Best Buy - Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow

Average customer rating

4.7

(5,555 Reviews)

Rating breakdown 5,555 reviews

5 Stars

4,311

4 Stars

920

3 Stars

204

2 Stars

1 Star

92%of customers recommend this product.

(

1,217 out of 1,325

)

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Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow

Customer Rating

Dre's Galaxy Z Fold 6

on July 21, 2025

Posted by: Blkreign

[This review was collected as part of a promotion.] I love my Galaxy z fold 6, mainly because it's so easy to use multiple apps at the same time. So I can be super productive or super entertained at the same time or being productive and entertained at the same time. Love the Galaxy fold series is being great. With the newGalaxy AI it makes things even easier to create emails and text messages and letters. The Galaxy Z Fold series is definitely a step ahead of all others

Value

Response from Samsung USBy R&R Team, July 21, 2025

Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to know that you’re enjoying the ease of multitasking and that our Galaxy AI features are making it simpler for you to create emails and messages. We’re proud of the Galaxy Z Fold series and how it empowers users to be productive and entertained simultaneously. If you have any questions or need support, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Great Phone Bad Battery Life

on July 22, 2025

Posted by: Sjones1116

[This review was collected as part of a promotion.] Great Phone but the battery doesn't last a whole day

Value

Response from Samsung USBy R&R Team, July 22, 2025

Thanks for taking the time to share your feedback on the Galaxy Z Fold6, Sjones! We love that you think it's been a great phone, but we see that you may be experiencing a shortened battery life. To help troubleshoot this, we recommend checking out the link attached below. Before doing so, check and make sure that your phone's software is updated as well as the apps on your phone. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support so that we can provide further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US

Customer Rating

Z Fold6 Power, Performance, The Ultimate Foldableb

on July 22, 2025

Posted by: JustinTime88

[This review was collected as part of a promotion.] I've owned every Z Fold since the Fold 3, and it's been incredible to watch how the design has evolved. The Z Fold 6 is by far the most refined yet—especially the hinge. It's sturdier, smoother, and finally closes with virtually no gap. Plus, the crease on the inner screen is barely noticeable now, which makes a huge difference in daily use.

Samsung AI is also a major highlight. It boosts productivity and creativity with features like real-time translation, Note Assist, and web page summarization. Where it really shines, though, is in the camera. The AI enhances image quality with smart scene optimization, better low-light processing, and automatic edits—so my photos always come out sharp and vibrant.

The large inner screen is a game changer for multitasking. When I’m delivering with DoorDash and Grubhub, I can run both apps in split screen to choose the best-paying orders. The same goes for Uber and Lyft—running both at once helps me maximize earnings without switching between apps.

And my absolute favorite thing? Mobile gaming. Playing Call of Duty Mobile and Fortnite on the Z Fold 6 is immersive and smooth. The big screen and high refresh rate make everything look and feel amazing. This phone is the best of every world—productivity, photography, and pure fun.

Value

Response from Samsung USBy R&R Team, July 22, 2025

It's great to hear from you, Justin! Thank you for sharing your experience with the Galaxy Z Fold 6. It’s great to see you’re enjoying the refined design, especially the sturdier hinge and nearly invisible crease. We’re glad you’re finding the Galaxy AI features helpful for productivity, and that the camera enhancements are making your photos stand out. It’s awesome that you’re using the large inner screen for multitasking with rideshare apps like DoorDash and Uber to maximize your earnings. Just be sure to be safe on the road! We also love that you’re enjoying mobile gaming with titles like Call of Duty Mobile and Fortnite. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Good phone, worth price.

on July 22, 2025

Posted by: DaveIT

[This review was collected as part of a promotion.] Now with Galaxy AI makes life easy, Im an IT pro and the Galaxy fold 6 helped me a lot, the big screen, fast processor, decent storage and RAM.

Value

Response from Samsung USBy R&R Team, July 22, 2025

We appreciate your candid feedback on the Galaxy Z Fold6, Deval. We love hearing from our customers and appreciate positive feedback like yours. It's reassuring to see that Galaxy AI has made life easier for you! We're also proud that the large screen, fast processor, and ample storage and RAM have been beneficial for you. The Z Fold6 features one of the most powerful visual experiences, equipped with the Snapdragon® 8 Gen 3 for Galaxy, which delivers stunning graphics. Once again, we appreciate your feedback. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Revolutionary phone!

on July 22, 2025

Posted by: Neanchist

[This review was collected as part of a promotion.] I originally bought the Galaxy Fold 4, now I am up to the Fold 6. I've never had brand loyalty until I tried the Fold series of phones, now it's Samsung forever.

Now with the advent of Galaxy AI it is simply the absolute best brand of mobile devices on the market

Value

Response from Samsung USBy R&R Team, July 22, 2025

Thank you for sharing your experience with the Galaxy Z Fold6! We're more than happy to see that you’ve journeyed from the Fold4 to the Fold6 and that you’ve found loyalty to the Samsung brand. The innovation in our Fold series, especially with the enhancements brought by Galaxy AI, is designed to upgrade your mobile experience. Your satisfaction means everything to us, and we’re excited to hear more from you in the future. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Love the big screen

on July 22, 2025

Posted by: Brew8830

[This review was collected as part of a promotion.] I love the handiness of galaxy ai. Its intuitive. The bigger screen is awesome on roadtrips for watching movies

Value

Response from Samsung USBy R&R Team, July 22, 2025

Thanks for sharing your thoughts on the Galaxy Z Fold6, Brew. We appreciate your feedback as we continue to make improvements and changes. It's great to see that you love the handiness that Galaxy AI brings you. We also love to see that the bigger screen has worked well for you as you go on your road trips. The Galaxy Z Fold6 is perfect for watching videos and provides an immersive gaming experience. Additionally, it achieves a peak brightness of 2,600 nits, an increase from the Galaxy Z Fold5's 1,750 nits, making it 1.5 times brighter. We hope you continue to have a great experience. If you have any questions or concerns about anything, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Fantastic Foldable

on July 22, 2025

Posted by: Joey4Ever

[This review was collected as part of a promotion.] I simply love using my Galaxy Fold 6. It's firm factor and the ability to switch to a bigger screen is something I've longed for in the phone industry for quite awhile. I'm able to use the bigger screen for watching shows, movies, and play my favorite games. I am also quite fond of the features of the Galaxy AI, able to use it for my daily needs as well as being able to edit old pictures with a simple touch of the screen.

Value

Written by a customer while visiting Samsung US

Customer Rating

It's better than the four

on July 22, 2025

Posted by: Boston

[This review was collected as part of a promotion.] As much as I like this phone I never really open it up as much as I should. But what it's worth I do enjoy this phone and have the option when I need it but for the most part I always have it closed never really open it very rarely I will open it and then I'll end up streaming it to a TV or something but it is very fast and it's quite the storage I enjoy this phone overall looking forward to the seven

Value

Response from Samsung USBy R&R Team, July 23, 2025

It's great to hear from you, Boston. Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s great to see that you enjoy the flexibility of having the device, especially when you use it to stream content to your TV. The stunning display really enhances that experience! With storage options ranging from 256 GB to a whopping 1 TB, it’s designed to keep up with your needs, whether you're storing photos, videos, or apps. We're thrilled that you're looking forward to the next model and can't wait for you to make the leap to the Z Fold7! If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

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