Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,554 Reviews)
Rating breakdown 5,554 reviews
5 Stars
4,310
4 Stars
920
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,216 out of
1,324)
Customer Reviews for Samsung - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Posted by: Zeus
from San Antonio, Tx
Expertise:Intermediate
Verified Purchase:Yes
The best phone I have owned so far. The only setback is the S-Pen. Hopefully the next model has one embedded in the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kathy Jo
from Lake City MN
Expertise:Intermediate
Verified Purchase:Yes
I love my new 6 Fold, i had the 3 Fold and love the new features plus it is thinner and square so more displat area.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Antonio B
Verified Purchase:Yes
Fold 6 delivers an overall excellent experience and top-notch performance. UI is smooth and responsive. However, the battery drains too quickly.
Response from Samsung USBy R&R Team, December 16, 2024
Thank you for sharing your review of the Galaxy Z Fold6, Antonio! We’re glad to hear that you’re impressed with its smooth performance and responsive interface. Although the Galaxy Z Fold6 features the same 4400mAh (typical) battery as the Galaxy Z Fold5, its advanced processor allows for more efficient power usage. This means you can listen to music for up to 77 hours or watch videos for up to 23 hours. We agree that battery life is a crucial factor. Have you checked and made sure that your apps are up to date as well as the phone itself? Check out the links attached for options that should help optimize your phone's battery life. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Macoredex
Verified Purchase:Yes
The best phone sales event. You can't take it away from Samsung
Written by a customer while visiting Samsung US
Posted by: BWorthy
from Columbia sc
Expertise:Intermediate
Verified Purchase:Yes
Love it, but should have been wider while closed. Should have been 2 ultra size together. Camera not as good as my s23 ultra or the screen, seems blury(dim) like. Also i still haven't gotten use to the split keyboard while opened.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, January 10, 2025
Thank you so much for sharing your thoughts about the Galaxy Z Fold6, BWorthy! We're thrilled to hear that you're enjoying the device. The upgraded design of the Z Fold6 is all about providing you with a more comfortable experience, and we truly appreciate your insights about the width when closed. Your feedback is invaluable to us as we strive for continuous improvement. The Galaxy Z Fold6 boasts an impressive camera system featuring a 50MP wide lens, a 12MP ultra-wide lens, and a 10MP telephoto lens crafted to deliver breathtaking photos even in tricky lighting conditions. If you find it doesn't quite measure up to the S23 Ultra, we would love to hear more about your experiences to better understand your perspective. We know the split keyboard can take a bit of adjustment. It is designed to help you make the most of the larger display and boost your productivity. Additionally, Flex Mode offers a hands-free experience at various angles, which might help you discover a comfortable typing position. Your feedback means the world to us, and we're here to support you every step of the way as you explore these exciting features! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: DBT8
from LA
Expertise:Expert
Verified Purchase:Yes
Awesome color, love the carbon at the back. Finally we can fold perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Zfold 5 is a bad phone
on December 15, 2024
Posted by: Zaid
Expertise:Expert
Bought my galazy zfold 5 a month ago and when i started to use it, the screen started to flicker. Customer care didnt want to replace it. Very disapointed
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 15, 2024
Thanks for taking the time to share your feedback on the Galaxy Z Fold6, Zaid. Your feedback is crucial as we continue to make improvements. The Galaxy Z Fold6 features a large display, including a 6.3" Cover Screen and a 7.6" Main Screen. Equipped with Galaxy AI, it provides an ideal setup for high-powered productivity. We see that you may be experiencing some flickering on your Z Fold6 screen. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. You may also want to take advantage of our Galaxy Z Assurance. Within two years of a qualifying purchase, Samsung will provide one repair for the interior folding screen of a Galaxy Z Fold6 or Galaxy Z Flip6 device for a discounted fee based on the Offer Price. Please reach out to us for more information and further assistance with this. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Tho Zfold 6 is AWESOME. You have a phone and a tablet all in one. No need to carry anything else with this phone.
I would recommend this to a friend!
Written by a customer while visiting Samsung US