Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
New phone
on August 8, 2024
Posted by: Timmigs
By far the best service aroused, trained very well they also are paitiant
Written by a customer while visiting Samsung US
Customer Rating
4
Let there be light.... literally
on August 8, 2024
Posted by: Tish
I was so happy with my Galaxy Z Fold 6 until I opened the screen and now it has a bright light running through the fold and my left screen keeps tweaking and going in and out. I've only had the phone for 14 days. DO BETTER SAMSUNG ESPECIALLY FOR THE EXPENSIVE PRICE TAG YOUR CHARGING YOUR CUSTOMERS!
Written by a customer while visiting Samsung US
Posted by: Jerry
from Birmingham, AL
Expertise:Intermediate
Verified Purchase:Yes
Great phone but buds 3 are the worst. Wish I would have got the pro.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bill
from Bethlehem PA
Expertise:Expert
Verified Purchase:Yes
I've had the Fold 4, 5, and now 6, and this is the best so far. Thinner, lighter, faster, brilliant and sharp displays, bigger front screen, but there are many more improvements are in the software, and so many that make using the phone so much more intuitive and useful. Despite the high initial price, the trade in values make upgrading easier. The unfolded screen cannot be beat for watching movies, series, or even reading books. It's a do everything device that just keeps getting better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LW317
from Indiana
Expertise:Expert
Verified Purchase:Yes
No real changes for the amount of money. When will Samsung step out of the comfort zone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 7, 2024
Hey LW317,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at just 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you have any questions for us. We're always happy to help! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at just 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you have any questions for us. We're always happy to help! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Babu
from San Diego, CA, USA
Expertise:Expert
Verified Purchase:Yes
Great device, I am using this device starting fold 3 series, I used fold 5, and now fold 6 . It is so convenient!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Hawaii
Expertise:Expert
Verified Purchase:Yes
I'm very happy with my Z Fold6. My first foldable phone was the Z Fold5, which I traded in on this newer model. I liked the previous model, and I didn't have any big complaints, but I'm also glad that I upgraded. I prefer the shape of the Fold6 over the Fold5, and Samsung continues to reduce the crease/fold in the screen. It does't affect the usability of the phone at all. If you do a lot of web browsing, email and/or social media on your phone then you'll really appreciate the extra real estate (screen size) that the Fold6 provides over the S series or anything by crApple. It has S-pen support, but it doesn't come with one. I suppose that if it did, then they're have to figure out where to store it. Currently, you need a protective case if you want to store the pen with your device. My only other complaint is with the battery life. Even a causal user like myself needs to charge it daily. At the end of the day, it's a great phone phone with little to no competition, yet Samsung continues to raise the bar.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: WLRL
from California
Expertise:Intermediate
Verified Purchase:Yes
I have been an avid user of the fold series since Fold 2. I have spent 1 year with each model. Fold 6 is a nice design departure with sharper corners and slimmer lighter design. I wish for a slightly more normal aspect ratio front screen, wish they would put the s24 ultra cameras on folds, and the pen skips a little on the hinge crease still. Otherwise it's all positive, good battery life, good enough cameras, great screen brightness. Feels great to use.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US