Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
2
Not impressed
on August 4, 2025
Posted by: Lizzard
[This review was collected as part of a promotion.] I believe the concept is beautiful and the design could use tweaks as far as camera raise edge, but i gave 2 stars all because this phone burns hot as fire daily and uv already replaced it once
Value
2
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We understand that feeling warm during certain activities, like charging, can be concerning. It's important to know that all Galaxy devices, including the Z Fold6, have a specific temperature range in which they operate optimally. While a warm feel is common, it won't impact the device's lifespan or performance. If you notice the device getting too warm, we recommend checking out the link provided for tips on maintaining its normal operating temperature. If you find it continues to get warm, we encourage you to reach out to Samsung Support, where we'll be happy to assist you further. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Jeditimelord
[This review was collected as part of a promotion.] The Galaxy AI is awesome. Great for work, communicating with non English speakers. Love the tablet mode for gaming, the keyboard when folded in half for taking notes and bible study.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality
on August 4, 2025
Posted by: Thelastog
[This review was collected as part of a promotion.] Galaxy Ai is great product aaa!a!uuuuuddddjjjjjjsuusisjjsjjd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the full screen option
on August 4, 2025
Posted by: Catcat1431
[This review was collected as part of a promotion.] Love the full screen option for streaming sports and movies.
Galaxy AI is helpful when searching Google.
Galaxy AI is helpful when searching Google.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dream phone for all
on August 4, 2025
Posted by: Bigphily
[This review was collected as part of a promotion.] What's not to like about this phone. It's like having two devices in one. A tablet and a phone all in one. Streaming and video calling is seamless with great clarity in sound and picture. Zoom call for work is even easier . You can do it anywhere, leave the laptop home. What can you say about A I which is the future. In my opinion it better than all competitors like alexa and is the perfect personal assistant. I love the phone so much i bought a second one for my family member. I am excited to see future upgrades being a loyal samsung customer with multiple devices and will continue to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Fold Phone, Thinner and more Durable
on August 4, 2025
Posted by: CDMajik
[This review was collected as part of a promotion.] The fold 6 was a great step forward in the foldable world, as someone who has owned the z fold 3, 4, and 5 previously. The space between screens while folded wa reduced, the overall phone thickness decreased, and yet it has proven to be more durable than any of the previous iterations. This phone has fallen multiple times on different hard surfaces, and the fold is still tight, no screen scratches or cracks, and only a slight ding on the camera housing. The software has been improved immensely, with Labs opening up larger number of application options and Galaxy AI adding a boost to smartphone functionality. The phone is always a conversation starter, is the ultimate for mobile videos, movies, and games on a cell signal without having another device, and one handed operation on the front screen is made much better by the increased screen width and shrunken borders. I do not use a case, instead opting for Samsung care, and as I said this phone is a survivor and feels good in the hand. The only issue I have had is with how smooth the metal edges are, sometimes opening the phone alcan be difficult as it edge can feel slippery. But this also speaks to two positives, the smooth feel of the phone and the tightness of the hinge, which is important for fold durability. I recommend this phone to anyone who will hear it, even though it doesn't seem to have many adopters thus far. I am hopeful that with the improvements made in the 6 and 7, we will see more folds in the wild.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing feature
on August 4, 2025
Posted by: Acostj22
[This review was collected as part of a promotion.] I love my phone with AI feature and can help with everything you want, I take amazing pictures and have AI feature too to remove objects in the picture I use me phone like a computer, I do everything in my phone, play games,document,pay bill,search web,write letter,wash movie and I can open 5 app at the same time, my phone is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very helpful in my everyday life
on August 4, 2025
Posted by: BIGGE74
[This review was collected as part of a promotion.] Ai has made my life easier for work, education,and searching places to visit. I can use AI on my everyday search and for my calendar and daily alerts.
Value
5
Written by a customer while visiting Samsung US