Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,555 Reviews)
Rating breakdown 5,555 reviews
5 Stars
4,311
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
Samsung’s Fold 6 – Power Meets Portability
on July 11, 2025
Posted by: ZFold6MAX
[This review was collected as part of a promotion.] The Galaxy Fold 6 is hands down the most refined and impressive foldable phone Samsung has released to date. From the moment you pick it up, the premium build quality is immediately noticeable — it’s lighter, thinner, and more durable than its predecessor. Samsung has clearly listened to user feedback, making the hinge smoother and more robust, with virtually no gap when closed.
The inner display is vibrant and buttery-smooth, with a 120Hz refresh rate that makes everything from scrolling to gaming feel seamless. The crease is still there, but it’s less noticeable than before and fades into the background during regular use. The cover screen is now wider and more usable, feeling like a regular smartphone when folded, which adds major practicality.
Performance is top-tier thanks to the latest Snapdragon chip and plenty of RAM. Apps open instantly, multitasking is fluid, and Samsung’s software enhancements for foldables make true use of the screen real estate. Battery life easily lasts a full day, even with heavy use, and fast charging is a huge plus.
The camera system is solid, producing sharp, vibrant photos in all lighting conditions. While not a camera-first phone, it easily competes with most flagships.
Overall, the Galaxy Fold 6 feels like the future of smartphones — powerful, flexible, and incredibly satisfying to use. If you’ve been on the fence about foldables, this is the one to try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have been team Samsung for almost 20 years.
on July 11, 2025
Posted by: Samsunggirly
[This review was collected as part of a promotion.] This phone is great!!! From it's durability and it's fantastic design. The quality has gotten better over the years. All of the features and how useful it has been i will always be team Samsung Galaxy!
Value
5
Response from Samsung USBy R&R Team, July 11, 2025
Thank you so much for sharing your thoughts about the Galaxy Z Fold6. It’s incredible to see that you have been with Samsung for nearly 20 years! We truly value your loyalty and support. We designed the Galaxy Z Fold6 with durability and a stunning design in mind, and it’s wonderful to know you appreciate the improvements in quality and features over the years. We hope that you continue to enjoy your experience. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. We are here for you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Most Polished Fold Yet
on July 11, 2025
Posted by: Cantstopturok9
[This review was collected as part of a promotion.] The Most Polished Fold Yet
Samsung really stepped it up with the Galaxy Z Fold 6. Thry even added Galaxy Ai! The device it’s slimmer, lighter, and just feels better in the hand compared to the older models. The hinge is smoother, and the phone feels more solid overall. The inside screen is still massive and looks super clear, great for watching videos, gaming, or doing work on the go.
One thing I noticed is the front screen is easier to use now since it’s a little wider. It doesn’t feel so cramped like before. Performance-wise, this thing is fast. Apps open instantly, and switching between them is super smooth. Battery life holds up pretty well too, even if you’re on it heavy.
The cameras are good, not the best out there, but they get the job done. If you’re big on taking pics, the S24 Ultra might still be better. But where the Fold 6 really shines is multitasking. The split screen and S Pen features (sold separately) make this feel like a mini computer in your pocket..
Value
5
Response from Samsung USBy R&R Team, July 11, 2025
Hey! We appreciate your thoughtful review of the Galaxy Z Fold6! We're glad you love the slimmer design and improved hinge, and it’s great to know that the wider front screen enhances your experience. We’re excited that you’re enjoying the multitasking features and find the split-screen and S Pen capabilities valuable. We appreciate your feedback about the cameras. We encourage you to check out the link to learn more about what your camera is capable of. If you have any questions or concerns, please reach out to us at Samsung Support. Thanks again for sharing your thoughts! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/
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https://www.samsung.com/us/support/answer/ANS10003468/
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Written by a customer while visiting Samsung US
Customer Rating
3
Uncomfortable and non-functional product
on July 11, 2025
Posted by: Mercenary
[This review was collected as part of a promotion.] The phone is not very comfortable because the main screen is very small. Which means that every time I have to use the phone, I have to open it. The whole phone is heavy and I have to use both hands. The screen is good, it looks good for games, but every time I switch screens/apps, I have to be flipping it over. Vertical/horizontal because some applications open up verticals. Some applications open horizontally and it is very anoying. When I make video calls, some apps frezee the image when I am on Wi-Fi and I have a vertical mode(camera on the upper right). When its open and horizontal no, but when I have vertical mode, it does a kind of zoom and that something causes the app to freeze. If me or the person I'm calling use mobile data do not happen but if both have wifi conection it does.. its wierd but happens with whatsapp for example.
On the other hand, i missed having the good 100x zoom camera i used to had in the ultra model.
Something great is the way that they integrated the ai with the phone, I am using the ai several times of a day, at least 30 times. I don't know if other brands have that or it is only galaxy ai feature but thats something i use the most. If you cant answer a call and auto answers and you can see all the conversation written or the live translation option, even when you are driving and the ai resume the messages.
Value
3
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We're glad you're enjoying the stunning visuals and AI features. We noted your concerns about the smaller outer screen. Our Multi Window feature might help, as it allows easy multitasking between apps. Regarding orientation switches, please check for software updates, and enabling auto-rotate could improve functionality. We hate to hear about the freezing concerns during WhatsApp video calls. Please check for app updates for those apps as well. While you miss the 100x zoom from the Ultra model, we're happy you're finding value in the Z Fold6's camera. We appreciate your feedback and hope you continue enjoying your Galaxy Z Fold6! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Russellc817
from Hendersonville nc
Verified Purchase:Yes
So far I like the z fold 6. Its nice having a big screen at times.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Russellc817! It's great to know that you're enjoying the larger screen. It really does make a difference for multitasking and enjoying content. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. We appreciate your feedback and look forward to your continued experiences with our products! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Product is good
on July 11, 2025
Posted by: Boby01
[This review was collected as part of a promotion.] Product overheats randomly and became useful especially whole using Google maps/navigation, could have better battery
Value
3
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Boby. We’re glad to see you’re using it for navigation! We understand your concerns about the device overheating during certain activities. It's helpful to know that all Galaxy devices operate best within a specific temperature range. While it’s normal for your device to feel warm under certain conditions, like when charging or during intensive app usage, this shouldn't affect its lifespan or performance. However, if it does seem too warm, it can lead to some challenges. To help you manage your device’s temperature, we recommend exploring our guide, which offers tips on keeping your Galaxy Z Fold6 at its optimal operating temperature. Additionally, we will provide another link with options to help optimize your battery life. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5
Great working phone
on July 11, 2025
Posted by: Nancy0405
[This review was collected as part of a promotion.] I use the phone for my small business great pictures. It's a little heavy phone for my hands but I like it a lot. Night pictures like when you have 3 seconds to take the pic. The dates are great and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model is a great use for work and play!
on July 11, 2025
Posted by: Love2Dance
[This review was collected as part of a promotion.] Use the phone for streaming, playing games, or using the new feature for Galaxy AI. Its super fun and entertainment for hours! The screen is so smooth and easy to use!
Value
5
Written by a customer while visiting Samsung US