Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,554 Reviews)
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,216 out of
1,324)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Great but needs improv after 6th generation fold!
on January 3, 2025
Posted by: AL N
Expertise:Expert
I have always been a fan of fold! I have been using fold since Fold 2. I have 4 dislikes and wish Samsung will note and improve on the below concerns since I have been using the fold.
1- This wonderful device NEED is to have better under display camera. 4MP for beautiful 7.6 full screen is really sad and feels like I went back to 2000's. At least fold 2 had 10 MP. What's the point of having a big screen, when I want to take group selfie or have video calls with family and friends, I have to close and use the small screen and front camera so I don't look grainy??? I would love to use the directors view using the big screen!
2- please make room in the fold to house stylus for this expensive beast like ultra's!
3- please make the front screen a bit more wider.
4- battery and charging speed need to improve!
It's understandable that you can't make everyone happy but these changes will tremendously improve Fold series!
2- please make room in the fold to house stylus for this expensive beast like ultra's!
3- please make the front screen a bit more wider.
4- battery and charging speed need to improve!
It's understandable that you can't make everyone happy but these changes will tremendously improve Fold series!
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, January 6, 2025
Thank you so much for your thoughtful feedback on the Galaxy Z Fold6, Al! We're thrilled to hear that you're a long-time fan of the Fold series. We understand the importance of camera quality, and while the under-display 4MP camera is designed for a seamless look, we continuously strive to enhance user experience. We encourage you to explore the camera settings for optimization tips that can improve photo quality. Check out the link attached to learn more about the great camera features your Z Fold6 offers. Your request for a stylus compartment is valuable. While the Fold6 doesn’t have a built-in S Pen, we offer the S Pen separately, designed to complement the large screen and enhance productivity. We appreciate your suggestion about the front screen width, and while the design aims for a balance of functionality and style, your input helps inform future innovations. Lastly, we recognize the need for exceptional battery performance. Make sure to use the provided charger for optimal charging speed, and consider managing background apps to extend battery life. Your passion for our products inspires us to keep improving, and we’re grateful to have you in the Samsung family! If you have further questions or need support, please reach out anytime to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/
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Written by a customer while visiting Samsung US
Posted by: Jadon Lynm
Verified Purchase:Yes
I am happy with the customer's experience and the performance overall.
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for your review of the Galaxy Z Fold6, Jadon! We’re thrilled to hear your thoughts and want to address your concerns personally. The Galaxy Z Fold6 features the powerful Snapdragon 8 Gen 3 processor, ensuring seamless multitasking and rapid app loading for an exceptional user experience. In terms of photography, the Z Fold6 boasts a 50MP wide lens and a 12MP ultra-wide and 10MP telephoto lens, allowing you to capture stunning images in various conditions. The 7.6-inch Foldable Dynamic AMOLED display offers vibrant colors and sharp details, making it perfect for watching videos and playing games on your device. Plus, with a robust 4,400mAh dual battery, the Z Fold6 is designed for all-day usage. We sincerely appreciate your feedback, as it helps us enhance our devices and services. If there's anything we can help you with, please reach out to us at Samsung Support. We hope that you continue to have a great experience with your Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bill L
Verified Purchase:Yes
Love the size and feel some videos on features would help
Written by a customer while visiting Samsung US
Posted by: Serena
from WA
Expertise:Intermediate
Verified Purchase:Yes
Feels like the same phone but a little thinner and lighter. The screen seems clearer with crisp colors. Seamless transition from a fold 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hello samsung think smart
from Califonia
Expertise:Expert
Verified Purchase:Yes
Was all good but i think for better safe you should send a safety box for the traid in and other in that all good i all ways have the fold never faild
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on January 4, 2025
Posted by: Tattoo Ronnie SupaHero
from San Diego, CALIFORNIA
Expertise:Beginner
Baddest phone I've never had yet! Give me a month, I will be texting and calling and running 3 new business from a phone and Microsoft account everyday,,and playing my call of duty ect.games even waking minute after business hours.... thanks for my incentives really,saved my life.keep an eye out for me I will be paying it forward to all friends!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Antonia
from Midland Texas
Expertise:Intermediate
Verified Purchase:Yes
The reason why I give this rating is because the battery of my device doesn't last even a day. I have to charge it twice per day
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Antonia. We appreciate your feedback regarding battery performance, as we understand how crucial it is for seamless daily use. The Galaxy Z Fold6 is equipped with a powerful battery, featuring a typical capacity of 4400 mAh. With this device, you can enjoy up to 18 hours of internet usage time on both LTE and Wi-Fi, along with an impressive 77 hours of wireless audio playback and up to 23 hours of wireless video playback. To enhance your device's battery longevity, consider checking the battery usage in Settings > Battery and Device Care, where you can identify apps that consume more power. Enabling Power Saving Mode (Settings > Battery and Device Care > Battery > Power Saving) can also extend battery life by managing background activities. Additionally, keeping your software updated through Settings > Software update ensures you benefit from the latest optimizations. Adjusting screen timeout and brightness settings can contribute as well. Be sure to check out the links for additional options to help enhance your phone's battery life. If you have further questions or concerns, please reach out to us at Samsung Support. We hope these suggestions help you enjoy the full potential of your Galaxy Z Fold6! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Gerbs
from Columbus Ohio
Expertise:Intermediate
Verified Purchase:Yes
Alright, so I’ve been playing around with the Samsung Galaxy Z Fold 6 for a while now, and let me tell you—it’s got some awesome stuff going on, but also a few things that make you go, “Eh, really?” Here’s the lowdown.
