Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Love it💯👍
on December 20, 2024
Posted by: Bprah
Expertise:Intermediate
Verified Purchase:Yes
Love it 💯. Running 🏃‍♂️ smoothly so far. All my data has transferred over. Very sleek in design appearance and fast in application performance 👏🏻 👌
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Zfold 6
on December 20, 2024
Posted by: Niani
Verified Purchase:Yes
bomb phone, i absolutely love it and samsung has never gone wrong with me
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bad
on December 20, 2024
Posted by: Mitchell m
Expertise:Expert
Verified Purchase:Yes
Horrible battery life . Never bought a phone that functions less with less efficiency than a 4 years older phone
Design
2 out of 5
2
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for sharing your feedback, Mitchell! We understand the importance of battery life in a smartphone. The Galaxy Z Fold6 is powered by the fast Snapdragon® 8 Gen 3 processor, which allows for more efficient power usage. Despite having the same 4400mAh (typical) battery as the Galaxy Z Fold5, users can expect longer battery life on the Z Fold6. With this advanced technology, you can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge. Please be sure to check out the links attached for options that should help enhance your phone's battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We're confident that you'll experience improved performance and longevity with the Galaxy Z Fold6! If this persists, please be sure to reach out to us at Samsung Support so that we can take a further look into what may be causing this. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better Build Quality
on December 20, 2024
Posted by: Diego
from Miami, FL
Expertise:Expert
Verified Purchase:Yes
Very sleek feel. I upgraded from the Fold 4 and I feel the better build quality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Do It All Phone
on December 20, 2024
Posted by: Shelby
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
The Do It All phone! This phone has a great exterior screen and an amazing main screen. You have both a phone and tablet in one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on December 20, 2024
Posted by: M Figueroa
from Florida, EU
Expertise:Intermediate
Verified Purchase:Yes
The best smart phone in the world. I love my Fold 6, it's practically my office.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfied customer
on December 19, 2024
Posted by: Samsung fan
Expertise:Intermediate
Verified Purchase:Yes
Very great product, i look forward to learning everything it can do, especially the s pen!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a good recommendation
on December 19, 2024
Posted by: Suresh
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
The folding phone is bit hard.
Battery draing fast.
Couoke of apps is taking more time to open, which makes frustration.
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 22, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold6, Suresh. We greatly appreciate your feedback, as it helps us enhance our devices. The Galaxy Z Fold6 provides longer battery life compared to the Galaxy Z Fold5. While both models have the same 4400mAh (typical) battery, the advanced processor in the Galaxy Z Fold6 allows for improved power efficiency. As a result, you can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge. To enhance your experience and boost performance, consider regularly updating your apps and the device software to access the latest features. Managing your storage by removing unused apps and files can also help keep your device running smoothly. Additionally, to optimize battery life, you might want to enable battery-saver mode and adjust your screen brightness settings. Check out the links attached for additional options to help optimize your phone's battery life. We’re committed to ensuring your satisfaction, and we’re here to support you with any concerns you may have! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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