Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Jeremiah
from Alameda, CA
Expertise:Intermediate
Verified Purchase:Yes
I love the form factor and want to take advantage of the AI. However, I am disappointed with the camera quality and am fearful that a new version will come with the camera(s) I want in 6 months. I was tempted to return for this reason alone.
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Siddo
from McAllen Tx
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone, my only complaint has been with all my samsung phones. It is very frustrating with most software updates ringtones and individual notifications are deleted. System and basic notifications are fine, but I like to give individuals and groups specific ringtones so I know who is calling without looking at my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Nick325
from Melbourne, Florida
Expertise:Expert
Verified Purchase:Yes
Awesome phone, but it would've been perfect for me if it had a wider external front screen, was about a third slimmer, and finally had no crease...
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Kenneth
from Houston, tx
Expertise:Expert
Verified Purchase:Yes
Quick and easy process with a great shipment and delivery time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: stanos09
from Chicago, il
Expertise:Intermediate
Verified Purchase:Yes
! THE GOAT ! best and most powerfuel cel phone in the market
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve S
from Indiana, USA
Expertise:Expert
Verified Purchase:Yes
Review for Samsung Z Fold 6
I recently purchased the Samsung Z Fold 6, but I ended up returning it. The front screen is still too small, which made it difficult to use comfortably for everyday tasks. When comparing the Z Fold 6 to my previous S24 Ultra, the cost doesn't seem justified. For the price they're asking, there should be no compromises, yet the Z Fold 6 feels like a downgrade in many aspects.
The only advantage is the larger screen when unfolded, but even then, my tablet offers a superior experience. For those considering the Z Fold 6, I'd suggest weighing the cost and features carefully, especially if you're coming from a device like the S24 Ultra. It just didn't meet my expectations for a flagship device at this price point.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hey there Steve,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. The Galaxy Z Fold6 offers 6.3" of Cover Screen compared to the 6.8" of the S24 Ultra's display, however when unfolded the Main Display of the Fold6 measures at 7.6". If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. We'd love to hear from you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/compare/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. The Galaxy Z Fold6 offers 6.3" of Cover Screen compared to the 6.8" of the S24 Ultra's display, however when unfolded the Main Display of the Fold6 measures at 7.6". If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. We'd love to hear from you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/compare/
Written by a customer while visiting Samsung US
Customer Rating
1
Not responding
on July 29, 2024
Posted by: Excellent D
from Boston MA
Expertise:Expert
I'm a samsung fan but this problem should be solve ASAP errors with backing up phone Knoc metrics didn't respond
Yahoo email is crashing few others app is not responding
Yahoo email is crashing few others app is not responding
Response from Samsung USBy Social Commerce, July 29, 2024
Greetings Excellent,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Greg
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
Phone is great but outer screen is too narrow. Also cameras need improvement
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US