Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,552 Reviews)
Rating breakdown 5,552 reviews
5 Stars
4,308
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4
Galaxy Z Fold 6
on August 2, 2025
Posted by: IceDragon420
[This review was collected as part of a promotion.] I have had my z fold 6 for a little over a year now. I love it. When opened my gps is much better to see and watching videos and looking at pics is amazing. My phone holds charge for a long time also. I have always a galaxy girl and love this phone. I will be going to the fold 7 next upgrade. Couldnt ask for a better series of phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love my fold
on August 2, 2025
Posted by: Alex23
[This review was collected as part of a promotion.] Love the Aia I in my Galaxy, awesome, big scream. The colors are very vibrant, very cool.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Thank you for your kind words about the Galaxy Z Fold6, Alex! We’re so happy to see that you love the vibrant colors and the overall experience with your phone. The immersive display and cutting-edge design really aim to support and enhance your daily tasks and entertainment. We’re committed to delivering creative features that elevate your smartphone experience, and it’s great to know the Galaxy AI features are making an impression. If you have any other thoughts or feedback, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 2, 2025
Posted by: Liza85
[This review was collected as part of a promotion.] My Samsung Galaxy ZFold 6 with Galaxy AI has been the best phone I've had to date. The picture taking capability is amazing. When fully opened the massive screen makes editing and adjusting so much easier. I would definitely recommend this phone to everyone I know and to all the folks who have seen me use it then ask me about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall the Best phone I've ever had
on August 2, 2025
Posted by: Happylovebug
[This review was collected as part of a promotion.] There's many features the Galaxy fold 6 phone has that fascinates me:
The Galaxy AI helps with literally everything a person needs, the phone itself is like having a phone and a tablet. This phone can be resourceful for literally any reason or scenario you may find yourself in. This phone could be used by a businessman or a student or even general use. I personally use mine for schppl and general purposes.
The Galaxy AI helps with literally everything a person needs, the phone itself is like having a phone and a tablet. This phone can be resourceful for literally any reason or scenario you may find yourself in. This phone could be used by a businessman or a student or even general use. I personally use mine for schppl and general purposes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome screen and versatility
on August 2, 2025
Posted by: BenL75
[This review was collected as part of a promotion.] Work and home are a breeze with two profiles! Galaxy ai makes everything easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on August 2, 2025
Posted by: Invester94
[This review was collected as part of a promotion.] My Galaxy Fold6 is an amazing phone. I had the Fold4 and loved it too with the exception of the inside screen did not last very long. This one has been a lot better so far. I use Galaxy AI regularly as this phone makes doing so very easy. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks Great, Works... Until It Doesn't
on August 2, 2025
Posted by: Moondreamm
[This review was collected as part of a promotion.] Title: Premium Price, Mid-Tier Performance
Reviewer: Nicole Fende
Usage: Business / Productivity
Time Owned: Less than 1 year
Reviewer: Nicole Fende
Usage: Business / Productivity
Time Owned: Less than 1 year
I bought the Galaxy Z Fold expecting a powerhouse device for business. At first, it delivered—massive screen space, solid multitasking, and impressive speed. But less than a year in, performance is slipping. It’s now slow, lags, and freezes regularly. For a phone this expensive, that’s a dealbreaker.
Sound quality is another letdown. Speakerphone is weak and flat, which makes business calls frustrating. And if you’re hoping to protect your investment—good luck. Case and screen protector options are extremely limited. You’ll pay nearly two grand for the phone, but there’s no real accessory support to back it up.
The foldable design is still cool. It turns heads and offers real estate for running multiple apps side by side. But that novelty wears thin when the core functions—speed, responsiveness, and reliability—start breaking down before 12 months are up.
If Samsung wants this to be the future of mobile productivity, they need to get serious about long-term performance and ecosystem support. Right now, it feels like I paid for innovation—but got a beta product.
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi there! Thank you for your wonderful feedback on the Galaxy Z Fold6. We’re thrilled to see that you’re enjoying the massive screen space, solid multitasking, and impressive speed it offers. To help you keep your phone performing at its best, we recommend using the Device Care feature. It gives you a detailed overview of your battery, storage, and RAM, allowing you to optimize your device for even better performance. We’ll also be adding a link below to assist with troubleshooting, so be sure to check that out! As for the sound quality, to ensure everything runs smoothly, please check that your phone is updated to the latest software. It’s also a good idea to look for any signs of moisture or damage around the speaker and to confirm your sound settings are properly configured. If any of this persists, please be sure to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001953/ (Phone slowing down)
https://www.samsung.com/us/support/troubleshoot/TSG10001510/ (Phone speaker)
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https://www.samsung.com/us/support/answer/ANS10001953/ (Phone slowing down)
https://www.samsung.com/us/support/troubleshoot/TSG10001510/ (Phone speaker)
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Written by a customer while visiting Samsung US
Customer Rating
4
Sleek device
on August 2, 2025
Posted by: TSmooth
[This review was collected as part of a promotion.] I'm not only impressed with the look and feel of the phone, but the compliments haven't stopped either. I've had two iterations of the Z-fold, and the only ones showing any dislike are the die-hard fans of the "forbidden fruit" phone. Even they secretly admire it for its features, camera, and sleek design. I've encountered a few glitches, but nothing that would make me reconsider sticking with the Z-fold series. As an older person with big hands, the large screen is perfect for emailing, interacting on social media, browsing the internet, or playing games. Plus, I love the SwiftKey app for its customizable keyboard.
Value
4
Written by a customer while visiting Samsung US