Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Good overall
on July 7, 2025
Posted by: HAM2025
[This review was collected as part of a promotion.] Folding screen issue. Had to be replaced within four months. Camera quality is better on ultra phones
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
It's great to hear from you! Thank you for sharing your thoughts on the Galaxy Z Fold6. We understand that encountering challenges with the folding screen can be disappointing. It’s great to know that Samsung offers a 12-month limited warranty for manufacturer defects, and there’s also the option to add Samsung Care+ for extended protection and support. On the positive side, the Z Fold6 is truly impressive when it comes to photography. It boasts a 12 MP ultra-wide camera, a 50 MP wide-angle camera with 2x optical zoom, and a 10 MP telephoto camera offering 3x optical zoom. You can capture stunning landscapes and detailed close-ups effortlessly. Plus, for selfies, you have both a 10 MP cover camera and a 4 MP under-display camera to ensure you look great in every shot. Thank you again for your feedback! If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has changed the way I use a phone !
on July 7, 2025
Posted by: H8toleave
[This review was collected as part of a promotion.] The z fold 6 has exceeded my expectations in all areas whether it it be software UI the smooth design with or without a case is quite pleasing to the eyes. I cannot wait to see the z fold 7 when it's announced I am looking forward to upgrading with my trade in of z fold 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Hardware, Evolving Software.
on July 7, 2025
Posted by: t3chuser
[This review was collected as part of a promotion.] I really love the phone's hardware, especially the innovative expandable screen. In fact, I think a wider screen format, more like the Google Pixel Fold, would have been an even better fit for this design. While the camera is decent, there's definitely room for improvement in the camera experience. My biggest issue, though, is the software. It still feels optimized for a single-app experience. Even with multitasking capabilities, it doesn't feel comfortable or intuitive. I wish apps would open in a windowed mode by default, offering a true desktop-like feel when unfolded. This phone has fantastic potential, and while I love it, it's just not perfect yet. Beyond the expected bumps in processor speed, RAM, and storage, the overall user experience needs to be far more adaptable to truly shine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not Great
on July 7, 2025
Posted by: akirakwai
[This review was collected as part of a promotion.] My first fold was the ZFold 4. The Fold 6 was a step up but not by much. The only real advantage was that it was slightly thinner and the inner screen did not have the plastic screen protector that eventually pulled away from the screen. While this is not a huge improvement, these things were very nice to have on the Fold 6. Other than that, technically speaking, the phone was almost exactly the same as the Fold 4. I really hope that the Fold 7 is a significant improvement in technical specs over the Fold 6.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and easy to use
on July 7, 2025
Posted by: bflagg60
[This review was collected as part of a promotion.] Phone is extremly easy to use, opening the fold to a wider view is great for those moment when shareing pictures and videos amongst family and friends.
The integration with all of the other samsung service makes life a lot easier.
Photo editing is easy to use. AI tools for photos is fun and easy to use.
Photo editing is easy to use. AI tools for photos is fun and easy to use.
Samsung DEX is a life saver, as on occassion have forgottom my laptop and all I needed to do was plug the Fold into my work laptop's Dock (lenovo dock) and voila! You now have a Android based PC. I can do just about everything I need in this setup. Would be real nice for a true 2 monitor support, but that would be icing on the cake). I can't count how many times people would say "Whoa! What kind of phone is that!". (not kidding)
This is my 3rd Fold and I'm quite please with it's performance over the years.
My Fold 6 I've had since it came out. I recommend to anyone. Period.
My Fold 6 I've had since it came out. I recommend to anyone. Period.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone. needs better camera. Yee 7
on July 7, 2025
Posted by: Luvmygalaxyfold
[This review was collected as part of a promotion.] I love the fold. Have had the 4 and 5 also. I am waiting for the 7. I will be getting the 7. The 4 5 and 6 definitely need a new camera. Other than that the fold anyone is amazing. Can't wait to expirence full galaxy Ai with the 7. That is super awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on July 7, 2025
Posted by: Chulwoon2
[This review was collected as part of a promotion.] Al is good for study web search. But it need improvement in camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Fold Series
on July 7, 2025
Posted by: Foldguy1981
[This review was collected as part of a promotion.] Having the Galaxy AI to enhance my photos, videos and everything on my phone, just makes it all so simple and easy to use even more than before.
Value
5
Written by a customer while visiting Samsung US