Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Z Fold 6 is the best foldable, can't beat Samsung
on November 18, 2024
Posted by: Anonymous
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
My first Z Fold was the Z Fold 4. I didn't upgrade to the 5 but decided to upgrade to 6 to see what AI could do for the thing. So far, I love this phone as I did my 4. This one is a little thinner especially at the hinge. The screen real estate is only a little more noticeable but I like it. Now I'll just wait for the tri-fold phone that is in the pipeline.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good
on November 18, 2024
Posted by: Jgo9000
[This review was collected as part of a promotion.] Phone works well. Battery seems to last. Don't unfold it as often as I thought I would. Haven't used Galaxy ai much.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 16, 2024
Thank you for taking the time to share your honest feedback on the Galaxy Z Fold6. The Fold6 offers a longer battery life on a single charge compared to the Galaxy Z Fold5. Although both devices feature the same 4400mAh (typical) battery, the advanced processor in the Fold6 allows for more efficient power usage. This means you can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge. Additionally, both the Fold6 and Flip6 are designed to withstand over 200,000 folding and unfolding cycles on average. This means that if you open and close the device 100 times a day, it should last for more than five years. Once again, we appreciate your feedback. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Phone I have owned
on November 18, 2024
Posted by: TechyT
[This review was collected as part of a promotion.] Upgraded my phone to Samsung Galaxy Fold 6 for all the exciting AI features. Portrait Studio feature of Photo Assist, create different sketches, baking with AI, shopping, translate language, health monitoring, and so forth. AI makes my day to day life easier, and able to get more done with these features in less time. Own this phone since August 2024 and fell in love with it.
Love the fact that this phone has the ability to be used as a tablet on the go. Great work phone, and all the multi functions this phone does. Highly recommend the Fold phone to others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
❤️❤️❤️❤️❤️❤️❤️
on November 17, 2024
Posted by: Jobin
Good❤️❤️ excellent ❤️❤️❤️❤️❤️🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've owned to date
on November 17, 2024
Posted by: GalaxyNexus
from California
Expertise:Expert
I got this device a few weeks ago and love everything about it. I upgraded from the Zfold5 and am very happy I did.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy fold z6
on November 17, 2024
Posted by: Koby
Verified Purchase:Yes
Very nice and easy to use. Love this phone. Will recommend 👌
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy z fold 6
on November 17, 2024
Posted by: Earthquake
Verified Purchase:Yes
I love my new phone ....
But my issues is the bluetooth always have short distance, nothing like the s23 ultra ..
And always it get hot , I relly dont get that part , I use for less then hour or hour and half , watching short videos on Facebook or Instagram, or using the Hotspot, it get hot ..
Other then that I love samsung always my favorite, everything i got in my house and my life by samsung thank you
Thank you for everything ❤️
Response from Samsung USBy Social Commerce, November 18, 2024
Greetings Earthquake,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Please take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Bluetooth connectivity. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impact the temperature of your Galaxy devices. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance after reviewing the resources shared. Thank you for being a dedicated Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever owned : Z Fold6
on November 17, 2024
Posted by: Turminator
[This review was collected as part of a promotion.] Best phone I have ever owned. I switched from S24 and can't go back. Foldable device is another world and Galaxy AI is yet another level of perfection.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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