Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Z Flip 6: A Secretly "Minimalist" Phone
on July 29, 2024
Posted by: gspeed13
[This review was collected as part of a promotion.] I miss the smaller phones of the early to mid-2000s I think phones have gotten way too big granted I know that comes with larger batteries and thus larger battery life but I still prefer a smaller phone. Enter the Z flip series I had a z Flip 3 but recently held off and waited for the technology to get better and the Z flip 6 finally has a substantial battery great screen top of the line processor for just an all-around great phone but yet you have to actually open the thing to really get into actually using your phone, which like these folding phones nowadays they have you using your phone a lot more intentionally because it gets a little not irritating but you to keep opening it over and over again is a little tiresome so it's easier to just use the cover displays. I put all my core essential apps that I use the most on my cover screen and I hardly ever use my phone as much now so whenever I really want to watch a YouTube video or something that's a little bit more distracting I actually open up the phone I also combine the software of a custom home launcher called the Niagara launcher so that I can make the background and icons black and white and is boring as possible to make it a much more minimalist phone. All in all I really like it. The Galaxy AI features I use the translate one the most I think that's pretty neat I work for the Post Office and sometimes a customer will come in and I don't know how to speak their language so I do think I will use that occasionally.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Best Yet !!!
on July 29, 2024
Posted by: DaDa491
[This review was collected as part of a promotion.] I have had Z Fip 4,5 and now Z Flip6 one of the Best . AI is amazing,what you can do with pictures and drawings. Just a great product. Ya the crease in the middle is barely there. Great job Samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
QC issues
on July 29, 2024
Posted by: Galaxy
Verified Purchase:Yes
New phone makes crunching sound when unfolding or folding right out of the box.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, July 30, 2024
Greetings Galaxy,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! The Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support. We're always here for you! Thank you for choosing Samsung.
- Debra

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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pre-ordered the device. ABSOLUTELY LOVE IT!
on July 29, 2024
Posted by: Nordic94
[This review was collected as part of a promotion.] All of the Galaxy AI features are seamless in the new ZFlip 6. The hinge is so unbelievably smoothe and the display is incredibly crisp. The camera quality is close to that of my S24 Ultra. I never thought I would find myself in a smart flip phone. I was happily proven wrong by this new device. Every app or game I launch is just as smooth as my S24 Ultra, thanks to the Quad-Core processing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy z6 Love it
on July 29, 2024
Posted by: Jeyristc
[This review was collected as part of a promotion.] I am pleased to report that the device feels more stable in the hands. Additionally, when opened, the screen displays a more three-dimensional effect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great cell!!!
on July 29, 2024
Posted by: LeeR1962
[This review was collected as part of a promotion.] Had my flip for almost 3 years now and it is a great cell phone. Had it in my pocket floating down a river for a couple of hours, IN the water, and it never skipped beat. I hope I have this phone forever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features
on July 29, 2024
Posted by: Anneguard12
[This review was collected as part of a promotion.] I love the Galaxy AI that let's you translate your calls. It's also great for adjusting your photos and getting the perfect shot!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing and unique
on July 29, 2024
Posted by: VictoriaLong
[This review was collected as part of a promotion.] The phone is a great upgrade from my last phone which was s22 ultra. I love how compact is and cute! It's nice and fast and the galaxy ai is so unique and fun to mess with! I would definitely recommend this phone and have to a few people already!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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