Thank you for reaching out to share your feedback on the Galaxy Z Fold6, Rana. We truly appreciate insights from our valued customers and are pleased to hear that you are enjoying the impressive design of the phone. The display features include a main screen that measures 7.6 inches with a resolution of 1856 x 2160 pixels, utilizing Foldable Dynamic AMOLED 2X technology, offering a 120Hz refresh rate and HDR10+ support, with a peak brightness of 2600 nits. Additionally, the cover screen is 6.3 inches, with a resolution of 2376 x 968 pixels, also employing Dynamic LTPO AMOLED 2X technology, a 120Hz refresh rate, and a peak brightness of 2600 nits, protected by Corning Gorilla Glass Victus 2. We appreciate your feedback about wanting the S Pen to come with the device. We appreciate that suggestion as we continue to make improvements. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Thank you for sharing your experience with the Galaxy Z Fold6, Everlyne! We understand your concerns regarding battery life and charging performance. It's important to note that the Galaxy Z Fold6 has the same 4400mAh (typical) battery as the Galaxy Z Fold5. However, it provides longer usage time due to an advanced processor that enhances power efficiency. You can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge, ensuring an impressive experience throughout the day. If your device is still draining quickly or not charging beyond 80% or 85%, there are a few simple solutions to consider. It may be a good idea to check if your USB cable is worn out and to ensure that you are using the correct charger for optimal performance. Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We want to make sure you’re getting the most out of your Galaxy Z Fold6, so if you continue to have concerns, please reach out to us at Samsung Support for further support. Thank you again for your feedback! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-battery-won-t-charge-past-80-or-85
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Thank you for sharing your experience with the Galaxy Z Fold6, Darrick! We understand your concerns about Samsung Messages not being pre-installed. While the Fold6 comes equipped with Google Messages, we're pleased to let you know that you can easily download Samsung Messages from the Galaxy Store app, allowing you to enjoy all the unique features it offers. We are committed to providing exceptional user experiences with all our devices, and the Fold6 is designed to deliver top-notch performance and versatility. If you're encountering concerns with video playback on social media apps, we recommend exploring the display settings as well as ensuring your device and apps are updated. Your feedback is invaluable, and we truly appreciate your enthusiasm for Samsung products. We’re here to support you, so if there are any further questions or if you need assistance, don’t hesitate to reach out to us at Samsung Support. We're dedicated to making your experience with the Galaxy Z Fold6 outstanding! -Kelvin
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