Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
Experience usage
on October 4, 2024
Posted by: Mario R
from Edison, New Jersey
Expertise:Expert
Verified Purchase:Yes
Nice built and phone works perfect like having the experience of having a foldable phone plus working in a tablet. Wood like improvement on Camera
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 6
on October 4, 2024
Posted by: Dan2
Verified Purchase:Yes
The phone is exactly what I expected since I had Z Fold 4. I am still getting use to the updated GUI.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic Phone but lacks on camera quality
on October 4, 2024
Posted by: Carlos
from Northampton, PA
Expertise:Expert
Verified Purchase:Yes
The Galaxy Z Fold6 is a fantastic device! Only thing if lacks is a better camera like on the Galaxy S24 Ultra. I hope some day it can get flagship cameras. Other than that, I love the device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fold 6
on October 3, 2024
Posted by: Anonymous
from Nanuet, NY
Expertise:Intermediate
Verified Purchase:Yes
Excellent thanks, but the phone should be about 8.5 inches when opening and should be around the same size with the galaxy s24 ultra for the main screen.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
fold
on October 3, 2024
Posted by: tjss
Verified Purchase:Yes
Third phone. fold cracked. Had to drive and hour both ways for warranty. no phone for two days. Very inconvenient
Response from Samsung USBy Social Commerce, October 4, 2024
Hi Tjss,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. Let us know if you have any questions for us after reviewing the resources that have been provided by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device and beautiful screen
on October 3, 2024
Posted by: thinkrama
from New Jersey
Expertise:Expert
Verified Purchase:Yes
- Excellent Device and build quality.
- Premium feel.
- It must be protected with a case certainly! Highly recommend the one with stylus pen cover
- Hardware, RAM, screen are amazing.
- Multi-tasking is brilliant.
- Superb screen for games, watching videos and reading as well.
- Would have been a top move to include S24 Ultra Camera system for that kind of amount!
- Little wider like Google Fold 9 would have made life little easier to type in folded mode.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The ai records stores & sends your data 2 cloud
on October 3, 2024
Posted by: 0007
from NJ
Expertise:Expert
Verified Purchase:Yes
Well made spyware, if you want your every password compromised and your bitcoin hash stolen this is a great phone for that. Without privacy its not safe to create or store anything on this device. I only upgrade every 3 years because the battery dies out from them sending your private data to other people forcing you to upgrade. Overall this spyware is great if it was free
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 6
on October 3, 2024
Posted by: Dale
Verified Purchase:Yes
From fold 2 to the 6. Hopefull the crease crack will not develop within 1 year like my fold 2 did. Got care+ with the 6, and will be using care+ if I have any issues with this new fold 6 device.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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