Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,236 Reviews)
Open Ratings Snapshot
Rating breakdown 5,236 reviews
5 Stars
4,056
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
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Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
Happy Customer
on January 3, 2025
Posted by: Jadon Lynm
Verified Purchase:Yes
I am happy with the customer's experience and the performance overall.
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for your review of the Galaxy Z Fold6, Jadon! We’re thrilled to hear your thoughts and want to address your concerns personally. The Galaxy Z Fold6 features the powerful Snapdragon 8 Gen 3 processor, ensuring seamless multitasking and rapid app loading for an exceptional user experience. In terms of photography, the Z Fold6 boasts a 50MP wide lens and a 12MP ultra-wide and 10MP telephoto lens, allowing you to capture stunning images in various conditions. The 7.6-inch Foldable Dynamic AMOLED display offers vibrant colors and sharp details, making it perfect for watching videos and playing games on your device. Plus, with a robust 4,400mAh dual battery, the Z Fold6 is designed for all-day usage. We sincerely appreciate your feedback, as it helps us enhance our devices and services. If there's anything we can help you with, please reach out to us at Samsung Support. We hope that you continue to have a great experience with your Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Continious improvement
on January 3, 2025
Posted by: Zhiwoh
from Lowell Massachusetts
Expertise:Expert
Verified Purchase:Yes
Advanced IA, improved design and quality than the previous models. Great futures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold6! We love to see that you’re enjoying the advanced AI features and the overall design of your phone. We strive to enhance user experience with every model, and it’s great to know that you feel we’ve succeeded in improving the quality with this latest foldable. We designed the Z Fold. If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have
on January 3, 2025
Posted by: cpark
from Seattle, WA
Verified Purchase:Yes
Great quality and ease of use. The video quality is amazing and the multi function capabilities are endless!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for your fantastic review of the Galaxy Z Fold6, Cpark! It’s great to see that you’re enjoying the amazing video quality and the endless multifunction capabilities. The massive screen takes your viewing experience to a new level, and the Vision Booster technology really enhances brightness and clarity, even in broad daylight. With a peak brightness of 2,600 nits, it's 1.5 times brighter than previous models, ensuring stunning visuals no matter where you are. Your insights mean a lot to us, and we hope you continue to enjoy discovering all the features this device has to offer! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the fold6
on January 3, 2025
Posted by: Eric
Verified Purchase:Yes
Compare to how the phone feels in hand compared to the z fold5. There is no comparison. The front screen feels more like a complete phone then just a screen .
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Eric! We completely understand your feelings about how it feels in hand compared to previous models. The Galaxy Z Fold6 is designed to be lighter and slimmer, coming in at just 239 grams, which truly makes it more pocketable than the Z Fold5. This change enhances the overall usability and comfort, allowing you to enjoy the full functionality of the device without feeling bulky. The performance improvements are also a game changer. With a 17% boost in CPU performance, a 20% upgrade in GPU capabilities, and a remarkable 42% enhancement in NPU performance, the Z Fold6 ensures that every application runs smoothly and efficiently. This means whether you're multitasking, gaming, or using creative apps, you will notice a significant difference in speed and responsiveness. We hope you love the Z Fold6 as much as we do! If you have any other thoughts or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy fold 6, the perfect experience
on January 2, 2025
Posted by: Fahmy
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I love it, amazing product, high performance and top quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some apps stuck in unfold mode
on January 2, 2025
Posted by: Karthik
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
Not all apps work seemlesly in unfold mode. Apps getting stuck
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 3, 2025
Thank you for your feedback on the Galaxy Z Fold6, Karthik! We’re excited to hear your thoughts. The Galaxy Z Fold6 is designed to offer an innovative multitasking experience, allowing you to maximize your productivity like never before. With its stunning AMOLED display and enhanced Flex Mode, you can enjoy a premium viewing experience whether you're watching videos or participating in video calls. We appreciate your insights regarding app performance, and we are continuously working to improve compatibility and user experience across all applications. If your Samsung Galaxy Z Fold6 is experiencing difficulties with apps not running smoothly or freezing when unfolded, it could be due to various factors, such as app compatibility, software glitches, or the hinge mechanism. We suggest trying the following steps: update your apps, check for system updates, restart your phone, and if the situation continues, consider reaching out to the app developers or Samsung Support for further assistance. We’re here to help you make the most of your Galaxy Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Fold 6…
on January 2, 2025
Posted by: Joshua
Verified Purchase:Yes
So far very satisfied with my fold 6 ….i wish the the fold 6 special edition was available for the US market.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on January 2, 2025
Posted by: JagGuy67
Verified Purchase:Yes
Nice phone tons of features , you can use the the front screen instead of opening it all the time. This will prevent wear from continuous opening it up all the time.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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