Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Anne
Verified Purchase:Yes
The front screen freezes sometimes and I had to use the inner big screen to get the task done. For example posting reels on IG , the front snakl screen didn't move for 10-15 mins and I ended up using the inner bugger screen to post and it worked. But worse was the video that was posted on IG was delayed, sound was playing but no video until 15 secs later.
Response from Samsung USBy Social Commerce, November 8, 2024
Hi Anne,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your touch screen. Let us know if you would like any further assistance after reviewing the resource provided by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your touch screen. Let us know if you would like any further assistance after reviewing the resource provided by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Written by a customer while visiting Samsung US
Customer Rating
5
Super screen. Samsung fold 6 is best model
on November 7, 2024
Posted by: Kiran2195
[This review was collected as part of a promotion.] I love it with full and fold screen perfomance is next level
Value
5
Written by a customer while visiting Samsung US
Posted by: Rashid
Verified Purchase:Yes
The trade in process was easy and quick. Very pleased with the new phone
Written by a customer while visiting Samsung US
Posted by: Chuck
from Horn Lake MS
Expertise:Beginner
Verified Purchase:Yes
Love this phone..easy to use & the bigger screen is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness at its finest
on November 7, 2024
Posted by: Waxed
from NEW JERSEY 07071
I] have the Galaxy S24 ultra, which is an amazing smart phone very sharp, agile ans super fast and reliable. Thanks your friendly neighborhood hotel DOORMAN William from NYC FORGETTABOUTIT ✨️
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z FOLD 3 to Z FOLD 6, yes please!
on November 6, 2024
Posted by: Johnny K
from Katy, TX USA
Expertise:Intermediate
Verified Purchase:Yes
I previously had a Samsung Z FOLD 3, which I traded in for the Z FOLD 6. The trade-in process was perfect, easy, and quick. My 2nd fold phone, while this is an upgrade, I feel they could have added s-pen support for the front screen and maybe make the front screen a little better. Other than that, I love this phone even more than the already great Z Fold 3. Recommended. Hopefully the Fold 7 keeps improving but more improvements people want!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works seamlessly
on November 6, 2024
Posted by: DocUSER
[This review was collected as part of a promotion.] The fold 6 with galaxy ai works seamlessly. Used pretty much all previous versions. You can truly feel the benefit of this device in this version. Use it for multitasking, dental work related photography.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tewari Max
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
It's good phone with fast processor and almost flat foldable screen.
Only drawback Battery die fast and it's too slippery. And if we have to keep in the cover then what's the sense.
Only drawback Battery die fast and it's too slippery. And if we have to keep in the cover then what's the sense.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US