First Impressions
The design? Slick. Samsung’s made it lighter and slimmer, which is great because these foldable phones can feel bulky. The hinge? Super solid this time around—it actually closes flat! It’s also water-resistant, so no worries about accidental spills, but dust? Not so much. You’ll want to be a little careful there.
The design? Slick. Samsung’s made it lighter and slimmer, which is great because these foldable phones can feel bulky. The hinge? Super solid this time around—it actually closes flat! It’s also water-resistant, so no worries about accidental spills, but dust? Not so much. You’ll want to be a little careful there.
The Screens
The main screen is this massive 7.6-inch AMOLED beauty, and wow, it’s bright. Like, you can read it outside in the sun with no problem. The little outer screen is good for quick tasks, but typing on it feels cramped. Oh, and that crease in the middle of the big screen? It’s still there. You get used to it, but it’s not going away anytime soon.
The main screen is this massive 7.6-inch AMOLED beauty, and wow, it’s bright. Like, you can read it outside in the sun with no problem. The little outer screen is good for quick tasks, but typing on it feels cramped. Oh, and that crease in the middle of the big screen? It’s still there. You get used to it, but it’s not going away anytime soon.
Cool Features for Productivity
One thing I love is Flex Mode. You can fold it halfway and use it hands-free—it’s perfect for video calls or binge-watching. And multitasking? A+! Running two apps side-by-side feels so natural. Like, I can scroll through emails while streaming something on the other side. Super handy.
One thing I love is Flex Mode. You can fold it halfway and use it hands-free—it’s perfect for video calls or binge-watching. And multitasking? A+! Running two apps side-by-side feels so natural. Like, I can scroll through emails while streaming something on the other side. Super handy.
Cameras: Mixed Bag
The cameras are pretty solid for a foldable phone. The 50MP main shooter takes great pics, even in low light, and the ultrawide is perfect for group shots or landscapes. The telephoto lens is decent, but I wish it had more zoom. The under-display selfie camera is kinda meh—it’s cool tech but doesn’t take great pics. Stick to the outer selfie cam for Instagram-worthy shots.
The cameras are pretty solid for a foldable phone. The 50MP main shooter takes great pics, even in low light, and the ultrawide is perfect for group shots or landscapes. The telephoto lens is decent, but I wish it had more zoom. The under-display selfie camera is kinda meh—it’s cool tech but doesn’t take great pics. Stick to the outer selfie cam for Instagram-worthy shots.
Performance and Storage
This thing flies. The Snapdragon 8 Gen 3 processor is a beast, and with 12GB of RAM, it handles everything I throw at it. The 512GB storage I’ve got is plenty, but you can go all the way up to 1TB if you’re feeling fancy.
This thing flies. The Snapdragon 8 Gen 3 processor is a beast, and with 12GB of RAM, it handles everything I throw at it. The 512GB storage I’ve got is plenty, but you can go all the way up to 1TB if you’re feeling fancy.
Battery Life
Battery life is decent—not amazing, but not bad. It’ll last you through a day of regular use, but if you’re on the big screen a lot, you’ll probably need a quick top-up.
Battery life is decent—not amazing, but not bad. It’ll last you through a day of regular use, but if you’re on the big screen a lot, you’ll probably need a quick top-up.
Samsung’s AI Features
The AI features are a fun bonus. There’s this Note Assist thing that can transcribe your meetings, and the real-time translator is clutch for traveling. It’s the kind of stuff you didn’t know you needed until you try it.
The AI features are a fun bonus. There’s this Note Assist thing that can transcribe your meetings, and the real-time translator is clutch for traveling. It’s the kind of stuff you didn’t know you needed until you try it.
The Verdict
So, should you get it? If you’re into tech and love being on the cutting edge, the Z Fold 6 is super fun and versatile. The screen is gorgeous, it’s great for multitasking, and the design feels premium. But, it’s pricey, and the durability (especially with dust) isn’t perfect. If you can justify the cost and want a phone that’s also kinda a tablet, go for it. Otherwise, maybe wait for the next version to see if Samsung smooths out some of the wrinkles—literally.
So, should you get it? If you’re into tech and love being on the cutting edge, the Z Fold 6 is super fun and versatile. The screen is gorgeous, it’s great for multitasking, and the design feels premium. But, it’s pricey, and the durability (especially with dust) isn’t perfect. If you can justify the cost and want a phone that’s also kinda a tablet, go for it. Otherwise, maybe wait for the next version to see if Samsung smooths out some of the wrinkles—literally.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 27, 2025
Thank you for sharing your thoughts about the Samsung Galaxy Z Fold6, Gerbs. We’re thrilled to see you’re exploring its features and appreciate your honest feedback. Regarding the design, we aimed to create a device that’s both stylish and practical. The lighter and slimmer profile enhances portability without compromising performance. We're glad you noticed the solid hinge and flat closing functionality, along with its water resistance. This feature is great for everyday use. The stunning 7.6-inch AMOLED main screen is designed to provide exceptional brightness, making it perfect for outdoor use. While the outer screen is excellent for quick tasks, we noted your concerns that typing can feel a bit cramped, and we appreciate your insight on this. We're excited that you’re enjoying Flex Mode. It truly is a game changer for hands-free use, whether for video calls or binge-watching your favorite shows. The multitasking capabilities aim to improve your productivity, and it’s wonderful to that you find running two apps side-by-side feels natural! We always strive to enhance your experience, so your feedback is invaluable. If you have questions or concerns, please be sure to reach out to us at Samsing Support. Thank you for being a part of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US