Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,548 Reviews)
Rating breakdown 5,548 reviews
5 Stars
4,305
4 Stars
919
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
I like it.
on August 4, 2025
Posted by: Tacohillman
[This review was collected as part of a promotion.] I do love Samsung. Waiting on the Fold 7 as we speak. Do I need it? Nope. But I like them enough to keep buying the top of the line phones. I do not really use the AI function. But is seems okay.
The screen is the charm. Hard to go back to the small screen from this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone camera is amazing
on August 4, 2025
Posted by: Sogui07
[This review was collected as part of a promotion.] This phone is the best for multitasking gaming movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on August 4, 2025
Posted by: Robzilla
[This review was collected as part of a promotion.] The folds have been the best phones I've ever owned and I wouldn't buy anything else! The Galaxy AI is super helpful and productive. The screen size is perfect for aging eyes. The functionality and options this phone gives you is endless. I use it for work a lot and it really is a powerhouse! I highly suggest it to anyone in the market for the best possible phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente cámara excellence speed
on August 4, 2025
Posted by: Will874
[This review was collected as part of a promotion.] I use my device for streaming gaming music very fast the best in the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some Good/Some Bad
on August 4, 2025
Posted by: Lovestation5
[This review was collected as part of a promotion.] I am not sure when and how Galaxy AI works. The only time I notice it is when I'm looking stuff up on the internet and it summarizes the answer. My Galaxy Z Fold 6 is average at best. Other than a big screen it under performs in every way compared to the last Galaxy+ phone I owned. Camera is average. The big screen goes black often and won't turn on. A lot of websites and pages do not fit the big screen correctly. It is terrible when using a maps app. It reverses direction when you open/close the phone. Very confusing and frustrating when you don't know where you are. In summation, it is a very average, very high priced phone. Over priced, under performs, seems to be the case with most of my Samsung products these days, Galaxy Watch Ultra, Galaxy Pro 3 Earbuds are all very expensive under whelming products. At one time I was a big Samsung fan. Not so much these days.
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Thanks for taking the time to share your experience with the Galaxy Z Fold6! We understand that you’ve been having some challenges with maps and apps not working well on the larger screen. To address this, it’s a good idea to perform a software update on your phone and check if your apps have any updates available. This often helps improve performance. Regarding the black screen, an update should typically resolve that as well. However, if it persists, you can try forcing a restart. You can do this by pressing and holding the Power button (or Side button) along with the Volume down button for about 20 seconds. Also, you can disconnect the device from any power source and then press and hold the Power button (or Side button) for 15 to 20 seconds until you see the Samsung Galaxy logo appear. We also want to highlight the fantastic camera features available on the Z Fold6. We’re added a link that will help you explore and take full advantage of them! If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/ (Camera Features)
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS10003468/ (Camera Features)
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I,have s20 ultra, s22 ultra,s23 ultra &,zfold6.
on August 4, 2025
Posted by: Strikerlike2huggle
[This review was collected as part of a promotion.] Use those phone in every acces they can perform but,only thing I noticed is their not holding much for games specially on my s20 ultra thou,it still accommodate AI
which is great.
which is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on August 4, 2025
Posted by: Renee82
[This review was collected as part of a promotion.] I've had the Samsung Galaxy z fold 6 for roughly 6 months now and overall, i love it! I had the Samsung galaxy z flip prior to this and it was a good phone as well but my heart is with the z fold. I love that you can use it as a regular phone or open it up for a larger screen to watch videos/ movies or play video games or simply use it for video calls.. the choice is yours! I have noticed a couple down sides to it which some may just be that I haven't figured out how to access or figure them out yet on my phone and not that the phone isn't capable of or doesn't have the option to.. the first is the camera. It has a good camera and overall I'm pleased with it however, I do believe that the camera on the galaxy s24 ultra is better. Another thing that I have yet to figure out is how to male my notifications appear on my screen when my phone screen is black/off. I can hear the notifications come thru but this is the first phone I've owned that doesn't light up your screen with the notifications when the phone is not in use.. im not sure if its a possibility or if the phone just doesn't support it. The last thing I can think of that I wish I could do with it is separate my text message notification sounds from my app notification sounds. Again, these could be things that are possible and I just haven't figured out how to manage them yet, I'm just not sure.
Overall, I'm very happy with the phone, I've had no dropped calls and no issues with texting or anything else for that matter
Overall, I'm very happy with the phone, I've had no dropped calls and no issues with texting or anything else for that matter
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on August 4, 2025
Posted by: Lizzard
[This review was collected as part of a promotion.] I believe the concept is beautiful and the design could use tweaks as far as camera raise edge, but i gave 2 stars all because this phone burns hot as fire daily and uv already replaced it once
Value
2
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We understand that feeling warm during certain activities, like charging, can be concerning. It's important to know that all Galaxy devices, including the Z Fold6, have a specific temperature range in which they operate optimally. While a warm feel is common, it won't impact the device's lifespan or performance. If you notice the device getting too warm, we recommend checking out the link provided for tips on maintaining its normal operating temperature. If you find it continues to get warm, we encourage you to reach out to Samsung Support, where we'll be happy to assist you further. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
smsng.us/Samsung-Support.
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https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US