Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,236 Reviews)
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Pradeep
from dallas
Expertise:Intermediate
Verified Purchase:Yes
bulky and small screen when in folding position , its only been a month of using it but i am not satisfied and if an option is provided for an exchange with another phone i would love to change it
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for your feedback on the Galaxy Z Fold6, Pradeep. We're committed to providing a premium experience with our foldable devices. The Z Fold6 was designed with versatility in mind, offering a larger screen when unfolded, which enhances productivity and entertainment. The Galaxy Z Flip6 is more compact and has a new floating design compared to the Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. We understand that transitioning to a foldable phone can come with adjustments, and we're here to help you make the most of your device. If you're experiencing any challenges or have specific concerns, we encourage you to explore the features of the Galaxy Z Fold6 further, such as Multi-Active Window, which allows you to multitask efficiently. Additionally, our customer service team is available to discuss any options you may have, including potential exchanges or upgrades to better suit your needs. Your satisfaction is our priority, and we appreciate your input as we continuously strive to improve our products. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Leo form Denver CO
from Denver, CO
Verified Purchase:Yes
z fold6 is much better. I can't to see what the z fold7 going to me like.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Imran
from Georgia, Alpharetta
Expertise:Intermediate
Verified Purchase:Yes
Mobile look and design is very nice. Rear camera is really very good but the Front camera is not upto the mark, specially when moved to single screen. The front camera is not good when compared to S24 plus and S24 ultra although Z Fold is much more expensive than that.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for your feedback on the Galaxy Z Fold6, Imran! We take great pride in our camera technology, and the Z Fold6 features an impressive triple rear camera system. This includes a 10 MP cover camera, a 4 MP under-display camera, a 12 MP ultra-wide camera, and a remarkable 50 MP wide-angle camera that offers 2x optical quality zoom. Additionally, there's a 10 MP telephoto camera with 3x optical zoom. For those who appreciate detail, the high-resolution 50 MP camera ensures that every image comes to life with stunning clarity and vibrancy. While the front camera may not have met your expectations, it does boast a 10 MP sensor combined with advanced features for your selfies and video calls. We believe that the versatility and cutting-edge design of the Z Fold6 truly elevate the mobile experience, offering innovative capture options that set it apart. We appreciate your insights and will continue to enhance our products to deliver exceptional experiences! If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: John T
from Oklahoma City
Expertise:Intermediate
Verified Purchase:Yes
The Fold 6 is such an improvement over the Fold 5. The slightly bigger front screen and the weight difference make the Fold 6 so much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ahmad
from California
Expertise:Intermediate
Verified Purchase:Yes
Looks good but
Worst battery performance and average camera
Worst battery performance and average camera
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, December 28, 2024
Hey Ahmad, we appreciate you taking the time to share your candid feedback on the Galaxy Z Fold6. Your feedback is essential as we continue to make improvements. The Galaxy Z Flip6 features our longest-lasting battery to date, equipped with a powerful 4000mAh capacity. Combined with the Snapdragon 8 Gen 3 for Galaxy, this device allows you to talk, text, or game all day without interruption. With the Galaxy Z Flip6, you can enjoy up to 68 hours of music playback and watch videos for up to 23 hours. This smartphone not only offers remarkable battery life but also delivers the fastest Snapdragon performance ever seen in a Galaxy device, ensuring an exceptional user experience throughout the day. If you are experiencing a shortened battery life, we recommend ensuring that your phone is up to date with the latest software update available. Also, ensure that any unnecessary notifications are turned off. Please check out the links attached for additional options that should help optimize your phone's battery life. If this persists after doing so, be sure to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
Better than coal
on December 25, 2024
Posted by: Coalmister
My Wife is buying me this because Santa gave me coal this year, but I love the phone!!!!
Written by a customer while visiting Samsung US
Posted by: Shane
from Wellington, Florida
Expertise:Intermediate
Verified Purchase:Yes
I love this phone!!! I have been a Samsung user for the past 10 years, and this is one of the best phones I have had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ShawnaG
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
Got at discount during Black Friday sales. Have been using phone for about a month now, love everything about it personally. More narrow front screen is so helpful (average size women's hands). No more hand cramping from holding the larger phones and awkward two handed holds. Can do single handed or use two hands if please. Fold out screen incredible and smooth folding. Was considering buying replacement tablet, not going to - phone size unfolded is perfect. Great camera as well - huge thing for me as phone is always what have on hand, want it to take a good shot if digital camera not on hand. Was concerned about the camera as lesser MP then other high end smart phones, it still takes excellent shots w/ good light balance. I plan on keeping this phone for as long as I can (7 yrs of updates promised from Samsung, Yahoo!!). In summary the phone is novel and works beautifully, there is nothing not to love. I-phones are so boring in comparison (personal opinion).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US