Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,554 Reviews)
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,216 out of
1,324)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Gared87
from Chicago, IL, USA
Expertise:Expert
Verified Purchase:Yes
Outstanding phone, amazing photography, screen and capabilities!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Leoooo
Verified Purchase:Yes
I actually regret buying this phone, the battery is terrible, if I could return it I would definitely get a refund.
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for your feedback on the Galaxy Z Fold6, Leo! We strive to provide our customers with cutting-edge technology and a seamless user experience. The Galaxy Z Fold6 features a robust 4,400 mAh dual battery, designed to support all-day usage even with multitasking and heavy app usage. With advanced battery management features and the ability to optimize power consumption, it aims to enhance your experience. We encourage you to explore the battery-saving settings available to help maximize your device's performance. Check out the links attached to help enhance your phone's battery life. Your satisfaction is important to us, and we appreciate any opportunity to assist you further! If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Narayana
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
Great trade in offer for my s23 ultra . So happy with the purchase
Value
5
Written by a customer while visiting Samsung US
Posted by: Ralph L
from Florida
Expertise:Expert
Verified Purchase:Yes
I didn't like it, camera is very bad, speaker is bad.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, December 21, 2024
Thank you for your feedback, Ralph! We hate to hear that your experience with the Galaxy Z Fold6 hasn't met your expectations. The Galaxy Z Fold6 is designed with an impressive Flex Mode, a stunning 7.6-inch main display, and upgraded camera capabilities that produce clear, vibrant photos. Additionally, the high-quality speakers provide an immersive audio experience for all your media. We would love to gather more information regarding your experience so that we can better assist you. Please reach out to us at Samsung Support so we can help resolve your concerns. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bill
from Des Moines Wa
Expertise:Expert
Verified Purchase:Yes
Front screen still too small,but design wise, it is beautiful!
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your feedback on the Galaxy Z Fold6, Bill! We appreciate your thoughts on the size of the front screen. While it’s compact for convenience, we designed it to maximize usability without sacrificing portability. With a 6.3-inch HD+ AMOLED display, it delivers vibrant colors and sharp details, making every interaction immersive. We're glad to see that you find the design beautiful! The Galaxy Z Fold6 features a refined hinge and sleek aesthetics that not only look great but also enhance the overall user experience. With its durable Armor Aluminum frame and Gorilla Glass Victus 2, it’s built to withstand the rigors of daily use while providing an elegant look. If you're looking for a larger screen experience, the stunning 7.6-inch QXGA+ Dynamic AMOLED 2X display opens up new possibilities for multitasking and productivity. You can effortlessly run multiple apps side by side and enjoy a more immersive viewing experience when using the device in tablet mode. Thank you for sharing your thoughts; they help us continue to improve our devices! If you have any other suggestions or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jackie
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
incredible phone; the only thing I don't like is the weight and bulk; hard to fit in a tiny purse and no purses are made considering the bulk of this product
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Suresh
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
The folding phone is bit hard.
Battery draing fast.
Couoke of apps is taking more time to open, which makes frustration.
Battery draing fast.
Couoke of apps is taking more time to open, which makes frustration.
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, December 22, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold6, Suresh. We greatly appreciate your feedback, as it helps us enhance our devices. The Galaxy Z Fold6 provides longer battery life compared to the Galaxy Z Fold5. While both models have the same 4400mAh (typical) battery, the advanced processor in the Galaxy Z Fold6 allows for improved power efficiency. As a result, you can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge. To enhance your experience and boost performance, consider regularly updating your apps and the device software to access the latest features. Managing your storage by removing unused apps and files can also help keep your device running smoothly. Additionally, to optimize battery life, you might want to enable battery-saver mode and adjust your screen brightness settings. Check out the links attached for additional options to help optimize your phone's battery life. We’re committed to ensuring your satisfaction, and we’re here to support you with any concerns you may have! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Samsung fan
Expertise:Intermediate
Verified Purchase:Yes
Very great product, i look forward to learning everything it can do, especially the s pen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US