Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,240 Reviews)
Rating breakdown 5,240 reviews
5 Stars
4,059
4 Stars
876
3 Stars
194
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Danyolla
from California
Verified Purchase:Yes
Nice phone, but I don't like it because maybe it's just me, when the hard to open and when it's open I have a hard time to fold it back with one hand. Also there's no S pen, so I have to return it within a few days.
No, I would not recommend this to a friend.
Features
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
My phone doesn't keep power for even 12hrs. When it immediately got to me that was the only time it charged to 100% but all times 80% and that's it.
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Everlyne! We understand your concerns regarding battery life and charging performance. It's important to note that the Galaxy Z Fold6 has the same 4400mAh (typical) battery as the Galaxy Z Fold5. However, it provides longer usage time due to an advanced processor that enhances power efficiency. You can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge, ensuring an impressive experience throughout the day. If your device is still draining quickly or not charging beyond 80% or 85%, there are a few simple solutions to consider. It may be a good idea to check if your USB cable is worn out and to ensure that you are using the correct charger for optimal performance. Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We want to make sure you’re getting the most out of your Galaxy Z Fold6, so if you continue to have concerns, please reach out to us at Samsung Support for further support. Thank you again for your feedback! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-battery-won-t-charge-past-80-or-85
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-battery-won-t-charge-past-80-or-85
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Darrick Livas
from New Orleans
Expertise:Intermediate
Verified Purchase:Yes
U can't use the Samsung text message anymore u have to use Google messaging and all my social media app videos play very close where i cannot see some videos/picture and i been trying to change it without any luck man i just wish i would have kept my fold 5!
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, February 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Darrick! We understand your concerns about Samsung Messages not being pre-installed. While the Fold6 comes equipped with Google Messages, we're pleased to let you know that you can easily download Samsung Messages from the Galaxy Store app, allowing you to enjoy all the unique features it offers. We are committed to providing exceptional user experiences with all our devices, and the Fold6 is designed to deliver top-notch performance and versatility. If you're encountering concerns with video playback on social media apps, we recommend exploring the display settings as well as ensuring your device and apps are updated. Your feedback is invaluable, and we truly appreciate your enthusiasm for Samsung products. We’re here to support you, so if there are any further questions or if you need assistance, don’t hesitate to reach out to us at Samsung Support. We're dedicated to making your experience with the Galaxy Z Fold6 outstanding! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works great for games and movies
on February 18, 2025
Posted by: Gamerguy
[This review was collected as part of a promotion.] Very nice for gaming no lagging and good reflex and great for movies big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty great device
on February 18, 2025
Posted by: Raks123
[This review was collected as part of a promotion.] I have purchased this phone last year for my brother. He really liked it and suggested to everyone to purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love ❤️ it
on February 22, 2025
Posted by: TikkaG
[This review was collected as part of a promotion.] Folding phones are becoming increasingly popular due to their innovative design. The sleek aesthetic of these devices offers a certain appeal. Improved technology allows for seamless transitions between phone and tablet modes. Many find the larger screen size beneficial for productivity and entertainment. The advancements in this technology are truly remarkable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Want product
on February 22, 2025
Posted by: Hsettle1987
[This review was collected as part of a promotion.] Very interested in the product but price is out of range
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great value
on February 24, 2025
Posted by: Erikas
[This review was collected as part of a promotion.] The Samsung Galaxy S21 Ultra was a high-end Android-based smartphone released by Samsung in 2021. It was notable for its advanced camera system, high-resolution display, and powerful performance. Here's a summary of key features:
* Display:
* 6.8-inch Dynamic AMOLED 2X display
* Quad HD+ resolution
* 120Hz adaptive refresh rate
* Camera:
* Quad rear camera setup, including a 108MP main sensor
* 100x Space Zoom
* 8K video recording
* Performance:
* Exynos 2100 or Qualcomm Snapdragon 888 chipset (depending on region)
* Up to 16GB of RAM
* Other features:
* 5G connectivity
* S Pen support (sold separately)
* Large battery capacity
* IP68 water and dust resistance.
Essentially, it was a very high end phone for it's time, and even now, is still a very capable device. When looking into this device today, you will most commonly find it for sale on reseller sites, or used markets. When looking at prices, they will vary greatly based on the condition of the phone.
* Display:
* 6.8-inch Dynamic AMOLED 2X display
* Quad HD+ resolution
* 120Hz adaptive refresh rate
* Camera:
* Quad rear camera setup, including a 108MP main sensor
* 100x Space Zoom
* 8K video recording
* Performance:
* Exynos 2100 or Qualcomm Snapdragon 888 chipset (depending on region)
* Up to 16GB of RAM
* Other features:
* 5G connectivity
* S Pen support (sold separately)
* Large battery capacity
* IP68 water and dust resistance.
Essentially, it was a very high end phone for it's time, and even now, is still a very capable device. When looking into this device today, you will most commonly find it for sale on reseller sites, or used markets. When looking at prices, they will vary greatly based on the condition of the phone.
Value
5
Written by a customer while visiting Samsung US