Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Anonymous
from WV
Expertise:Intermediate
Verified Purchase:Yes
I enjoyed using the large display and was impressed by the speakers and screen brightness. Unfortunately, the battery life is simply too short. I easily ran through 130% of the battery daily, something which never happened on my previous phone.
At this price point, I can’t recommend this phone for anyone that cares about battery life.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 7, 2024
Aloha Jacob,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Lili alanis
from Texas
Expertise:Beginner
Verified Purchase:Yes
It's not to my liking, it's very, very small, the main screen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Greetings Lili,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5 while the Main Display is 7.6". If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5 while the Main Display is 7.6". If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Carvai
from Jacksonville, NC
Verified Purchase:Yes
The design is sleek and smooth. I bought a case instantly to protect the phone and haven't had any issues. The huge screen makes the phone become a tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screens and processor
on October 5, 2024
Posted by: JohnnLuvSamsung67
from Cleveland, OH
Expertise:Intermediate
I purchased the phone a few weeks ago. I was unsure if I wanted to try the fold again. I had the Fold 5 and did not like it. It felt like I was carrying around a brick and I was terrified that I would drop it or break it. The Fold 6 is thinner and does not feel as bulky. The screens are amazing. I like having the larger screen and have two apps opened at once. It runs great. I have not had any issues. I have not tried the camera yet. I am going on vacation in about a month and I will update my post afterwards.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device choice
on October 4, 2024
Posted by: TruthInk
from Fort wayne Indiana
Expertise:Expert
Super clean. Super fast. No issues as of yet. Love it. I upgraded from the flip 5. Needed larger phone I have larger hands.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet.
on October 4, 2024
Posted by: Gingerbreadman
from Pensacola
Expertise:Intermediate
Love this phone. Best one yet in my opinion. The size is perfect. A lot thinner, lighter and wider than my old Z fold 3 (wider front screen). Love the squared not rounded feeling on the sides which makes it easier to hold. Bought the crafted black and it's real nice, especially with the darker gray sides. Not upset about not having the S-Pen integrated inside. I'm glad they went with the decision of trying to make it lighter and thinner instead of bulking it up to add that S Pen. I do like the S Pen capability but don't use it very often. Runs real smooth and the victus glass is real nice. Has a real nice premium feel and I love the hinge being more hidden. Haven't played around yet too much with the AI capabilities but it's nice to know that it has it. Phone opens real nice and has a nice pop to it and the inner screen it's real nice with the bezels. Hats off to you Samsung, good job. Now just the test of holding up. The weight is perfect and I'm happy with the battery life so far.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Phil
from Seattle Wa
Expertise:Expert
Verified Purchase:Yes
I waited to get the fold due to reading that the camera is subpar when compared to my then current S23 ultra. But I have taken some amazing pics with my Z Fold 6! I am in love with my new phone. I may never go back to a non folding phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Detroit, mi
Expertise:Intermediate
Verified Purchase:Yes
For me it's all about productivity. To be able to have that large screen with multi-tasking is a must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US