Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
1 out of 5
1
do not buy this phone
on December 23, 2024
Posted by: Felipe
from Nevada
Expertise:Expert
Not good. at the first day a have this phone the phone restart and shutdown itself several times in the day. 3 months and still do not buy this phone ..
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your honest feedback on the Galaxy Z Fold6, Felipe. It features the fastest processor in a Galaxy smartphone, allowing you to enjoy silky-smooth gaming with Vulkan, even in AAA games. Additionally, the Snapdragon® 8 Gen 3 for Galaxy delivers truly impressive graphics. If your Samsung phone is experiencing repeated restarts accompanied by an automatic error report, it often points to a software-related discrepancy. This may stem from a faulty app, outdated system software, or possibly a corrupted file. To troubleshoot the situation, you can start by updating your phone’s software to ensure it has the latest security patches and features. If this continues, try booting your device into Safe Mode, which disables third-party applications and may help identify any problematic apps. Additionally, clearing the cache data can remove temporary files that may be causing this. Should these steps not resolve this, performing a factory reset may be necessary to restore the phone to its original settings. Check out the link attached for additional troubleshooting options if needed. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001548/ (Phone restarting)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Don't walk, run to buy!!
on December 23, 2024
Posted by: Dparrish32
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
This is an amazing phone. Battery life is amazing and it charges quickly. The camera is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From Fold 4 to Fold 6
on December 23, 2024
Posted by: Stephanie
from Memphis, TN
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my Samsung Fold 6. I upgraded from the Fold 4. It is impressive when you show others the beauty pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on December 23, 2024
Posted by: LesterTM
from Colorado
Expertise:Expert
Verified Purchase:Yes
The Fold 6 is amazing. I love the color and how easy it is to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 6
on December 23, 2024
Posted by: B Stewart
from Pennsylvania
Expertise:Beginner
Verified Purchase:Yes
I bought the Z Fold 6 and love it. I like that you can do things on the small screen, but if you need to use or want to use the inside screen you can see things easier and larger. The only thing I wish is for the price of the Z Fold 6 it included an S pen. I would recommend to a friend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A game changing upgrade
on December 23, 2024
Posted by: Danny
from California
Expertise:Expert
Verified Purchase:Yes
Upgrading to the Samsung Galaxy Z Fold 6 in black (512GB) has been the best addition to my tech collection. The foldable display offers unmatched versatility, making multitasking and productivity effortless. The premium black finish and ample storage make it perfect for both work and entertainment.
From smooth performance to excellent camera quality, it delivers on every front. If you’re considering an upgrade, this device is worth every penny. Highly recommended!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
EXCITEMENT...AT IT'S FINEST!
on December 23, 2024
Posted by: EMJAY
from ATLANTA, GA
Expertise:Intermediate
Verified Purchase:Yes
IVE BEEN WAITING 3 YEARS TO PURCHASE THIS PHONE AT A PRICE THAT I COULD AFFORD. I'M SO HAPPY THAT I WAS ABLE TO DO SO FINALLY!! I CAN'T WAIT TO SEE WHAT IT HAS IN STORE FOR ME!! THE PURCHASE PROCESS WAS SUPER EASY. SAMSUNG IS THE GOAT!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Totally AWSOME !!!!
on December 23, 2024
Posted by: Denis
from Northeast Florida
Expertise:Expert
Verified Purchase:Yes
Totally AWSOME experience with this new phone. So, I am very happy I made the switch from Galaxy 22ultra!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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