Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: TiffTop
from Charlotte NC
Expertise:Expert
Verified Purchase:Yes
I recently upgraded from my Z Fold 3 to the Z Fold 6, and I'm liking it so far. The biggest difference for me is the front screen size which makes a big difference when looking at and typing on the front screen. But weirdly enough, I kinda miss the old hinge on my Fold 3 which seems to be a lot smoother to open, not so stiff and rigid like the Z Fold 6, but the 6 is still solid I'll get use to it. I’m loving the AI features, and it’s awesome that I can still use my pen to jot down notes. I appreciate that the DeX feature is still offered on this phone as I have had in the previous Samsung phones. The phone feels super premium, though I do miss the curved edges a bit. This phone seems a bit more masculine with sharp edges I don't really like corners being so sharp wish it was a bit smoother on the edges. I do wish they could have made the phone a lot slimmer this go round, but I do notice the weight of the Z-Fold 6 is a lot less heavier than the Z-Fold 3. So I would have given the phone a 5 star but I really don't like the sharp edges and the phone could have been a lot slimmer this go round and they need to figure out how to implement the S-pen inside the phone instead of buying a bulky case to support the pen. Overall this is a good solid phone. I have no regrets, just looking for better results with the with the next upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Big O
from tx
Expertise:Intermediate
Verified Purchase:Yes
Very reliable and good quality build. Overall screen been improved from before.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: ChrisFromNJ
Verified Purchase:Yes
I am very happy with my Fold6! While the front screen is narrow, I'm able to use it for most everyday functions. The large screen is terrific! I just watched several movies on it while flying home from a tirp. The screen is top notch and does the job when the front screen isn't enough.
Written by a customer while visiting Samsung US
Posted by: Francis
from Bronx, NY
Verified Purchase:Yes
I enjoy its portability and versatile nature. I can also have my wide screen whenever i wish to.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is a small compact phone that is big inside.
on September 14, 2024
Posted by: Chris
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
High trade-in value for your old phone+Fast shipping.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BKACLT
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
Two stars only because its a phone and it does make calls. The rest is frustrating. I've had all the Samsung phones since the Note 3 through a ZFold 4,5 and now 6. Did the smart transfer twice. It dumped all but the recent text message history - years of it. Photo's are half there. They are forcing google talk on you now for a chat client. Samsung is become the Sony of the early 2000's, all hype no service. Odyssey Ark was an instant waste of thousands of dollars with no fix, Just buy our new addition. It didn't last two months, no honoring of warranty, just the suggestion to buy the Ark 2. Galaxy buds pro 2 were a waste. Galaxy Book4 Ultra continues to disappoint. 3 Samsung Tv's and 3 Monitors, all mediocre at best. I am done with Samsung!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 16, 2024
Good day Bkaclt,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If Smart Switch can't complete a transfer, doesn't recognize your device when using a PC or Mac, or crashes suddenly, there are a few things you can do to solve the problem. You can try clearing the app's data or deleting unnecessary items from your device to make room for the transfer. Please take the opportunity to review, "Samsung Switch Transfer Issues" to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resource that has been provided, let us know by contacting Samsung Support. We're always happy to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001215/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If Smart Switch can't complete a transfer, doesn't recognize your device when using a PC or Mac, or crashes suddenly, there are a few things you can do to solve the problem. You can try clearing the app's data or deleting unnecessary items from your device to make room for the transfer. Please take the opportunity to review, "Samsung Switch Transfer Issues" to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resource that has been provided, let us know by contacting Samsung Support. We're always happy to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001215/
Written by a customer while visiting Samsung US
Posted by: Abbey
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
As at today no other mobile phone within the contemporary can stand with this device...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Provides a solid G Wagon like chunk in the hand!
on September 14, 2024
Posted by: Fawad
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Beautiful phone that feels like a precision tool in the hand. It’s solid build provides a sense of satisfaction when closing the two halves.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US