Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,555 Reviews)
Rating breakdown 5,555 reviews
5 Stars
4,311
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
Good product no complaints
on July 2, 2025
Posted by: Zzfold6
[This review was collected as part of a promotion.] Haven't had any issues runs great . I have had it since it came out and has worked flawlessly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for games and work
on July 2, 2025
Posted by: Chickie1973
[This review was collected as part of a promotion.] I love the fold 6 for playing games and work great for my work. Everything I do is online so having the fold open up like a computer makes work much easier also for games! They come to life . I also love the AI features that help out with my resume and anything else you can think of. And the most of all is use the photo lens and it will give you the exact description of the photo you took which is very helpful when shopping. I couldn't live without the Samsung fold. It's a huge game changer and a must have. Makes your life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Having a big screen is what I love The most.
on July 2, 2025
Posted by: Jeff12
[This review was collected as part of a promotion.] I use my phone every day. It is so much easier to read emails.
Do all the shopping that I do online?
I can't imagine going to a smaller phone ever again. I want to try to incorporate AI more into my daily life. But it's just been hard trying to figure it out.
Do all the shopping that I do online?
I can't imagine going to a smaller phone ever again. I want to try to incorporate AI more into my daily life. But it's just been hard trying to figure it out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Option for Those who Want a Phablet
on July 2, 2025
Posted by: CuriousDev
[This review was collected as part of a promotion.] I primarily use my device for entertainment and work tasks. The overall size of the main screen makes it great as a miniature tablet, with enough room to comfortably take advantage of multi-app windows and facilitate workflows where I need to stay physically mobile. The middle crease is less noticeable than prior iterations of the device and your eyes will adapt to its presence within a short time. Galaxy AI is also a nifty feature on the main screen, as I can utilize the S Pen in conjunction with Galaxy AI to quickly research or screen grab items for customers. The included Interpreter also makes it much easier to hold conversations with customers who don't natively speak English.
There are two notable items I would like to see improvement on. The first is adjusting the screen ratio. The phone is very boxy when unfolded compared to the standard 16:9 ratio of most phones. This causes users to either watch media at normal size with big black bars or go full screen and chop off parts of the content along the sides, which diminishes the benefit of a large book-style foldable. The other item is a built-in S Pen. While the current format is fine, this phone would be noticeably smoother to operate with a slimmer S Pen sitting in its own internal housing; most of the case options that accommodate the bigger S Pen feel clunky and bulky.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the built in AI and also dex PC
on July 2, 2025
Posted by: Jimmyneutron
[This review was collected as part of a promotion.] Wow, the Z Fold 6 is a truly remarkable piece of technology. I am constantly impressed by the expansive display and the seamless multitasking capabilities. The AI features integrated into this phone are also incredibly helpful and intuitive. The camera quality is superb, and I really appreciate the overall sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product Has great features
on July 2, 2025
Posted by: LOVEZFOLD
[This review was collected as part of a promotion.] The z fold 6 is a great phone I love the phone just missing a few features that can make the phone more awesome like a 8k display all the features of the phone is better then any other phone on the market the full screen display to the camera with second screen feature The selfie takes with hold the phone is aswome the sleek design is perfect not to bulky feels like a regular everday phone being carried every the Z Fold users goes the response is quick overall great just missing that 8k display and VR glasses for the phone I would love to have the Samsung Vr glasses for the Z Fold the would be so so great and convenient for the users of the z Fold
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you so much for your thoughtful review of the Galaxy Z Fold 6! We're so pleased to know that you love the phone and appreciate the unique features it offers, especially the full-screen display and the awesome camera capabilities. Your feedback about the desire for an 8K display and VR glasses is valuable to us. We continuously strive to improve our products, and your suggestions help guide our innovations. If you ever have any questions or further suggestions, please don't hesitate to reach out to us at Samsung Support. We're here to help and appreciate your support as a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 2, 2025
Posted by: LuvSamsung
[This review was collected as part of a promotion.] I love the large screen on the fold 6. It makes game play and even just reading emails so much better. Galaxy AI really helps with daily tasks and to get quick answers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Device but screen is too delicate
on July 3, 2025
Posted by: Caracoles
[This review was collected as part of a promotion.] The inside screen is too easy to brake and get hot all the time, apart from that is good phone but also too expensive.
Value
4
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for your feedback on the Galaxy Z Fold6! We appreciate your insights regarding the screen and your phone heating up. Keeping your software and apps updated often helps the performance, including reducing heat. Additionally, if you purchased your Galaxy Z Fold6 from an authorized distributor in the U.S. before July 31, 2024, you can take advantage of Samsung's Z Assurance program. This offers a one-time discounted repair for the interior folding screen. Just make sure to register your device with a Samsung account to qualify. Please note that this offer is exclusively for the original purchaser and only covers the interior screen, not the front or back glass. You can easily access this service by visiting Samsung’s support page and selecting ‘Start a Repair’ to follow the instructions for either walk-in or mail-in service. Additional damages will be assessed separately, and if your device is out of warranty, we’ll inform you about any extra costs beforehand. If you have any more concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US