Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
Some up, some??
on October 15, 2024
Posted by: Jesi
Verified Purchase:Yes
Very nice phone. I'm sure it does things that are really amazing. My 4 is because I can't figure out the simple things yet. Things that my other phones did easily. It's a little heavier than I thought it would be. Nice response time. The face recognition is fast and easy. The screen is easy to read. It's really a mixed bag. Somethings are great, some, well I will just wait and see.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Jesi! We’re glad to see that you are happy with your Z Fold6 and appreciate the fast response time and efficient face recognition. We understand that transitioning to a new device can come with challenges, especially when it comes to familiar features. The Z Fold6 is designed to enhance your multitasking experience with its expansive displays and intuitive software, making everyday tasks smoother and more efficient. We’d love for you to explore features like App Continuity, which allows you to seamlessly switch from the cover screen to the main display without losing your place. We also acknowledge that the phone's weight might feel different initially. The Z Fold6 boasts a durable design that prioritizes quality and functionality, which sometimes means added weight. However, this solid build supports the advanced technology packed inside, allowing for a unique foldable experience. We’re excited for you to explore all the features further, and we’re confident that as you get more accustomed to the device, you’ll discover even more amazing capabilities. If you have any specific questions or need assistance as you continue your journey with the Z Fold6, please don’t hesitate to reach out to us at Samsung Support. Your feedback is invaluable, and we’re here to help you make the most of your new phone! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on October 15, 2024
Posted by: Nimh96
Expertise:Intermediate
Verified Purchase:Yes
Love it. Great upgrade over my S22±. I thought the folding screen was going to be an over priced gimmick, but I use it all the time. Crease isn't overly noticeable. Great performance. Good battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best screen size and quality
on October 15, 2024
Posted by: KeedoW
[This review was collected as part of a promotion.] The Galaxy Ai works wonders for my business and it helps me with my kids homework and when my wife is mad at me I can ask it for an escape route
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I can't go back to candy bars, foldables only!
on October 15, 2024
Posted by: Tannman
[This review was collected as part of a promotion.] After taking a gamble with the fold 4, and now upgrading to the fold 6, I can never go back to candy bar phones again. This device fills so many roles, with this 7.6 inch screen! The multitasking, the gaming, the media all blown up by unfolding. Also gets better with customization and pictures using AI. Then the enhanced productivity with Samsung DeX. I find myself using my other devices less as I use this more and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very Good!! But!!!!!
on October 15, 2024
Posted by: Kooki Lee
Verified Purchase:Yes
I have been using the Fold phone since Fold 2. It is lighter and better than the Fold phone I used before, but there are two things I don’t like. The camera performance is too bad for the price. What’s 50 million pixels in the 200 million pixel era? And there are still too many apps that are not optimized for the screen ratio. Even apps that everyone uses. I hope Samsung keeps these two things in mind and changes them in Fold 7.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No much difference between the z5 and z6.
on October 15, 2024
Posted by: Goodluck Emoefe
from Nj
Expertise:Intermediate
Verified Purchase:Yes
Its a good phone anyway. I would have given 5 stars but since it hasn't much difference with z5. I have used z4 and 5. Now, i got the 6.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on October 15, 2024
Posted by: Talli
from Jacksonville Florida
I just received my new phone a week ago and am loving it. I love that I can watch movies anywhere and anytime I want to! I'm still learning the ins and outs of it but so far I don't regret buying one. I constantly show my phone off to my friends and family and I'm really happy that I upgraded.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on October 15, 2024
Posted by: Nice994
[This review was collected as part of a promotion.] I mostly use my phone for calls, games, and streaming. As for games I play stuff like bitlife, ginshin impact, hidden object, talkie, and minion rush. Game play is nice and easy only thing I don't like is the ginshin impact controls not sure if it's the phone or game. I watch HGTV, crunchy roll, and YouTube. No complaints as far as streaming though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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