Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,555 Reviews)
Rating breakdown 5,555 reviews
5 Stars
4,311
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Still some issues
on June 30, 2025
Posted by: UnfoldedReviewer
[This review was collected as part of a promotion.] A lot of the apps I use still don't appear correctly when unfolded. The power button on the right side has given up and doesn't quite work. And for some reason on these Samsung devices my service is definitely weaker. Many times I lose service and have to reset my phone for it to find a signal again. Well I don't have a problem with my secondary phone reconnecting for service. It's also a little difficult to unfold, I find myself having to use two hands and jam my nails between the screens to unfold it. My review is more physical rather than the performance of the phones capability for gaming or productivity.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
It's great to hear from you! Thank you for sharing your experience with the Galaxy Z Fold6. We completely understand your concerns about apps not displaying correctly when unfolded. To ensure the best performance, please check that both your device and the apps you use are updated with the latest software. This can often help with compatibility. Regarding the power button, it might be helpful to check for any debris around the area that could be affecting its functionality. We also appreciate your feedback on the connection. We want your Galaxy Z Fold6 to perform at its best, so we’re including a link below that can assist with troubleshooting the connectivity. Thank you again for your insights, and we hope these tips help enhance your experience with the Z Fold6. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
I love ease of opening and seeing a bigger screen.
on June 30, 2025
Posted by: Nana01
[This review was collected as part of a promotion.] My Samsung zfold I use for personal use only but I use the phone to pay my bills to SnapShot with my grandkids. Send messages to my daughter, my husband friends. I use it for Facebook TikTok, all of those. Apps and I love it. It's a great phone I use it.
However, the only issue I really have is that after months of opening and closing the fold a crack appears in the middle. This is the second zfold I've had and both had this issue. Thank you Galaxy AI for allowing me to share my experience
However, the only issue I really have is that after months of opening and closing the fold a crack appears in the middle. This is the second zfold I've had and both had this issue. Thank you Galaxy AI for allowing me to share my experience
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is just overall a powerhouse of a device!
on June 30, 2025
Posted by: Ash555666
[This review was collected as part of a promotion.] I love my device and use it everyday for gaming, writing, social media and video streaming. It's a very impressive screen and quality of picture is fantastic! The only problem I seem to have with galaxy AI is that it seems to be too filtered for my taste. It would be really helpful if it could actually help me write my eroticas without telling me that it's too inappropriate to assist with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's has a great feature
on June 30, 2025
Posted by: Leolikezfold
[This review was collected as part of a promotion.] I like to use all apps and AI that is so comfortable and smart device i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everything
on June 30, 2025
Posted by: Cha13cha
[This review was collected as part of a promotion.] And im having a great time with ai..the features are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from fold 4
on June 30, 2025
Posted by: Cassetteplyr
[This review was collected as part of a promotion.] Galaxy AI works great for photo and managing regular tasks.
I love how thin the 6 is from the 4 and the great photos it takes.
The crease is less noticeable and the screen is a lot brighter.
Great upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazed with this device
on June 30, 2025
Posted by: Daniels
[This review was collected as part of a promotion.] Fold 6 is a crazy upgrade from a fold 3. Im happy with this Device and Not to mention AI. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great foldable phone
on June 30, 2025
Posted by: Noneya13LVN
[This review was collected as part of a promotion.] I love the AI for picture editing. It erases all the items I don't want in my pictures. The phone is fantastic and have no issues with it. I like how I can open it when I want a bigger screen and I use the front screen most of the time.
Value
5
Written by a customer while visiting Samsung US