Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,241 Reviews)
Rating breakdown 5,241 reviews
5 Stars
4,060
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
2
Think twice, thin front screen, Junk Camera
on February 5, 2025
Posted by: SammieC
Having come from a S23 Ultra, this camera is total garbage, you would think with the price of this phone and the massive cost that it would come with a decent camera, think again...you have to deal with the ULTRA MEDICORE CAMERA, then you get to deal with the front thin screen which is horrible. The fold out screen is nice, the thiness of the outside screen makes it worse than a normal everyday phone. I have to open this phone everytime to use it to the capability of it, if I just look at the front screen, I would have been better served staying with my S23 Ultra, that I gave to my wife, save your money and check out others.
It also makes the case thinner as to not hold any cards due to the thin front.
Response from Samsung USBy R&R Team, February 5, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6. We appreciate your insights, especially coming from the S23 Ultra, as we always value how different users perceive our devices. We noted your concerns about the camera. The Galaxy Z Fold6 is designed to provide versatility with its impressive camera setup, including a 50MP Wide-angle Camera, a 12MP Ultra Wide Camera, and a 10MP Telephoto Camera. This configuration allows for high-quality photography with capabilities like 2X Optical Zoom, 3X Optical Zoom, and even 30X Space Zoom, enabling you to capture detailed shots from various distances. The 10MP Cover Camera is designed to take crisp selfies and video calls. Additionally, the hidden 4MP Under Display Camera on the main screen provides a seamless viewing experience while still allowing for high-quality images when needed. We hear your points about the outer screen and its thinness. The design of the Galaxy Z Fold6 prioritizes a portable experience without compromising functionality. While it may take some adjustment, many users find that the foldable screen introduces a new level of engagement with their device. To enhance your photography experience even further, we recommend downloading Expert RAW, which allows for more creative control and pro-grade photography. Your feedback is important to us, and we’re always looking to improve our products for our users. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
A swing and bounced off of the outfield wall.
on February 18, 2025
Posted by: Dracco77
[This review was collected as part of a promotion.] Z Fold 6 could have been one of the best refined devices in Samsung lineup. Understanding why people want it slimmer. Too many compromises happened to this device. For one being camera and being less thought of when it comes to software. Honestly, at the least, the Fold series should have the same as the ultra's. The bigger screen is nice to have, but if that means having diminished features. Makes foldables in general a hard pill to swallow. Keeping my fingers crossed for the z Fold 7.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Thank you for sharing your honest thoughts on the Galaxy Z Fold6, Dracco! We truly appreciate your feedback and the opportunity to address your concerns. We understand that you feel the camera performance isn't quite up to par with the Ultra series. While we respect your opinion, we want to highlight some of the enhancements that the Galaxy Z Fold6 brings to the table. Our camera system has been designed to deliver stunning photos and videos, utilizing advanced technology that brings your moments to life. Innovation doesn't stop there! The Galaxy Z Fold6 is powered by an advanced processor that enhances overall performance, including camera functionality. This means you can expect more efficient processing, resulting in clearer images and faster captures to elevate your photography experience. It’s also worth mentioning the remarkable battery performance. With the 4400mAh battery, the Z Fold6 benefits from our latest efficiency improvements. You can enjoy up to 77 hours of music or watch up to 23 hours of video on a single charge. This efficiency allows you to focus more on capturing those beautiful moments without the worry of your battery running low. We’re committed to ensuring that our products exceed expectations, and your input is invaluable in helping us achieve that. If you're open to it, we’d love for you to continue exploring the camera features of the Galaxy Z Fold6 in the link attached. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. We hope to hear more of your impressions in the future! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/
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Written by a customer while visiting Samsung US
Customer Rating
3
Inner screen already has a green line across
on February 20, 2025
Posted by: Samsungbigfan
[This review was collected as part of a promotion.] This is the second model I purchased on the Zfold, and this device is already showing an issue with the inner screen. After a few months of using it, it is showing a green line across. It is just a defective and recurrent issue. I am very disappointed.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Z Fold6. We're excited to see that you are a big fan of Samsung, and we appreciate your loyalty. The Z Fold6 is our thinnest model yet, featuring a 1.5 times brighter screen and enhanced durability, including improved dust resistance. We regret to hear that you’re experiencing a green line on your foldable screen. To assist you, Samsung offers a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Galaxy Z Flip devices purchased in the U.S. from authorized distributors before July 31, 2024. To qualify for this offer, you need to register your device with a Samsung account. Please note that this offer is limited to the original purchaser and does not extend to second-hand devices. The promotion specifically covers the interior folding screen and excludes other repairs, such as the front screen or back glass. You can access this service by visiting Samsung’s support page, selecting ‘Start a Repair,’ and following the instructions for either walk-in or mail-in service. Please be aware that any additional damages will be evaluated separately, and if deemed out of warranty, further costs may apply. For further assistance, please reach out to us at Samsung Support so we can help with this matter. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I love ❤️ the phone but want a Tri fold can't wait
on February 23, 2025
Posted by: Christopher101
[This review was collected as part of a promotion.] The phone is amazing. I don't know how they fit all of the memory, processor, and video graphics into one phone with a pretty decent-sized battery. It works very well and is amazing; I love talking on it, texting, and multitasking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!!!
on February 23, 2025
Posted by: Jd6798
[This review was collected as part of a promotion.] Was skeptical of getting a folding phone but this is amazing, I used to use a phone and tablet all the time but the hassle of keep them both charged made me stop, this is the best of both worlds I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Talk of the shop
on February 23, 2025
Posted by: Cyrus132
[This review was collected as part of a promotion.] I always get asked what phone is that. My fold 6 is always catching someone's eye. I usually go into salesmen mode afterwards. Showing the seamless actions across apps. Showing the transition from folded to open. The awesome camera and other apps. Overall those moments reinforce my love of this phome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device with amazing features
on February 26, 2025
Posted by: Jeremy
[This review was collected as part of a promotion.] I upgraded from a galaxy s20 ultra and after a screen size adjustment period, I absolutely love this device. The seamless actions across apps has been a tremendous help as I use it for work. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone best fold out of three I've owned
on February 27, 2025
Posted by: Kansascity808
[This review was collected as part of a promotion.] Intuitive and seamless response to all actions. Streamline design. All around beautiful phone. Looking forward to seeing what comes next as this is my third fold purchase and I have never been left wanting or disappointed. I'm a huge samsung fan from phone tech, tables,watches, earbuds, to televisions (my favorite),refrigerators, and even my washer and dryer. Excellent products every single one of them. Thank you samsung for all your wonderful products that have enriched both mine and my family's life so much. It is and has been a joy to own and use them.
Value
5
Written by a customer while visiting Samsung US