Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,552 Reviews)
Rating breakdown 5,552 reviews
5 Stars
4,308
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Anonymous
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Going from the larger ultra screens to the cover screen took a bit to get used to. But it's nice being able to reach things with 1 hand again. Love the tablet mode though. I thought the crease would bother me, but it's not visible when actually doing something on the screen or watching something.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and the weight is super light
on July 26, 2024
Posted by: Akd093
Expertise:Expert
Amazing phone updated from my z fold 3 to this and i see TONS of changes
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Catman
from FL
Expertise:Expert
Verified Purchase:Yes
It's an excellent device but like so many others I wish the screen you use when it is closed was the size of a normal phone. I wouldn't even care if the tablet portion was larger as long as the "main" screen was normal size. It's built like a chocolate bar so it's harder to use when it's closed which is the only complaint. Everything else about it is fine. Oh and it could use a camera upgrade however, the pictures are actually very good but it's time. It's had the same camera now for several generations.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: tom li
Expertise:Intermediate
Verified Purchase:Yes
Bank app crashes and cannot log in using new phone chase bank app
Response from Samsung USBy Social Commerce, July 26, 2024
Howdy Tom,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us or if you would like any further assistance, let us know by reaching out to Samsung Support. We're always here to help! Thanks for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us or if you would like any further assistance, let us know by reaching out to Samsung Support. We're always here to help! Thanks for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Posted by: TSFALI
from Texas
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Z Fold series has seen incremental updates over time rather than major leaps with each new version. With each iteration, improvements are often more about refining existing features rather than completely overhauling the design.
If you’re not seeing anything groundbreaking, it might be that the evolution is more about polishing and optimizing the technology rather than introducing dramatic new features.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy Social Commerce, July 26, 2024
Hey TSFALI,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you would like to share any other feedback with us regarding your recent purchase or if you would like further assistance. We would enjoy hearing more from you! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you would like to share any other feedback with us regarding your recent purchase or if you would like further assistance. We would enjoy hearing more from you! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Mike M
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
Just keeps getting better. Much better build quality. Screen is getting better. Lighter and better hand feel
Next year, id love for a bigger battery and S Pen integration within phone.
Next year, id love for a bigger battery and S Pen integration within phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hilton
Verified Purchase:Yes
So far, the phone is nice. I just get worried about the inner screen protector. I love the AI features. The hinge quality thus far is far better, and I love the feel of opening and closing the phone. I wish there was a quality screen protector on the front of the phone, but that's just me.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Tommy Boy
from California
Expertise:Intermediate
Verified Purchase:Yes
Crease is less. Phone weighs less. Camera has improved. Front screen is wider. Better S-Pen case. A nice improvement from my Z Fold 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US