Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,554 Reviews)
Open Ratings Snapshot
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,216 out of 1,324
)
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Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3 out of 5
3
Fold screen didn't last more than 16 months.
on January 24, 2025
Posted by: Anonymous
from california
Expertise:Expert
Verified Purchase:Yes
Wish it is a slightly bigger screen. My last 2 folding phones screen didn't last more than 16 months. Pls be lenient about trade-in fold phone with screen issue. That is the best way to keep customer.
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 25, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Eric! We appreciate your feedback about the screen size. We understand how important a spacious display is for your experience. The Galaxy Z Fold6 is lighter and slimmer at just 239 grams, making it even more pocketable than the Galaxy Z Fold5. Regarding the durability of folding screens, we we recommend checking out Samsung's Z Assurance program. This program offers a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Galaxy Z Flip devices purchased in the U.S. from authorized distributors before July 31, 2024. To take advantage of this program, simply register your device with a Samsung account. Keep in mind that this offer is available only for the original purchaser and pertains specifically to the interior folding screen. For repairs, you can start the process easily through Samsung’s support page by choosing ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. We value your loyalty and strive to provide the best support to our customers. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sad to see my Fold4 go but love my Galaxy Z Fold 6
on January 26, 2025
Posted by: Citagirl
from Reno Nv
Expertise:Expert
Verified Purchase:Yes
I traded in my Galaxy Z Fold 4 for the Galaxy Z Fold 6 and was I not disappointed the battery last all day and I’m on it using all the plentiful apps all day. It is faster and has Galaxy AI the chat assist is amazing. I’m so glad I made the switch I loved my Z Fold 4 but the 6 is worth the switch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 31, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold 6, Citagirl! We're thrilled to see how much you're enjoying the all-day battery life and the seamless performance with all your favorite apps. The enhanced speed of the Galaxy Z Fold6 truly reflects our commitment to delivering powerful devices, and we're glad you're leveraging the Galaxy AI features, especially the chat assistant. It’s designed to enhance your productivity and make everyday tasks easier. We appreciate your loyalty to the Galaxy Z series and are thrilled that you feel the Switch was worth it. We can't wait for you to explore even more of what the Z Fold6 has to offer! If you have any concerns or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone.
on January 28, 2025
Posted by: Vicjocaso
from Orlando FL
Expertise:Expert
Verified Purchase:Yes
Everything is excellent, I love it.
Note:
I would like the battery to last longer but everything is fine, I like the screens, they are a good size to carry with one hand.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 29, 2025
Thank you for your glowing review of the Galaxy Z Fold6, Vicjocaso! We’re thrilled to hear that you love the device. We noted your desire for a longer battery life, and we're excited to share that the Galaxy Z Fold6 actually offers enhancements compared to the Galaxy Z Fold5. Even though it features the same 4400mAh (typical) battery, the advanced processor allows for significantly more efficient power usage. You can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge, making your experience even better. Be sure to check out the links attached for options to help optimize your phone's battery life. It’s great to know you appreciate the screen size as well! The foldable design is crafted to provide a convenient, one-handed experience while delivering stunning visuals. Thank you for your feedback, and we hope you continue to enjoy your Galaxy Z Fold6 to the fullest! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost, that phone
on January 29, 2025
Posted by: Triple
Expertise:Intermediate
Verified Purchase:Yes
Samsung is still one of the best phones and have one of the best ecosystem the problem is with a foldable phone it is still too narrow. Unlike the OnePlus open and the Google fold
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We're excited to hear your feedback. The Z Fold6 is powered by the Snapdragon 8 Gen 3 Mobile Platform for Galaxy, ensuring a high-performance experience that enhances your gaming sessions with silky-smooth graphics. With the Vulkan API support, you can enjoy even more optimized performance for your favorite games. We're also proud of the innovative 3-step Vision Booster feature, which intelligently adjusts the display colors based on surrounding light conditions, making your viewing experience more vibrant and comfortable, no matter where you are. We appreciate your insights and hope you continue to explore all the incredible features the Galaxy Z Fold6 has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
bring out the confidence in you
on January 29, 2025
Posted by: adeniyi
from texas
Expertise:Expert
Verified Purchase:Yes
outstanding and great bring out boldness and confidence in you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Thank you for your review of the Galaxy Z Fold6, Adeniyi! It’s great to see that you’re experiencing the outstanding capabilities of the Z Fold6. The Galaxy Z Fold6 is designed to bring out boldness and confidence in you, thanks to its impressive multitasking features and immersive display. We hope you’re finding the freedom to create and connect in ways that elevate your everyday tasks. Samsung is committed to pushing the boundaries of technology, and it's exciting to know you are embracing what the Z Fold6 has to offer. Your feedback is invaluable in helping us innovate and enhance our devices further. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung ZFold 6
on January 29, 2025
Posted by: SRam
Expertise:Intermediate
Verified Purchase:Yes
Sleek compared to previous version of ZFold. Camera performance is excellent.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Thanks for sharing your feedback, SRam! We’re thrilled that you find the Galaxy Z Fold6 sleek compared to the previous version. We designed it to be lighter and slimmer at just 239 grams, enhancing its portability and making it easier to carry. It's great to see that you're enjoying the camera performance! With an upgraded processor, the Galaxy Z Fold6 delivers exceptional performance overall, allowing for stunning photos and seamless multitasking. Your feedback is invaluable, and we’re glad to see you are enjoying the advancements we've made. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on January 29, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
Excellent phone been a Samsung user for a long time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Thank you for your review, Mike! It’s always great to hear from a long-time Samsung user. The Galaxy Z Fold6 truly redefines what a smartphone can do, and it sounds like you're enjoying the experience. With its expansive 6.3" Cover Screen and stunning 7.6" Main Screen, you have an incredible canvas for productivity and creativity. Equipped with Galaxy AI, the Z Fold6 enhances your multitasking capabilities, making it perfect for those who are always on the go. Whether you’re working on presentations or enjoying your favorite content, the versatility of this device is designed to meet your needs. We're thrilled that you’re part of the Samsung family and appreciate your continued loyalty! If you have any more thoughts or experiences you’d like to share about your Galaxy Z Fold6, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone of the year
on January 30, 2025
Posted by: Coach CT
from New York, NY
Expertise:Expert
Verified Purchase:Yes
I love the phone. Its everything i need in one.....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 30, 2025
Thank you for your review of the Galaxy Z Fold6, Coach! We’re glad to hear that you love it and find it helpful. The Galaxy Z Fold6 uses advanced AI features to improve your experience. For example, AI Zoom helps you take great photos, while Photo Assist allows you to fill in backgrounds and adjust objects in your pictures using AI. The Z Fold6 also includes useful tools like Interpreter, which can translate conversations without needing the internet, and Live Translate, which makes calls easier by translating in real-time. We’re excited that the Galaxy Z Fold6 meets your needs! If you have any concerns or questions, please be sure to let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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