Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,548 Reviews)
Rating breakdown 5,548 reviews
5 Stars
4,305
4 Stars
919
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,217 out of
1,325)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5
I am amazed by the cover display.
on March 9, 2025
Posted by: Ayushhh
[This review was collected as part of a promotion.] I bought my fold 6 few days back and I trade in my S23 ultra. I was enjoying my s23ultra but it was a little bit too big for me to use it by one hand so I was looking for something that is sleek and yet has bigger display, I got both on my z fold 6 and I'm enjoying it more. The only draw back that I feel is the battery life and if someone has big thumbs they might face some problems while typing on its cover display, but apart from that it's a nice phone. I recommend it, although I'm gonna miss my 23ultra but I happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung . The best there is!
on March 9, 2025
Posted by: Yodiggitty
from Springfield. Illinois
I bought a used z fold 3 and it was blacklisted. This time want one straight from manufacturer. I have never even considered a I phone , ever . Samsung all the way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on March 13, 2025
Posted by: Sopsams
[This review was collected as part of a promotion.] Great phone, only problems I have encountered is volume of speakers and some software issues. But no screen issues. Seamless interface. I upgrade every year :)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Low-key Disappointed
on March 15, 2025
Posted by: Astella98
[This review was collected as part of a promotion.] I have been a member of Samsung since S2 series and I have stuck with the S series every year onwards and I decided to give the Zfold 6 and it gets Super nova hot in 15 min max of use to the point of minor skin irritation. I have to sit it in the cooler for 5 min just to hold it again. The battery drains rapidly due to the heat and the it won't charge because it's to hot. The size of the phone is great but not all apps will work with this phone as it would with other Samsung phones because it's a fold. So as a loyal Samsung brand user this phone is awful in comparison. 10/10 wouldn't get the fold or flip ever again.
Value
2
Response from Samsung USBy R&R Team, March 17, 2025
It's great to hear from you, Astella. Thank you for sharing your experience with the Galaxy Z Fold 6. We appreciate your loyalty to the Samsung brand and understand that transitioning to a new device can take some time. Samsung devices operate optimally within a specified temperature range. It's normal for the Galaxy Z Fold6 to feel warm, especially during activities like charging or intensive usage. While this warmth might seem concerning, it typically does not affect the device’s overall lifespan or performance. However, it's essential to keep your device within the recommended temperature range for the best experience. If you're experiencing rapid battery drain, consider checking background app activity or managing your settings to enhance battery life further. Overheating can also contribute to a shorter battery life. We understand that the unique foldable design may affect app compatibility compared to other smartphones. We ask that you ensure that your device and the apps are up to date with the latest software update available. We appreciate your feedback and encourage you to check out the link for tips to ensure your Galaxy Z Fold 6 operates at its best. If this persists, please be sure to reach out to us at Samsung Support. Thank you for being a valued member of the Samsung community! -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the unmatched camera
on March 18, 2025
Posted by: Jonjon3535
[This review was collected as part of a promotion.] Love the best camera I have seen on a phone and all the modes and features to edit the pictures after they are taken are amazing also.. Also the A.I. on this phone with Google assistant is unmatched. I can also say I have not had a faster phone every the apps open and load quicker than any phone I have seen even the "I What" phone isn't in the same rank since they have no folding phone to even compare. Keep it up Samsung!! I'm looking forward to the next generation Z-Fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Foldable on the market
on March 24, 2025
Posted by: spad3x
[This review was collected as part of a promotion.] Everything about this phone is phenomenal minus two things
1. the front screen is way too slim and a lot of apps don't scale properly to the thinner screen.
2. Why does this not have the same camera as the Ultra series? It's far more expensive and as the most premium offering in the lineup it should have the same camera as the top tier model.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It's fantastic to know that you find so much about this phone phenomenal. The Z Fold6 truly stands out with its innovative features, including the 7.6-inch Main Screen that offers an expansive and immersive experience, perfect for productivity and entertainment. The front screen, while slightly slimmer, has been designed with a 6.3-inch Dynamic AMOLED 2X display, providing a comfortable typing experience and vibrant visuals. Regarding the camera, the Galaxy Z Fold6 is equipped with a powerful triple-camera system, including a 50MP wide-angle lens, a 12MP ultra-wide lens, and a 10MP telephoto lens with 3x optical zoom. These cameras are enhanced by AI-powered features like Super HDR and ProVisual Engine, ensuring stunning clarity and detail in your photos. While it may differ from the Ultra series, the Z Fold6's camera system is optimized to deliver exceptional performance in a foldable design. Your feedback is valuable and helps us continue to make improvements. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ABDUL
from New York
Expertise:Intermediate
Verified Purchase:Yes
The phone is nice so many things is good about this but 2 things I don't like 1- it's th Battery not good big phone small Battery
2- this phone is just have it and it's com with Android 14
That's all
2- this phone is just have it and it's com with Android 14
That's all
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Z fold 6 is buggy and slow. Look elsewhere.
on April 21, 2025
Posted by: Gregory
from Florida
Expertise:Expert
The z fold 6 is a downgrade from the z fold 5. The z fold 6 is slow, buggy and just unreliable.
Updates make this phone worse, not better. I could not be more disappointed in a flagship phone.
Updates make this phone worse, not better. I could not be more disappointed in a flagship phone.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Thanks for sharing your honest feedback regarding the Galaxy Z Fold6, Gregory. We understand that it can be frustrating if your phone is performing unusual. To enhance its performance, the Device Care feature can help by identifying apps that consume excessive battery, clearing unnecessary files, and closing background apps. Keeping the software updated to the latest version can also improve reliability and functionality. The Samsung Members app is another valuable resource for support, offering tools to optimize your experience. We hope these steps make a difference for you. Be sure to check out the link attached for specific instructions. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
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https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US