Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,237 Reviews)
Rating breakdown 5,237 reviews
5 Stars
4,057
4 Stars
876
3 Stars
193
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Definitely not the S25 Ultra
on February 27, 2025
Posted by: Sausageguy
[This review was collected as part of a promotion.] Nice phone if you want to open every time you want to use it. I'm actually trading in my Z-Fold6 for the S25 ultra.
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
We appreciate you taking the time to share your feedback on the Galaxy Z Fold6. We understand that preferences vary and we're glad you found the S25 Ultra to be a better fit for your needs. The Galaxy Z Fold6 offers a unique experience with its foldable design and innovative features. While it may require opening to use sometimes, this design provides the benefits of a larger screen when unfolded, perfect for productivity and entertainment. With its thinner design, 1.5X brighter screen, ProVisual Engine camera, and Galaxy AI features like Circle to Search and Note Assist, the Z Fold6 is designed to enhance your overall experience. We appreciate your feedback and to hear more from you in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: John321q
Verified Purchase:Yes
Just upgraded from the z flod 5. Love the new square design
Written by a customer while visiting Samsung US
Customer Rating
4
Z Fold is a great device
on March 6, 2025
Posted by: NurseMakaz
Expertise:Intermediate
I really wanted the carbon fibre colored Z Fold 6 but had to settle for the blue. After pairing with the grey samsung case it looks awesome. Still wish i could trade it in for the carbon fibre color but i am happy nevertheless
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Tablet inside a phone. We're in the future.
on March 7, 2025
Posted by: D3anGu11BERrYZz
[This review was collected as part of a promotion.] Been using the galaxy Z Fold 6 since the start of the year. It feels like I have a powerful device that demonstrates intricate design and true craftsmanship. We're are officially in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I am amazed by the cover display.
on March 9, 2025
Posted by: Ayushhh
[This review was collected as part of a promotion.] I bought my fold 6 few days back and I trade in my S23 ultra. I was enjoying my s23ultra but it was a little bit too big for me to use it by one hand so I was looking for something that is sleek and yet has bigger display, I got both on my z fold 6 and I'm enjoying it more. The only draw back that I feel is the battery life and if someone has big thumbs they might face some problems while typing on its cover display, but apart from that it's a nice phone. I recommend it, although I'm gonna miss my 23ultra but I happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung . The best there is!
on March 9, 2025
Posted by: Yodiggitty
from Springfield. Illinois
I bought a used z fold 3 and it was blacklisted. This time want one straight from manufacturer. I have never even considered a I phone , ever . Samsung all the way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on March 13, 2025
Posted by: Sopsams
[This review was collected as part of a promotion.] Great phone, only problems I have encountered is volume of speakers and some software issues. But no screen issues. Seamless interface. I upgrade every year :)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Low-key Disappointed
on March 15, 2025
Posted by: Astella98
[This review was collected as part of a promotion.] I have been a member of Samsung since S2 series and I have stuck with the S series every year onwards and I decided to give the Zfold 6 and it gets Super nova hot in 15 min max of use to the point of minor skin irritation. I have to sit it in the cooler for 5 min just to hold it again. The battery drains rapidly due to the heat and the it won't charge because it's to hot. The size of the phone is great but not all apps will work with this phone as it would with other Samsung phones because it's a fold. So as a loyal Samsung brand user this phone is awful in comparison. 10/10 wouldn't get the fold or flip ever again.
Value
2
Response from Samsung USBy R&R Team, March 17, 2025
It's great to hear from you, Astella. Thank you for sharing your experience with the Galaxy Z Fold 6. We appreciate your loyalty to the Samsung brand and understand that transitioning to a new device can take some time. Samsung devices operate optimally within a specified temperature range. It's normal for the Galaxy Z Fold6 to feel warm, especially during activities like charging or intensive usage. While this warmth might seem concerning, it typically does not affect the device’s overall lifespan or performance. However, it's essential to keep your device within the recommended temperature range for the best experience. If you're experiencing rapid battery drain, consider checking background app activity or managing your settings to enhance battery life further. Overheating can also contribute to a shorter battery life. We understand that the unique foldable design may affect app compatibility compared to other smartphones. We ask that you ensure that your device and the apps are up to date with the latest software update available. We appreciate your feedback and encourage you to check out the link for tips to ensure your Galaxy Z Fold 6 operates at its best. If this persists, please be sure to reach out to us at Samsung Support. Thank you for being a valued member of the Samsung community! -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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Written by a customer while visiting Samsung US