fold6! It’s awesome to see how you’re enjoying the versatility of your phone. To help with overheating and any possible glitches, be sure your phone is updated to the latest software version, as these updates bring improvements that can enhance performance. Please keep in mind that a few factors can influence your device's temperature. Using the Galaxy Z Fold6 in temperatures between 32 and 95 degrees Fahrenheit is optimal. Avoid placing it near heat sources, leaving it in a parked car on hot days, or using it in direct sunlight for long periods. If you’re running multiple applications or using processor-intensive apps like gaming or GPS for extended periods, that can also affect how the device performs. Additionally, using a compatible Samsung charger and cable will ensure the best charging experience. If you’re setting up your device or transferring data from a previous one, this may take some time for everything to settle in. Keeping your firmware up to date is key to enjoying all the fantastic features. We’re here to help you get the most out of your Galaxy Z Fold6, so don’t hesitate to reach out to us at Samsung Support for any further questions or concerns! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Flips open to a tablet
on August 4, 2025
Posted by: docnazty1
[This review was collected as part of a promotion.] This phone is AMAZING. I love it. It does everything I need it to do to run 3 businesses and trade. It's literally a hand held computer. 🌟🌟🌟🌟🌟
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fold 6
on August 4, 2025
Posted by: galaxyfoldfan38
[This review was collected as part of a promotion.] This thing is powerful to use for gaming, handles well with all sorts of games once human, cod. Battlefield. Ext. Would buy the galaxy fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on August 4, 2025
Posted by: Sirkay1
[This review was collected as part of a promotion.] Awesome device experience from the day one of using this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Z fold amazing phone it helpedme alot
on August 4, 2025
Posted by: ApsidalS22zfoldBadge
[This review was collected as part of a promotion.] Thanks to Galaxy AI Gemini it helped me to design and craft my house from scratch defenetly a perfect for project in the making the best device ever designed and biult and been very versatil in every way I LOVE SAMSUNG Z FOLD WITH GALAXY AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 6 love
on August 4, 2025
Posted by: JOEJFOLD6
[This review was collected as part of a promotion.] I love my Galaxy Z Fold 6. I had the Z Fold 4 and had to replace it 3 times due to the screen crease damaging. They definitely improved that. I have had Zero issues with the crease and enjoy all the new features. The Gemini AI is smooth to use and zi use it everyday. Great product, I was a loyal Note customer and now I am a loyal Fold customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has super features
on August 4, 2025
Posted by: Tyfo1002
[This review was collected as part of a promotion.] This product is awesome 👌. The camera takes extremely good pictures. The AI support makes using this product so easy. Everything from text to web browsing. You will forget it is a phone
Once opened it appears to be a tablet .it support external keyboard and mouse.
Once opened it appears to be a tablet .it support external keyboard and mouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multiple functionality uses
on August 4, 2025
Posted by: Kicks89
[This review was collected as part of a promotion.] Love the choices of screen sizes
Multiple functions
Multiple functions
Value
5
Written by a customer while visiting Samsung US