Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Bad trade in
on August 18, 2025
Posted by: Hammer
[This review was collected as part of a promotion.] I went from a Galaxy S24 ultra to the Fold 6 and overall have been pretty disappointed. Had i came from a different phone I wouldn't thought this was awesome, how've the ability to open up to the big screen doesn't make up for; substandard camera, iffy battery life and if you put a case on it- the edge of the phone won't register your touch- leaving you to have to open the phone to back out of whatever application you're using. The 7 looks much better- disappointed that I didn't wait the 6 months or so for it.
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We genuinely appreciate your feedback. It’s great to see that you enjoyed the large screen, but we hate to see that your experience hasn't been the best regarding the camera, battery life, and touch functionality with a case. Your Galaxy device's touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn't working properly. There are some simple ways to get the touchscreen working again when it’s frozen or unresponsive, and we encourage you to explore those options. For troubleshooting tips that might help enhance your experience with the Z Fold6, please check out the link attached. We've also added additional links to help you learn about your camera's capabilities and how to optimize your phone's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (touch screen)
https://www.samsung.com/us/support/answer/ANS10003468/ (camera)
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (touch screen)
https://www.samsung.com/us/support/answer/ANS10003468/ (camera)
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice overall
on August 18, 2025
Posted by: Sena22
[This review was collected as part of a promotion.] The device offers beneficial AI-assisted typing features, although the compact screen size presents challenges for efficient text input.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Refined Foldable Built for Power
on August 19, 2025
Posted by: Technerd
[This review was collected as part of a promotion.] The Galaxy Fold 7 marks a significant step forward in foldable smartphones, delivering a refined design combined with strong performance. The hinge feels sturdier and slimmer, while the crease on the inner display is far less noticeable, making it more natural to use for reading, watching videos, or working on multiple apps.
The main display offers vivid colors, smooth scrolling with high refresh rates, and ample brightness that holds up well even outdoors. The cover screen is more usable than earlier versions, allowing quick interactions without always needing to unfold the device. Seamless app continuity between the two screens makes multitasking fluid and convenient.
Performance is excellent, thanks to the upgraded chipset and generous memory. Demanding apps and games run smoothly, and multitasking across three windows feels effortless. Battery life comfortably powers through a day of mixed use, aided by improved efficiency and fast charging support.
The camera system strikes a good balance, capable of sharp, detailed photos in daylight and reliable low-light performance. While it may not surpass dedicated camera-focused flagships, it offers consistent, versatile results for most scenarios.
Overall, the Galaxy Fold 7 is a polished, productivity-focused flagship that blends innovation with practicality. It no longer feels like an experimental product but a dependable daily driver for users who want both a phone and a tablet in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with minor design issues
on August 19, 2025
Posted by: Foldlikelaundry
[This review was collected as part of a promotion.] I have enjoyed using my Galaxy default 6, it is an exceptional phone and the functionality between front screen as well as the inside screen is unmatched. I do wish that the front primary screen was a little larger to ergonomics for my larger hands , however, they have improved that with the Galaxy z47. Even with this minor issue I truly enjoy using the phone and it is exceptional with the use of Galaxy AI as well to do everyday tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great service for all your mobile needs
on August 19, 2025
Posted by: JustAnotherVato
[This review was collected as part of a promotion.] Totally agree, foldable phones are the future, and the fold 6 is seriously impressive. The screen size is a game changer for everything from work to watching videos. Plus, the technology keeps getting better with each generation, making them more durable. I'm already saving up for the next one!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 19, 2025
Posted by: Cmares
[This review was collected as part of a promotion.] I love my phone but the front screen is a little tiny. Also it seems like the battery drains alot faster. But love the functionality.
Value
4
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Cmares! We appreciate your feedback regarding the screen size. The Galaxy Z Fold6 offers an impressive 6.3" Cover Screen and a spacious 7.6" Main Screen, giving you ample space for all your apps and activities. Regarding your concern about battery life, we understand how important it is to have your device last throughout the day. We are constantly working to enhance battery performance. To help you get the most out of your phone's battery, we’ve included a link below with tips to maximize battery life. Thank you for being a valued part of the Galaxy family! For any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
3
This product has an amazing screen and color
on August 19, 2025
Posted by: Jackson1970
[This review was collected as part of a promotion.] Screen is amazing and very vivid.
Lots of apps and easy to do wallets, credit cards, and touch to pay.
Some apps were hard to read because the format did not fit the screen size.
Difficult to use camera when not open. Many apps as well could not be accessed and utilized when the phone was not unfolded.
The auto turn does not work very well and was hard to use on many apps and programs.
Hard to find accessories, cases, holders, auto holder
The galaxy ai was difficult to use and not very interactive with the phone.
Not having somewhere to store the pen was a problem, I lost my pen the first week and the replacement was to expensive
I really enjoyed using the phone and I hope the new version addresses some of these issues.
Lots of apps and easy to do wallets, credit cards, and touch to pay.
Some apps were hard to read because the format did not fit the screen size.
Difficult to use camera when not open. Many apps as well could not be accessed and utilized when the phone was not unfolded.
The auto turn does not work very well and was hard to use on many apps and programs.
Hard to find accessories, cases, holders, auto holder
The galaxy ai was difficult to use and not very interactive with the phone.
Not having somewhere to store the pen was a problem, I lost my pen the first week and the replacement was to expensive
I really enjoyed using the phone and I hope the new version addresses some of these issues.
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your insights on the Galaxy Z Fold6, Jackson! It's awesome to know that you are enjoying your device for the most part. We understand that app performance can be vital to your experience, especially with the Z Fold and Z Flip series. It’s worth noting that sometimes the apps may need updates to ensure they function optimally with the latest features of your device. Additionally, keeping your phone updated can significantly enhance its performance and overall experience. We’re committed to providing you with the best possible experience, so we encourage you to check for any available updates for both your apps and your Galaxy Z Fold6. We appreciate your feedback and hope you continue to enjoy using your Z Fold6! For any concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 19, 2025
Posted by: Dopey505
[This review was collected as part of a promotion.] Love the phone just wish the battery was bigger but last almost all day
Value
4
Written by a customer while visiting Samsung US