Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
A much needed upgrade!
on July 31, 2024
Posted by: SWOOD87
[This review was collected as part of a promotion.] This phone contributed to a much needed upgrade to the camera! While it's lacking a telephoto lens to be the top of the line, having it be on par with the base line S24 was a big W for Samsung. Not to mention the new Galaxy A.I. features are truly stunning. I've used it so far to talk to my mother in law who speaks Spanish and played around with the live translation at work. Also the photo features are awesome too. Lastly the coverscreen widgets are far better than even the previous generation by allowing multiwidget. Nicely done Samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
4th Flip phone
on July 31, 2024
Posted by: B4itgetsold
[This review was collected as part of a promotion.] It's the latest and greatest so far. Per usual it will take some getting use to but so far it is what they said it would be. You can not go wrong with this phone if you prefer something small.
Hopefully it's as good as the previous versions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enemy to lover
on July 31, 2024
Posted by: Samuel
from Utah
Expertise:Expert
Verified Purchase:Yes
Initially, the size and weight were a challenge to manage. However, I have grown to appreciate its versatility for various tasks. The ability to seamlessly switch between applications is invaluable. Furthermore, the adaptable nature of the device has significantly improved my workflow. Overall, I am very satisfied with the product's performance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The magic in your hands
on July 31, 2024
Posted by: Jhon bermudez
Verified Purchase:Yes
Best phone ever , you have everything in your hands
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG Galaxy Z Fold 6
on July 31, 2024
Posted by: Anonymous
Verified Purchase:Yes
Great experience, fast and easy. My Galaxy Z fold6 is amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung galaxy z fold 6
on July 31, 2024
Posted by: Queen
from Virginia
Expertise:Expert
Verified Purchase:Yes
Received the phone and returned, phone screen goes black with a bright light in the corner, I don't recommend this phone unfortunately because we paid all the money for something broke in 2 days (I don't think so) :(
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 2, 2024
Hi there Queen,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping it and shattering the screen, or having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your Fold6 in hand, are all covered under your Samsung Care+ plan. Amazing, right? You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
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https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Folding Flip Phone for the Win
on July 31, 2024
Posted by: reviewerandrew
[This review was collected as part of a promotion.] I have owned many Z Flip phones and have to say they only get better. The Z Flip 6 AI is the most refined phone in Samsungs folding lineup to date. Battery life is awesome! Screen resolution and size is awesome! Build quality is awesome. One UI has become more refined and with the addition of Galaxy AI more helpful. An all around great phone for all types of use cases!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Zfold6
on July 31, 2024
Posted by: Galaxy boy
from Ms
Expertise:Intermediate
Verified Purchase:Yes
Great phone only issue is the butter screen to narrow
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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