Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,555 Reviews)
Open Ratings Snapshot
Rating breakdown 5,555 reviews
5 Stars
4,311
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,217 out of 1,325
)
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Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Great features
on March 26, 2025
Posted by: Sweetie
[This review was collected as part of a promotion.] Folds to huge screen
“seamless actions across apps,” “Now Brief,” or “Audio Eraser” features
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We’re more than pleased to see you’re enjoying its foldable design and innovative features. The Galaxy Z Fold6 absolutely offers a seamless experience across apps, allowing you to multitask effortlessly with features like Cross-App Actions and Multi-Window capabilities. These tools make it easy to switch between apps and perform tasks efficiently. The Now Brief feature provides personalized updates throughout the day, such as weather insights and health tips, accessible from the Lock screen or Home screen widget. Additionally, the Audio Eraser feature is perfect for removing unwanted background noise from videos, ensuring a cleaner and more professional audio experience. We’re thrilled that these features are enhancing your experience with the Galaxy Z Fold6. If you’d like to explore more about its capabilities or have any questions, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply amazing!
on March 26, 2025
Posted by: Clarkboy1
[This review was collected as part of a promotion.] Best in the phone industry. Smooth. No lag. Battery life is great for a fold. Overall exceptional quality! Always turns heads when unfolded, when out and about!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
We appreciate you sharing your amazing review with us, Clarkboy1! We're elated to know that you’re enjoying the Galaxy Z Fold6. The 7.6-inch Dynamic AMOLED 2X Infinity Flex display with its 120Hz adaptive refresh rate enhances your experience, making everything feel remarkably smooth. It's great to know you appreciate the impressive battery life designed to keep you powered throughout the day. With S Pen Fold Edition support, you also have more versatility for notes or sketches. We love that the Z Fold6 turns heads, as its stunning design and innovative features truly make it a showstopper! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new swiss army knife
on March 26, 2025
Posted by: LoveTechAndAI
[This review was collected as part of a promotion.] My new swiss army knife, no iPad need for consuming media no more, no need to get obnoxious large devices, just get my new phone, open it, sign and we move on with our lives. For books I am now able to read my favorite leisure novels, no more carrying my Kindle around. The screen allows me to play Civilization 6 on the go, how about that? Was I thinking I would be able to do that back in 1999 with my first Nokia? Not by chance. Love the convenience of being able to put WhatsApp and the bank app on the other side, my short memory is kind of shorter so I appreciate being able to copy and write down things like account numbers on different apps on the same screen. The seamless actions across apps is great. Overall I love that I wake up, take a shower and the phone is charged to 95%, enough juice for all of those demanding days at work.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you so much for your thoughtful and honest review of the Galaxy Z Fold6! We are exhilarated to see that you appreciate the device's versatility and how it seamlessly fits into your daily life. The ability to multitask and run multiple apps side by side is one of the standout features of the Z Fold6, making it perfect for both work and play. We are also glad you’re enjoying the vibrant display for reading and gaming. It truly transforms the way you experience content on the go. Knowing that the battery life supports your busy days is fantastic! We designed it to ensure you stay connected and productive without interruptions. If you have any other thoughts or feedback, please feel free to share them with us at Samsung Support. Your insights help us continue to improve. Continue to enjoy your Galaxy Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Improved Upgrade
on March 26, 2025
Posted by: Chonan
[This review was collected as part of a promotion.] Device functions as expected. Compared to the Fold 3, the Fold 6 has been running seamlessly. My Fold 3 would have screen issues after a year use. Hoping this phone holds up. Processing on games, apps, and browsing is fantastic. Sometimes have issues with Xbox cloud gaming. But that may have to do with bandwidth.
Camera and pictures could use work. Lighting issues seem to make for less clarity or awkward shadowing.
Folding and form factor is solid. The resizing helped with the front screen. Sometimes there's issues with touch sensitivity but it may have to do with my case and not the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Chonan! We're glad to see you're enjoying the seamless performance compared to your old Fold3. We appreciate your feedback about the camera quality and are always working to improve it. If you're experiencing touch sensitivity challenges, it might help to try using the phone without a case to see if that's the case. Regarding your concerns about screen durability, Samsung Z Assurance has you covered, offering support and ensuring your device stays in great shape. Be sure to check out the link attached to learn more. We hope the Fold6 continues to exceed your expectations! If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy phone and features
on March 26, 2025
Posted by: Lem56lady
[This review was collected as part of a promotion.] I love my phone, the features on my phone are amazing. Going from app to app is seamless, no late action, no freezing or delays. My camera can take many different frames and angles. There are so many features that I could not go through them all, but it's a great time playing with them and learning there operations. I really love reading and playing games on my phone. I do more reading and everything is so clear and it makes for easy reading or listening.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for your review of the Galaxy Z Fold6, Lem! We're thrilled to see that you're enjoying the device. The seamless app transitions you mentioned are made possible by the powerful Snapdragon 8 Gen 3 processor, which ensures smooth multitasking without any lag. It’s great to know you’re having fun with the camera! The Z Fold6 features an Advanced Camera System that allows you to capture stunning photos with ease. If you have any more thoughts or questions as you explore all the features, don't hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not overly impressed
on March 26, 2025
Posted by: Ringleader
from Texas
Expertise:Intermediate
Verified Purchase:Yes
It's ok. They discounted the 1tb. Which was my original purchased. That phone malfunctioned and i had to settled on this one
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 31, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We’re glad to hear that you were able to take advantage of the discount on the 1TB model, even after the unfortunate malfunction of your original phone. We understand how important it is to have a device that meets your needs, and we’re thrilled that you picked the Z Fold6, which is designed to offer an exceptional multitasking experience, advanced camera capabilities, and a stunning display that adapts to your lifestyle. We’re committed to ensuring you get a device that complements your lifestyle. If you need any further assistance or have additional questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold is bold
on March 26, 2025
Posted by: Gani310
[This review was collected as part of a promotion.] I use it for movies and gaming. Its seamless and awsesome experience
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for your thoughtful review of the Galaxy Z Fold6, Gani! It’s great to know that you’re enjoying the device for movies and gaming. The 7.6-inch QXGA+ Dynamic AMOLED 2X main display really enhances your viewing experience, making everything come to life with vibrant colors and clarity. For gaming, the 120Hz refresh rate ensures smooth performance, so you can enjoy seamless gameplay without any lag. Plus, with the incredible multitasking features, you can easily switch between apps and even use Multi-Active Window to have multiple apps open at once, which is perfect for an immersive experience. We're glad that the Galaxy Z Fold6 is meeting your entertainment needs! If you have any more feedback or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product is perfect to watch movies on!!
on March 26, 2025
Posted by: Bobby17
[This review was collected as part of a promotion.] All the new features including the s pen are so interesting. The quality of the pictures is also really great compared to the previous model.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for your wonderful review of the Galaxy Z Fold6, Bobby! It’s fantastic that you’re enjoying the movie-watching experience. The large display truly brings content to life. We're excited that you’re exploring the new features, particularly the S Pen. With our upgraded NPU and the new Galaxy AI engine, your photography can reach new heights. Features like AI Zoom powered by the ProVisual Engine make capturing stunning photos even more effortless. We appreciate your feedback and hope you continue to discover all the amazing capabilities of the Z Fold6! If you have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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