Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
So far so good
on July 26, 2024
Posted by: GRSF
Verified Purchase:Yes
So far so good. Enjoying the larger outsude screen and the larger tablet screen. Seems more efficient power and speed-wise.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Z Fold yet
on July 26, 2024
Posted by: Thomas
from Visalia, California
Expertise:Expert
Verified Purchase:Yes
Awesome new redesign. I upgraded from z fold 4 to 6 and i can type so much better with wider cover screen. Display is beatiful and hinge looks better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 26, 2024
Posted by: bug1
from Paducah, usa
Verified Purchase:Yes
I love all of my phones every year I buy the new one
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Focus Phone!
on July 26, 2024
Posted by: HelloYatta
[This review was collected as part of a promotion.] The Z Flip for me is a fresh phone experience. In an age where we scroll mindlessly, I really appreciate the front closed screen that allows me to use my phone without all the other distractions. Despite this being a flip phone, this device is still very compact and in my opinion, way more comfortable in your pocket than a traditional phone. Samsung has packed a punch into this compact device. I have been testing out quite a bit of the Galaxy AI features but, the live conversation translation is by far my favorite. As someone who loves to travel internationally, this has made my travel experience so much better. I see these new Galaxy AI features as the new standard for smartphones moving forward and I'm excited for what's next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful phone, love the color, very smooth cover
on July 26, 2024
Posted by: AllDay
from Tulare California
Expertise:Expert
Verified Purchase:Yes
Love the look and feel. Phone gets hot at times, but overall very smooth
I would recommend this to a friend!
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Similar to last two Z folds
on July 26, 2024
Posted by: Daniel
Expertise:Expert
Good enough phone but samsung is not great. Like all major companies when you get down to it. They're not pushing the envelope. AI was marketed so hard and it is a temporary feature that will switch to a paid feature? Great.
I would recommend this to a friend!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hey Daniel,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. At 239 grams, Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. The Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. In terms of battery life, a single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4400mAh (typical) battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. When you have the opportunity available, please take a moment to review "Use features with Galaxy AI on your Galaxy phone and tablet" if you would like more information about your Galaxy AI features. Let us know if you would like any further assistance after reviewing the resources that have been provided or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great update, but is it enough for the competition
on July 26, 2024
Posted by: Omarrie
from Fayetteville, NC
Expertise:Expert
Verified Purchase:Yes
I switched from a fold 3 to the 6, and I am verrrry pleased. I waited for a significant change, and my fold 3 crease was finally cracking so really had no choice. The performance is a whole lot better as upgrading is always going to see some improvements. I gave 4 stars due to the crease is still here; minimized but present. That's my only gripe. The hinge solid, and the cover screen size difference in miniscule but makes a huge difference. Battery life is about the same. Im still getting used to AI so I have tons of time to figure out what I can do on here. Overall there is room for improvements still, and Samsung can't get comfortable with small updates to their devices because COMPETITION IS GETTING REALLLLLLY CLOSE.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
More work to do basic functions.
on July 26, 2024
Posted by: lilpilgrim
from Parker Colorado
Expertise:Expert
Verified Purchase:Yes
Main complaint! Forcing me to use Google for texting and other applications. Not good. Give us a choice in our phones.
It takes 4 step to get to my gallery from texting someone. It should be one step.
It should have one step to get to the contacts info from texting.it takes two steps now.
Video meeting should be neutral and not with Google meet.
When I do voice to text (google) it sends the message twice
No, I would not recommend this to a friend.
Features
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, July 29, 2024
Howdy Lilpilgrim,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Bixby gives you freedom to focus on what matters most. It learns what you like to do and works with your favorite apps and services to help you get more things done. Conveniently control all of your Galaxy devices such as Phone, Tab, Watch, Buds, Book and many more, with Bixby. Feel free to check out the resource below that provides you more information about Bixby and how you can do more with Bixby, like voice texting. If you would like to share any additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/apps/bixby/
Written by a customer while visiting Samsung US
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