Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,554 Reviews)
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,216 out of
1,324)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Trish
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Love the z-phone . Opens , easy ro read . Only problem doesnt lay flat to surface
I would recommend this to a friend!
Performance
4
Response from Samsung USBy R&R Team, February 3, 2025
We appreciate you taking the time to share your candid feedback on the Galaxy Z Fold6, Trish! We love to see that you love your phone! We noted your concern about it not laying completely flat when set down. While the unique foldable design offers incredible versatility and a premium experience, we understand that some users may have different perspectives on the design. On the bright side, the Z Fold6 is the thinnest model yet, making it more lightweight and portable than ever. Plus, with the 1.5X brighter screen, the Z Fold6 enhances your experience in any lighting conditions. We’re excited for you to continue experiencing all these incredible features! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: PNBCPA
from Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
Love the phone. It replaces my Fold 4 that had screen issues at the fold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
They are efficient and reliable. And also on point.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 7, 2025
Posted by: AJUMAA
[This review was collected as part of a promotion.] It's is easy and fun to watch and play games. Fold features are amazing
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Mt Washington, Ky
Expertise:Intermediate
Verified Purchase:Yes
Won't stay on internet. Requires manual connection when you need it. Same issue as the Fold 3 I just traded in
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, February 7, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Debra! We truly appreciate you taking the time to provide feedback, as it helps us understand how we can enhance your experience. We understand how frustrating it can be when your device doesn't stay connected to the internet. To help with this, we suggest checking a few simple things. First, please ensure that your Wi-Fi is enabled and that you’re within range of your network. Sometimes, toggling Airplane Mode on and off can also refresh your connection. If those steps don’t resolve the situation, we recommend resetting your network settings. You can do this by going to Settings > General Management > Reset > Reset Network Settings. Just keep in mind that this will remove your saved Wi-Fi networks, so make sure you have that information handy! We designed the Galaxy Z Fold6 to elevate your mobile experience, and your satisfaction is very important to us. If you try these steps and still need assistance, please don’t hesitate to reach out to us at Samsung Support. We’re here to support you and want to ensure you enjoy every feature of your device. Thank you for being part of the Samsung family. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Willie G
from Milwaukee
Expertise:Expert
Verified Purchase:Yes
The Z Fold 6 is phenomenal, this truly is the best of both worlds( tablet and phone). If your looking for a new mobile experience, this is it. By far the best mobile device I have ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing enjoyable experice.
on February 7, 2025
Posted by: Tonytig36
[This review was collected as part of a promotion.] The fast switch through apps is amazing. The downloading speed when instaling games and other apps is impressive. The fold out screen is unmatched when size and high definition comes to play never experienced movie and gaming so clear and smooth the quality is outstanding.The audio racer is very nice all around great choice worth the little extra cost and its extra adorable fits my expectation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 7, 2025
Posted by: Lighthelmet
[This review was collected as part of a promotion.] Thus phone has made things not only simpler and easier for me to navigate but also is all around great for business and everyday use
Value
5
Written by a customer while visiting Samsung US