Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Nick
from Nashua NH
Expertise:Intermediate
Verified Purchase:Yes
love the black. I can feel the weight difference from the fold 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Alfonso
from Philadelphia, PA
Verified Purchase:Yes
I am pleased with my purchase, although there were some minor glitches after the initial set up. I had to restore it to factory default and re-set it up again.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Armand k
from New York
Expertise:Beginner
Verified Purchase:Yes
Cover screen is still nerow would like it little bit wider
I would recommend this to a friend!
Features
3
Design
4
Written by a customer while visiting Samsung US
Posted by: robogrunt09
from NH
Expertise:Intermediate
Verified Purchase:Yes
Probably the best multifunctional phone I have owned. I love the sleekness to it and having a more narrow body when carrying or calling is great. Happier with a smaller foldable phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BayCity
Verified Purchase:Yes
Huge upgrade over the Z3. Front screen, hinge, slimmer body.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Sidney
from North liberty, Iowa
Expertise:Expert
Verified Purchase:Yes
To many pop-ups and request to activate features. Most I'm truly not interested in.
You should do market research and configure software to present it self, pop ups, adds based on demographic research.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: MSKz
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Its awesome and i am glad to have it. Thank you all
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Chardon, Ohio
Expertise:Expert
Verified Purchase:Yes
I used it for less than 1 hour before it became unresponsive. I tried to restart it , but it would not power back on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Aloha John,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, take a look at "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your display. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, take a look at "Samsung phone or tablet will not power on or off" to conduct some quick troubleshooting steps on your device. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshoot/TSG10001468/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, take a look at "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your display. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, take a look at "Samsung phone or tablet will not power on or off" to conduct some quick troubleshooting steps on your device. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshoot/TSG10001468/
Written by a customer while visiting Samsung US